Before Covid, we really enjoyed all amenities at the Palms Place! My daughter missed 2 virtually learning with her high school, due to poor internet service! Like every hotel in Vegas, no valet no bell services we had to carry all our luggage to our room! However, how can these hotels charge for resort fees, and no services are really given! Beware to bookings in Vegas! I paid an additional resort fees for nothing that accommodated our stay! Downtown LV are better to book than these boutique Hotels, if you can save your money until they can compromise during the Pandemic! Had to call plumber for early morning plumbing back up! Did they adjust the price of 3 nights; absolutely not! Rethinking about Palms Place, may look into getting a Timeshare with WestGate! WestGate properties are really nicer, reasonable, affordable for my size of my family!