Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ermua, Vizcaya

Hotel agradable von un equipo humano estupendo

Posted 21-Aug-2015
Una semana sin sitio para el aburrimiento Animaciones distintas cada día y a todas horas del día Buena y variada comida, por poner alguna pega que en la media pensión no esté incluida la bebida del comedor Recomendable
4 out of 5
Recommended
for Everyone
by A verified traveller from Le Cannet des Maures

Face à la mer avec accès direct promenade maritime

Posted 14-Aug-2015
Pros: La beauté du cadre, la vue époustouflante, l'accès direct à la promenade maritime, le jardin luxuriant, la propreté des lieux dans son ensemble.
Cons: La formule demi-pension: inclure au moins une carafe d'eau et une demi-bouteille de vin.
Location: Proche de Marina Rubicon avec ses nombreux commerces et restaurants et de jolies plages à pied. Ferry pour Fuerteventura
Magnifique hôtel avec de nombreuses piscines dans un jardin luxuriant. Chambre vue mer (avec supplément) spacieuse, très propre avec beau panorama sur l'Atlantique et l'île de Fuerteventura. Proche village, plages avec un accès direct à une superbe promenade maritime, idéal pour balade et course à pied. Bon séjour dans son ensemble avec toutefois quelques bémols pour le bruit à l'intérieur et autour des parties de restauration (résonance, animation enfants organisés devant les terrasses au moment des repas alors que le complexe est très spacieux), le débarrassage des tables sur les terrasses (alors qu'en période estivale les places se font rares, les tables vides accumulent les verres), la réservation abusive des hamacs par les clients. Concernant la formule choisie, la demi-pension ne comprend aucune boisson et se fait sentir un peu exclu comparé à la formule All inclusive (obligation de commander une bouteille d'eau pour boire un simple verre qui est accessible en All inclusive, parfois un peu difficile à expliquer à un enfant que, contrairement aux autres, il n'a pas le droit d'aller se servir). Peut-être la Direction devrait soit supprimer cette formule soit l'assouplir...
4 out of 5
Recommended
for Everyone
by A verified traveller

Family friendly hotel

Posted 31-Jul-2015
Lovely hotel, well maintained and clean. Large range of restaurants and facilities. The hotel had lots of activities for children but needs more for the teenage age range and the piano lounge needs better entertainment In the evenings.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfecto para ir con niños

Posted 28-Jul-2015
Quizás por encima de las llamativas instalaciones, donde no falta absolutamente de nada, lo que más nos llamó la atención fue su excelente equipo de animación y la buena disposición de todos los trabajadores del hotel. Las niñas han estado encantadas. Todo está dispuesto para que los niños no sean una carga para el disfrute de los padres. El buffet es increíble y quizás lo menos llamativo sean los tres restaurantes temáticos donde se ofrece una cena gratis. 100% recomendable
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice family hotel

Posted 27-Jul-2015
Lovely family hotel with pretty , well kept gardens and lovely bar / lounge area . Food was lovely , always fresh and plentiful . Would recommend the Italian and steak al la carte , the Chinese was not so nice though . All the staff were polite , happy and caring and the daytime entertainment was great . Was too much , just enough to keep families entertained . Evening entertainment was OK but a little crowded for our taste , however the piano bar was relaxing and had a beautiful balcony to sit out in the evenings . My only complaint would be reception area was very slow - seems undermanned and took 50 minutes to check in . Always a queue to see a member of staff - definitely needs more receptionists and a seperate concierge service . Overall a wonderful holiday - we all had a lovely relaxing week and our kids aged 15,12 and 10 loved it !
5 out of 5
Recommended
for Everyone
by A verified traveller

El hotel es muy bonito con unas vistas al mar

Posted 24-Jul-2015
Agradable estància, con un ambiente tranquilo y familiar . Atencion al cliente muy buena
3 out of 5
by A verified traveller

Hotel sadly needs improvement in some areas

Posted 21-Jul-2015
Pros: Unfortunately not a lot. It is very far away from the main resort of Playa Blanca, about 40 minutes walk or 10 minutes (6 Euros) in a taxi.
Cons: As said the cleanliness of the hotel overall needs improving. Food in buffet restaurants wasn't sparkling either.
Location: Nothing near by apart from rocks to the beach. There is a small sandy beach area about 25minutes walk away, and main resort of playa blanca is 45mins
Stayed for 10 night half board in from 9th to 19th July 2015. Sadly some areas in the hotel need improvement, cleaning being therein one. There are several areas where the hotel is lacking. The reception area was constantly full of glasses from the bar, we used a lift that had food all over the floor. Also, the dress code for evening meals needs addressing, people were attending in beach clothes and one man even attended bare foot! Despite an entourage of meeter and greeter at the restaurant no one stopped him from entering. Some reception staff where rude and hostile also. The resort of Playa Blanca was lovely and we still had a lovely holiday but the hotel needs to make a few improvements.
5 out of 5
Recommended
for Everyone
by A verified traveller from bilbao

Hotel enorme y personal impresionante

Posted 20-Jul-2015
Vacaciones de relax a pleno lujo una experiencia inolvidable Muy recomendable
5 out of 5
Recommended
for Everyone
by A verified traveller from F

Great hotel !

Posted 19-Jul-2015
Hotel was really good, well kept, big spacious rooms. Buffet food was really tasty. The Sakura A la carte restaurant was a bit of a let down but the other two were lovely. One suggestion would be to have water points around the hotel. As it is so big, if you are in the further two pools you have to walk to the main hotel or pool bar for drinks. A cold water fountain by the other pools or a free water vending machine by the sports bar would be good. All the animation team - especially Maggy were fun and easy going, all staff speak great English and Carlos on reception was fab!!
5 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Hotel very spacious Plenty of food choice

Posted 15-Jun-2015
Pros: Very clean and freindly
Cons: The only one thing is the wobbly tables in the restuarant
Location: Walk a long the sea front into town local bus stop outside hotel also easy o get a taxi
Been to this hotel 5 times lovely walk into town along the sea front or local bus only 1.40 euros plenty of choices of food the hotel caters for everone