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Reviews of Las Vegas Marriott

3.5 out of 5
Las Vegas Marriott
325 Convention Center Drive, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 612 reviews" "
Rating 8 - Good. 200 out of 612 reviews" "
Rating 6 - Okay. 46 out of 612 reviews" "
Rating 4 - Poor. 17 out of 612 reviews" "
Rating 2 - Terrible. 8 out of 612 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Location excellent. The Monorail & Convention Center are walking distance from the Hotel.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 28 Mar 2024
Dear Adrian, Thank you for reviewing your recent stay at the Las Vegas Marriott. We are glad our location was convenient for everything you wanted to do on this visit and that you had an overall pleasant time with us. It was a pleasure hosting you, and we look forward to serving you again soon. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to book
Stayed 1 night in Mar 2024
Response from Loma Teruo on 21 Mar 2024
Thank you for staying with us! Hope to host you again on your future trips to Las Vegas!

10/10 Excellent

Joel, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from K on 14 Mar 2024
Thank you for staying with us.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Super friendly staff and so very helpful!
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 5 Mar 2024
Dear Nicholas, Thank you for reviewing your stay at the Las Vegas Marriott. We strive to ensure every guest has a comfortable and relaxing stay and will share your compliments with our team. We appreciate your feedback and look forward to welcoming you again on your next visit to the area. Warmest Regards, Melissa Irons, Front Office Manager

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 22 Feb 2024
Dear Jon, We are delighted you enjoyed your stay at the Las Vegas Marriott. We strive to provide each guest with an exceptional visit; it is lovely to know we exceeded most of your expectations. We look forward to you coming back whenever your travels bring you to the area. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here at the Marriott deserves a huge thank you for excellent service and making our stay wonderful. We will stay here again when we return to Vegas.
Stayed 4 nights in Feb 2024
Response from Loma on 27 Feb 2024
Thank you for staying with us! See you next time! We are delighted to hear your feedback! Hope to host you again very soon!

10/10 Excellent

Nagwa

Travelled with family, Travelled with group
If you have family and you don’t like gambling like me. This is the best place to stay. Staff is awesome. It’s little pricey but it worth it ❤️
Stayed 1 night in Jan 2024
Response from Front Office Manager on 3 Feb 2024
Dear Nagwa, It was a pleasure to read your review of the Las Vegas Marriott. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for your visit, and we look forward to being your hotel of choice every time you are in the area. Warmest Regards, Melissa Irons, Front Office Manager

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was more than expected. From check-in to check out staff was attentive, accommodating and very hospitable. Giving full recognition to Luna for going above and beyond. When I take a gamble on returning, Marriott Las Vegas will be my bet for sure. #HappyNewYear2024
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 7 Jan 2024
Dear Sandra, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Las Vegas Marriott. We look forward to your return and wish you all the best with your future travels.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2023
Response from Front Office Manager on 4 Jan 2024
Dear Marilyn, It is wonderful to know you enjoyed everything about your time at Las Vegas Marriott and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to revisit us soon. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Bayron

Stayed 1 night in Dec 2023
Response from Front Office Manager on 19 Jan 2024
Dear Bayron, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Las Vegas Marriott, and we look forward to seeing you again soon. Warmest Regards, Melissa Irons, Front Office Manager

6/10 Okay

Lucky

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 24 Jan 2024
Dear Lucky, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you and hope to have another opportunity to welcome you back soon. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Song, Los Angeles

Stayed 1 night in Dec 2023
Response from Front Office Manager on 15 Jan 2024
Dear Song, Thank you for choosing Las Vegas Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Troy

Stayed 2 nights in Nov 2023
Response from Front Office Manager on 8 Dec 2023
Dear Troy, All of us at Las Vegas Marriott appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Warmest Regards, Melissa Irons, Front Office Manager

8/10 Good

Diane

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My room wasn't fully clean once I got in it. Other than that the stay and experience is fine. If you don't book directly with the hotel or are not a Bonvoy member, wifi is not free.
Stayed 2 nights in Nov 2023
Response from Dawn on 17 Nov 2023
Please accept my sincerest apologies that your room was not serviced completely. We prefer that all guest receive complimentary wifi & encourage all guests to register as a Bonvoy member. It's completely complimentary to sign up for Bonvoy.

10/10 Excellent

Carlos, Salt Lake City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 5 nights in Nov 2023
Response from Loma Teruo on 13 Nov 2023
Thank you for staying with us & for the wonderful feedback! See you next time!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff and room service personnel was wonderful!
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 8 Nov 2023
Dear Margaret, Thank you for your comments regarding your stay at the Las Vegas Marriott. We strive to ensure every guest has a comfortable and relaxing time and will be sure to share your compliments with our team. Thank you once more, and we look forward to welcoming you again on your next visit to Las Vegas.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2023
Response from Loma on 6 Nov 2023
Thank you for staying with us! We greatly appreciate your feedback. Till next time!

6/10 Okay

Georgie

Liked: Cleanliness, staff & service
Disliked: Amenities
Close to the convention center.
Stayed 4 nights in Aug 2023
Response from Loma on 3 Nov 2023
Thank you for staying with us! We hope to see you again on your next trip to Las Vegas!

10/10 Excellent

Jared

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and super convenient location
Stayed 2 nights in Oct 2023
Response from Loma Teruo on 28 Oct 2023
Thank you for the amazing feedback! Till next time!

8/10 Good

Randall

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A very nice hotel. Not nice enough for the price, however. It was very expensive for what it was. That being said, I have zero complaints and enjoyed our stay.
Stayed 3 nights in Sep 2023
Response from Dawn on 4 Oct 2023
We think you're pretty swell too! Thank you for your kindness and we look forward to you visiting again soon!

8/10 Good

Oran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my experience here the staff was pretty friendly and all smiled and made me and my buisness partner feel welcomed into their establishment.The breakfast isn't too bad it's a bit pricey and the barbecue chicken flatbread was something to remember I'd definitely recommend trying that for lunch if you stay here. Rooms were clean and offered a lot of space and not too bad views. Beds we're comfortable and had at least 4 pillows on them which was nice. Would recommend this place for sure if you're looking for a hotel that doesn't make you wanna triple check if your doors locked which id recommend doing anyways but this place feels safe.
Stayed 2 nights in Sep 2023
Response from Loma Teruo on 2 Oct 2023
Thank you so much for the wonderful feedback! We are delighted to hear of your experience and we hope to host you again in the near future! Till next time!

2/10 Terrible

Armanbdo, Canyon Country

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great, staff was super friendly, hotel was clean, everything was great. Except was never I formed of parking charges!!!! At check in or check out. I don’t mind paying BUT hidden charges in my opinion. That’s super sneaky. That is not good business practice. When I called to question charges I was informed that when making reservations it specified and it did not.
Stayed 2 nights in Sep 2023
Response from Front Office Manager on 22 Sept 2023
Dear Armanbdo, Thank you for sharing your experience at our hotel. We are sorry for your disappointment with the parking costs. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We are grateful for your patience and hope you will stay with us another time so we can provide you with a much more satisfying visit. Warmest Regards, Melissa Irons, Front Office Manager

8/10 Good

Tejvir

Stayed 2 nights in Sep 2023
Response from Front Office Manager on 11 Oct 2023
Dear Tejvir, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Las Vegas Marriott look forward to your next visit.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really awesome staff
This hotel goes above and beyond to make your stay wonderful
Stayed 1 night in Sep 2023
Response from Loma Teruo on 17 Sept 2023
Thank you for staying with us! We greatly appreciate the wonderful feedback! We hope to host you again very soon! Take care!

6/10 Okay

Hyeonjeong

Stayed 1 night in Sep 2023
Response from Front Office Manager on 25 Sept 2023
Dear Hyeonjeong, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the Ahi Tuna Salad. The dressing was SO acidic that it ruined the salad. The AHI was prepared wonderfully tho. Try taste-testing before you choose the dress' suppliers. My tongue is still a mess from it.
Stayed 1 night in Aug 2023
Response from Loma Teruo on 17 Sept 2023
Greetings of the day! Thank you for the feedback! We are delighted to hear you enjoyed most of your stay! I am very sorry to hear about your experience at our Cafe 325. It is our goal to ensure everyone has a pleasant experience and I have shared your feedback with our Restaurant Manager. It would be my pleasure to issue points to your Marriott Bonvoy account for the trouble. However, I don't see a bonvoy number linked to your reservation. Can you please provide me with your bonvoy number? Thank you & I am looking forward to hearing back from you.

8/10 Good

Nicanor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and conveniently located. Staff very professional. Only irksome topic is the $25 parking fee which is the main reason I shied away from even considering MGM properties. Wynn Resort and the Venetian which are more strategically located than Las Vegas Marriott don't charge this unreasonable fee.
Stayed 2 nights in Aug 2023
Response from Front Office Manager on 29 Aug 2023
Dear Nicanor, Thank you for taking the time to provide feedback about your stay. We are glad our associates took great care of you and that you loved our ideal location. That said, we regret your disappointment with the parking costs. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. It was a pleasure serving you, and we look forward to welcoming you back to Las Vegas Marriott. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Alex

Liked: Amenities, property conditions & facilities
Quiet. Has breakfast and laundry.
Stayed 2 nights in Aug 2023
Response from Loma on 6 Aug 2023
Thank you so much for staying with us! We hope to see you again soon!

10/10 Excellent

Athena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Front Office Manager on 3 Aug 2023
Dear Athena, Thank you for rating your stay at Las Vegas Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice and peaceful hotel
Stayed 3 nights in Jul 2023
Response from Dawn on 29 Jul 2023
We think you're pretty swell too! Thank you for your kindness and we look forward to you visiting again soon!

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you want to avoid the casino stuff. Easy parking, excellent food and service. Perfect location.
Stayed 3 nights in Jul 2023
Response from Front Office Manager on 26 Jul 2023
Dear John,Thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, location, and amenities. We thank you for your business and look forward to welcoming you back to Las Vegas Marriott soon.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Lee

Stayed 2 nights in Jul 2023
Response from Front Office Manager on 31 Jul 2023
Dear Lee, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Las Vegas Marriott, and we look forward to welcoming you again soon.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was so friendly and professional. I want to recognize Loma at the front desk. She was very accommodating and certainly management material.
Stayed 1 night in Jul 2023
Response from Front Office Manager on 23 Oct 2023
Dear Anita, Thank you for your review regarding your stay at the Las Vegas Marriott. It is a pleasure to know we exceeded your expectations! We strive to ensure every guest has a comfortable and relaxing stay, and we will be sure to share your compliments with our front desk team, including Loma. Thank you once more for your feedback, and we look forward to welcoming you again on your next visit to Las Vegas.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Poornima

Stayed 2 nights in Jul 2023
Response from Front Office Manager on 26 Jul 2023
Dear Poornima,Thank you for your fabulous rating and for letting us know your stay at Las Vegas Marriott was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warmest Regards, Melissa Irons, Front Office Manager

2/10 Terrible

Can

Disliked: Staff & service
Below average
Stayed 1 night in Jul 2023
Response from Front Office Manager on 2 Jul 2023
Dear Can, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us another opportunity to restore your confidence in us on a future visit.Warmest Regards, Melissa Irons, Front Office Manager

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness, staff & service
The people at the hotel were very friendly, and overall, the hotel itself was clean. Nothing was extraordinary about it, but it was a typical Marriott hotel. However, the area it was in wasn't great. There was very limited dining nearby, many vacant lots around, and having to step around homeless on the way walking back from the Strip.
Stayed 3 nights in Jun 2023
Response from Front Office Manager on 20 Jun 2023
Dear Amanda, Thank you for the kind comments regarding our friendly staff and refreshing accommodations! We are disappointed to know that you had issues with our location and for not meeting your expectations. We will review your comment with our team appropriately. We appreciate the feedback and hope to see you the next time you are in Las Vegas.Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

David

Stayed 3 nights in Jun 2023
Response from Loma on 1 Jul 2023
Thank you for staying us! We hope to host you again on your future trips to Las Vegas!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had everything me and my family needed.
Stayed 1 night in May 2023
Response from Front Office Manager on 13 Jun 2023
Dear Jessica, It was a pleasure welcoming you and your family to Las Vegas Marriott. We are glad we exceeded your expectations and that you all appreciated our clean accommodations. Thank you for being our guest, and we look forward to having you all again soon. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Cacey

Stayed 2 nights in Jun 2023
Response from Front Office Manager on 8 Jun 2023
Dear Cacey, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to Las Vegas Marriott. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

cynthia

Stayed 1 night in Jun 2023
Response from Loma on 9 Jun 2023
Hi Cynthia! Thank you for staying with us and for the great review! We hope to see you again very soon!

6/10 Okay

Jacob

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The checkout staff was rude. Everyone else was great.
Stayed 2 nights in May 2023
Response from Dawn on 23 May 2023
Good Morning, We pride ourselves on fabulous guest service. Could you elaborate a little more in detail about your property experience? In order to better all guest's experience, I would like to be able to share your experience with our associates so it does not happen again.

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Front Office Manager on 12 May 2023
Dear Oksana, Thank you for taking the time to share that your stay at Las Vegas Marriott was perfect in every way. We appreciate your fantastic rating and hope we will be your home whenever you are in the area.Warmest Regards, Melissa Irons, Front Office Manager

8/10 Good

Karyme

Liked: Staff & service, property conditions & facilities
i just wish there was more trash cans in the room & the phone didn’t work in my room over all I felt comfortable & safe thank you to the staff
Stayed 2 nights in May 2023
Response from Dawn on 23 May 2023
Good morning. I would like to apologize the phone in your room was not operable and there were not enough trash receptacles in your room. Please feel free to reach out to any associate during your stay with any requests. We are more than happy to accommodate.

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, could not recommend more!
Stayed 1 night in Apr 2023
Response from Front Office Manager on 11 Apr 2023
Dear Richard, Thank you for the heartwarming review of Las Vegas Marriott. We strive to make sure every guest has a relaxing stay and will be sure to share your compliments with our team. We appreciate your recommendation and look forward to hosting you again soon. Warmest Regards, Melissa Irons, Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, spacious room
Very clean and comfortable. Very nice room!
Stayed 2 nights in Mar 2023
Response from K on 7 Mar 2023
Thank you for staying with us!

8/10 Good

Tamara

Stayed 3 nights in Feb 2023
Response from KF on 21 Mar 2023
Thank you for staying with us!

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay off the Vegas strip - but close enough!
It was New Year's Eve in Vegas and we were lucky to find a room at all so this was great. Off the beaten path but close to a tram station so it worked well. It's a convention hotel with big box hotel ambiance but suited us well. The staff was gracious in accommodating our Cruise America van for parking.
Stayed 1 night in Dec 2022
Response from k on 25 Jan 2023
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s he. The tram to this trip is about a 15 minute walk. The Hotel was terrific
Stayed 1 night in Dec 2022
Response from Kristy on 9 Jan 2023
Thank you for staying with us. We are glad you enjoyed your stay.

2/10 Terrible

TSUYOSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged twice for breakfast.
Response from Dawn on 27 Dec 2022
Good Evening,I only see one charge for 6.90 for the restaurant. Did you pay manually by credit card at the restaurant?

6/10 Okay

Jack

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location,clean ,adequate facility.
Stayed 2 nights in Dec 2022
Response from Front Office Manager on 12 Dec 2022
Dear Jack, Thank you for choosing our hotel and sharing your experience. We are delighted to know you were pleased with our convenient location and well-maintained property. However, we regret not meeting all of your expectations. Thank you again for your feedback, and we hope you will give us another chance to make a better impression. Warmest Regards, Melissa Irons, Front Office Manager