Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

hotel imposant avec trés belle vue

Posted 17-Apr-2016
Pros: la vue, la piscine immense,
Cons: la décoration des chambres
Location: belle promenade maritime devant l'hotel, mais rien à faire sans voiture!!!
bon emplacement pour la vue, pour prendre le bateau pour fuerteventura Chambre sans caractère à rénover, mais confortable piscines non chauffée sauf 1 petite
5 out of 5
by A verified traveller from Surrey

Great holiday.

Posted 05-Apr-2016
Pros: The staff, at all levels, could not have been more helpful. They were cheery, positive and keen to sort out any queries that might arise.
Cons: Nothing.
Location: Very good dive shop (Dawn Dive Academy on site). Visit the National Park at Temanfaya.
We were there for a week with our granddaughter. We had an excellent sea-view room and had full benefit of the pools, buffet dining and other entertainments.
4 out of 5
by A verified traveller from manchester

Nice hotel but full of pensioners

Posted 21-Mar-2016
Had a lovely week with my daughter Food and hotel very nice apart from the canteen like buffet restaurant Much preferred the smaller buffet restaurant and the a la carte it alien and Japanese were excellent Not quite sure why the third a ka carte was called a steak restaurant as there wS only one steak on the menu and the rest were burgers and tex mex! Very annoyed that the water was only for the all inclusive guests so we had to pay for bottled water at dinner!!! Entertainment was poor most nights and apart from the cava nous piano bar there were no other places to have a quiet drink
5 out of 5
by A verified traveller from Hornchurch, Essex

Clean, sea front view, great amenities.

Posted 20-Mar-2016
Pros: Large and clean rooms, very well maintained all over.
Cons: Free wi-fi in the room
Location: Recommended hire car to get around easier to Playa Blanca, sandy beaches, Marina Rubicon, other towns in the island
Great location, very clean hotel, good selection of restaurants, daily entertainment, good selection of activities, polite staff. I would expect wi-fi available in the room. There is free access upon registration in the main lobby.
5 out of 5
by A verified traveller

Tutto fantastico....da rifare

Posted 22-Feb-2016
Hotel fantastico, posizione non centrale ma bellissima, è la terza volta che torniamo a Lanzarote....Isola fantastica.....
5 out of 5
by A verified traveller

ein Hotel für Jung und Alt

Posted 21-Feb-2016
Pros: sehr guter Service, es wird viel Wert auf Sauberkeit gelegt,
Cons: kleine Schwächen im Lobby / Empfangsbereich - teils längere Wartenzeiten beim Check In oder Out
Super Hotel, große Hotelanlage allerdings für fußkranke nicht geeignet, sehr große und gut ausgestattete Zimmer, bester Service und ganz freundliches Personal, in fünf Retaurants kann man seinen Gaumen bestens verwöhnen lassen, super Angebote in zwei Bars, ALL INCLUSIV wird seinem Namen voll gerecht
5 out of 5
by A verified traveller from Hampshire

Lovely hotel. Very helpful staff. Excellent food

Posted 18-Feb-2016
Pros: The room, the friendly and professional service, the buffet and restaurant food plus surroundings. The hotel and grounds were clean and well kept.
Cons: In the pool cafe, lunch/snacks some of the food had been under the warming lamp for some time and was rubbery. Sandwiches had very little filling.
Location: Town centre (30 minute walk) but near other bars and restaurants. Good walks including climb the nearby volcano. Local bus stop directly outside.
When we arrived we were given a free glass of sparkling wine, just what was needed after a long journey. We had a short wait while the room was made ready, not a problem. We had been upgraded to a prestige room which was a lovely, probably one of the nicest we have stayed in. It had a large balcony overlooking the sea with two sun loungers plus table and chairs, ideal for sun bathing and relaxing in the morning.The coffee machine, safe, dressing gown, slippers and flat screen TV plus gift were all included. The room was kept clean and the room attendant was very helpful. We were half board and found the buffet breakfast and the dinner excellent. The dinner menu was varied every evening and well cooked. We purchased drinks each evening with the meal at very reasonable prices. There was a problem with our airport transfer (nothing to do with the hotel) and two reception staff put themselves out and sorted out our problems. We ate in the three restaurants that were included with out half board package, Steakhouse, Italian and Asian). Again excellent food and service, these were like normal restaurants as opposed to eating rooms attached to a half board hotel. We would recommend this hotel to anybody and will definitely revisit in the near future. We found it good value for money.
5 out of 5
by A verified traveller from liveroool

Can't fault this hotel.

Posted 16-Feb-2016
From moment we arrived to the moment we left all aspects of the hotel excellent. Can't wait to go back.
5 out of 5
by A verified traveller

Un resort de 5 estrellas

Posted 23-Jan-2016 on Hotels
Un magnífico hotel con las habitaciones distribuidas en villas, situadas en una gran parcela al lado del mar. Zonas comunes amplias y muy cómodas. Agradable paseo hasta la playa, situada a dos kilómetros. Comida de calidad aceptable, aunque en mi opinión el restaurante italiano necesita mejorar. La botella de cava de bienvenida o es de cava de verdad... o mejor suprimirla. Lo mismo decir de la tortilla y la sangría de la fiesta española... o alguien se ocupa de mejorar su calidad o le estaremos haciendo un flaco favor a la gastronomía española. A destacar la amabilidad y buen hacer de todo el personal.
4 out of 5
by A verified traveller

Junior Suite

Posted 22-Jan-2016
Cons: Food would be better if it was hotter.
Location: Excellent location with lovely promenade walks in both direction and a good local bus to Playa Blanca.
Staff at the hotel were very friendly and helpful. The Junior Suite option which is about 50% dearer than a Standard was very big with a 6 x 4 m bedroom, a 6 x 4 m lounge and a 6 x 3 m balcony together with a large bathroom and a walk in wardrobe. The view from the balcony was excellent with sun nearly all day and a very nice view overlooking one of the pools and a nice sea view over to Fuertoventura. The only thing not so good about it was that it was very simply furnished and bleakly painted all in white with a brown ceramic floor. The bed which was very hard in the Standard double was more comfortabler in the Suite. The Suite was quite a walk from the main hotel but it was very quiet. Last year we had a Standard double which was very acceptable and much cheaper. The food at the hotel is very plentiful but only modest in quality but we could always find something which was ok. Drinks in the hotel were very reasonable at only 2.4 euros for ok house wine and beer.