Ratings based on 284 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from m

Terrible Food and buffet restaurants

Posted 14-Apr-2017
My experience was not great, chair in restaurant broke and i hit the floor and the staff member asks me room number? No are you ok or even checking to see after if i was ok!
3 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Work in progress not near shops or beach.

Posted 01-Apr-2017
Pros: The staff were lovely ,location if you liked walking was fantastic.
Cons: Well when all the work is finished there will be great improvements noted.
Location: The location lovely for walking however no shops or beach.
When all the work is finished this should be a lovely hotel.At the moment there is a lot of drilling and work on going.The restaurant have all been moved to different locations and some days there was a lot of chaos.When you went looking for tea or coffee you could not find the milk it would be in a different location the butter was the same it was not beside the bread.There were not enough seats for everyone and there was a lot of cueing.The rooms were lovely bed comfortable staff fantastic.The location if you loved walking was beautiful except it was a long walk to a beach.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wales

Nice hotel plenty of facilities

Posted 13-Mar-2017
Pros: The facilities, food and closeness to the beach walk.
Cons: The spa area also requires general upgrading in the pool area.
Location: The hotel was easy to find by car and is close to Playa Blanca Femes is a short drive and all the tourists spots are close by as the island is small.
70th birthday trip for my husband. Lovely hotel even with upgrading works going on. Excellent food and attentive staff. Layout of hotel explained on arrival. Transport of luggage by mini train was not explained properly but minor detail.
5 out of 5
by Louise

H10 Rubicon Palace

Posted 26-Feb-2017 on Hotels
If you need a quiet, relaxing place to go to recharge your batteries, it's here. Staff are helpful and friendly, food is good with plenty to choose from entertainment if you want it, next to the path along to the beach, restaurants and shops it is in a great location. Lovely gardens and pools with waterfalls and chirping birds. Will go again (and again!). Our room was large, comfortable and clean with a partial sea view that I had requested. We were half board and only paid for drinks at dinner but many were all inclusive. We wanted to go to different places whilst we were there so chose this option so that we could eat out too if we wanted. Overall a great hotel in a good area.
5 out of 5
by Jerome Allan

Perfect winter family break

Posted 24-Feb-2017 on Hotels
Excellent family resort with top service, good food and best miniclub/children's entertainment we have found anywhere
2 out of 5
by A verified traveller from London

Lots of hotel renovations - keep clear

Posted 22-Feb-2017
Pros: The Italian restaurant and Asian restaurant that you can visit instead of the canteen free of charge, which is pretty average. Spa and gym were fab.
Cons: Tell people in advance about renovations, then they can make a decision about whether they go or not.
Location: It's a good 1 hr walk out of the main Playa Blanca, but that isn't a problem at all. It's a flat walk, there are beaches and restaurants along the way
Great hotel, wonderful location, good facilities. Awful renovations going on by reception, by the restaurants x 3, by the pool x 2. At one point there was very few places to go in the hotel to get away from the renovations, which included drills, dust flying across the pools, orange cones everywhere which were left in places to trip over. Men wandering through the sunloungers with wheelbarrows. If there had been ANY notification of renovations I would have gone elsewhere. This is my 3rd stay at an H10 and I have never seen renovations before. We went to the beach each day to keep away from the noise. It was all finished by 5pm so we returned then. There are 7 pools, one is heated to 26C which is still pretty chilly but it was the busiest pool. Food isn't great in the canteen areas. You can use the "posher" and less noisy canteen which was great. Food is the same in both canteens. Coffee is good in Mike's cafe. Views are good from the rooms. Rooms are good, clean, balconies are great. Towels are on a deposit system, but all good. Evening entertainment is ok, good for a short visit.
5 out of 5
by Susan

A wonderful haven so laid back and relaxing

Posted 20-Feb-2017 on Hotels
Choose privilege for the best food and the free bar and lounge is amazing. A free spa day is a fantastic addition to the holiday.
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex England

Great hotel. But would not recommend yet.

Posted 06-Feb-2017
Pros: The room and the restaurant.
Cons: Finish the building work.
At the moment this hotel has a lot of building work going on. The big holiday Groups are giving clients some money back to keep them sweet. We did not know.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Lovely hotel, in a quieter setting.

Posted 26-Dec-2016
great value. Village setting, but not suitable for people with walking difficulty. Everyone was exceptionality friendly. Really liked Mike's coffee house and the Italian Restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Beautiful Hotel... Good for keen Walkers!

Posted 04-Dec-2016
Rooms - tidy, clean, beautifully presented. Had robes, slippers and little necessities of shower gel, dental kit etc. And an espresso machine. We also had a lot of the tiniest wee ants (you are in sunnier climates after all) Location - states playa Blanca hotel. If you like to be central this is not a great hotel. If you like walking it's about 20 minutes walk to the playa flamingo beach & 30minutes to playa Blanca or over an hour to the marina rubicon. The hotel will arrange taxis without a problem. And they are only approx €4.50 to playa Blanca centre. If you are a keen walker definitely recommend as the walk up the promenade is beautiful and peaceful - just don't do it in flip flops lol Staff - fantastic. Very helpful, always smiling. From reception staff, cleaning staff to entertainment - they are all very good! The grounds are fabulous with beautiful pools. Coffee shops and various restaurants in the grounds. The hotel itself is beautiful. Food - plenty to choose from. Good standard. Either go all inclusive or bed & breakfast. All drinks, Lollies etc are added to your room number and you get the bill before you leave. This includes drinks with your meal if you are on a half board option. Recommend - had a great stay!