Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from u

Es un hotel muy bonito. Comida muy buena

Posted 25-Jul-2016
La experiencia es positiva, el personal del hotel muy amable, las vistas y las zonas comunes espectaculares, todo muy bello. Algo que no nos gustó, fueron algunas cosillas de la habitación, quizás Xq era de las más antiguas y le faltaba un poco de rehabilitación. en general bien, volvería.
1out of 5
by A verified traveller from GC


Posted 16-Jul-2016
Macrohotel en excelente situación pero apto solo para familias con niños sin pretensión de calidad alguna y dispuestos a ser tratados como ganado.
3out of 5
by Antonios from London

A 3 star experience

Posted 08-Jul-2016 on Hotels
We didn't like the fact that there was no beach in front of the hotel as opposed to the impression the main photo gave. The swimming pool water was salty and there was no prominent towel service around that area.
5out of 5
by A verified traveller from Heemskerk

Top hotel !

Posted 20-Jun-2016
Weekje naar dit hotel geweest met 8 personen, waarvan 2 kinderen. Eten en drinken was zeer goed en gevarieerd. Veel zwembaden, ook voor de kinderen prima in orde. Na inchecken privilege kamer met zeezicht gekregen, dit was ook top. Veel ruimte ook met 2 kinderen op de kamer
5out of 5
by Angela from Margate Kent

Great Stay

Posted 27-May-2016 on Hotels
Lovely Hotel with great views and great staff
4out of 5
by A verified traveller from Madrid

Estancia Buena

Posted 17-May-2016
Pros: las piscinas muy bien, variedad de restaurantes y en general la amplitud de las habitaciones. El trato del personal español de 10
Cons: la limpieza las habitaciones, personal recepción no habla español, el buffet poca variedad y el personal no español no conoce bien las instalaciones
Location: A cinco minutos en coche de playa blanca aunque hay parade de autobus. Nada alrededor solo un paseo maritime para caminar
Destacaría la excelente atención a mi sobrina de 10 años que es celiaca, las actividades para niños, el spa, las piscinas, los managers del restaurante italiano y oriental y personal español
3out of 5
by A verified traveller

This traveller left a rating score only Posted 07-May-2016 on Hotels
3out of 5
by A verified traveller from UK

Large complex-hotel with apartments in grounds

Posted 02-May-2016
Pros: The large airy, room and bathroom. The large balcony with a sea view. The tea making facilities,room safe and fridge.The extensive grounds and pools
Cons: The food quality.The tired towels.
Location: Towards the outskirts of Playa Blanca..A water park, promenade walks, rock pooling, a beach is a good walk away
Overall mostly a pleasant experience. Check in was rapid and easy.The hotel fronts onto the promenade and looks exactly as in the photos-quite spectacular. The staff were very pleasant and helpful.We were surprised at the number of children in the hotel out of term time, although the hotel is obviously geared toward families- which should be given more emphasis in their advertisements.The hotel was generally clean but had a 'grubby' appearance (food residues on the walls of the restaurant, marks on the paintwork and dirty glass panels) The food provided we thought was of poor quality and we only ate in the main restaurant one night despite being on half board.This applied to the cheap breakfast cereal, the 'fruit juices', the coffee, the tasteless eggs and the various cakes among the huge variety of foodstuffs on offer for both breakfast and dinner. Judging by the amounts left on plates we were not alone in this assessment. The hotel has a 'Privilege' option available for extra cost which may allude to this.The restaurant staff were quick and efficient.
4out of 5
by charles

This traveller left a rating score only Posted 27-Apr-2016 on Hotels
5out of 5
by Séverine

Vivement conseillé pour les vacances

Posted 20-Apr-2016 on Hotels
Un hôtel que nous conseillons vivement pour les vacances. Un hôtel qui prend en considération les remarques des clients afin de faire évoluer ses services et structures. Déjà satisfait il y a 3 ans, nous avons pu observer lors de notre dernier séjour les différentes évolutions portées principlement sur la restauration (aménagement du snack avec un service prêt à emporter, création de plusieurs restaurants....). C'est avec plaisir que nous reviendrons dans cet hôtel.