Ratings based on 270 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from London

Lots of hotel renovations - keep clear

Posted 22-Feb-2017
Pros: The Italian restaurant and Asian restaurant that you can visit instead of the canteen free of charge, which is pretty average. Spa and gym were fab.
Cons: Tell people in advance about renovations, then they can make a decision about whether they go or not.
Location: It's a good 1 hr walk out of the main Playa Blanca, but that isn't a problem at all. It's a flat walk, there are beaches and restaurants along the way
Great hotel, wonderful location, good facilities. Awful renovations going on by reception, by the restaurants x 3, by the pool x 2. At one point there was very few places to go in the hotel to get away from the renovations, which included drills, dust flying across the pools, orange cones everywhere which were left in places to trip over. Men wandering through the sunloungers with wheelbarrows. If there had been ANY notification of renovations I would have gone elsewhere. This is my 3rd stay at an H10 and I have never seen renovations before. We went to the beach each day to keep away from the noise. It was all finished by 5pm so we returned then. There are 7 pools, one is heated to 26C which is still pretty chilly but it was the busiest pool. Food isn't great in the canteen areas. You can use the "posher" and less noisy canteen which was great. Food is the same in both canteens. Coffee is good in Mike's cafe. Views are good from the rooms. Rooms are good, clean, balconies are great. Towels are on a deposit system, but all good. Evening entertainment is ok, good for a short visit.
5out of 5
Recommended
for Everyone
by A verified traveller from Essex England

Great hotel. But would not recommend yet.

Posted 06-Feb-2017
Pros: The room and the restaurant.
Cons: Finish the building work.
At the moment this hotel has a lot of building work going on. The big holiday Groups are giving clients some money back to keep them sweet. We did not know.
4out of 5
Recommended
for Everyone
by A verified traveller from las palmas

Muy bonito cerca de la playa

Posted 06-Feb-2017
Muy bien todo ! Aunque la cena algo básico para un hotel de estas características.
5out of 5
Recommended
for Everyone
by A verified traveller from saint raphael France

Tres bien presque parfait

Posted 28-Jan-2017
Pros: Tout !
Cons: Juste Le chauffage des chambres le soir, mais comme La clientèle est Britannique à 98 %, cela ne dérange que les pauvres "frogs" frigorifiées.
Location: Il faut louer une voiture car il y a des choses à voir dans cette île
Dommage qu l'on ne puisse pas chauffer un peu La chambre le soir à cette période de l'année. Pour TOUT le reste c'est parfait ! Le restaurant en self est outstanding !
4out of 5
Recommended
for Other
by A verified traveller

un labirinto di costruzioni

Posted 12-Jan-2017
Pros: La posizione con accesso al lungomare, la disponibilità di appartarsi in varie zone.
Cons: L'arredo delle camere,aggiungendo comodini, attaccapanni, sedie e sgabello nel bagno.
la camera con spine inagibili, una sola sedia, buono il resto. Il cibo molto buono, Buono ill ristorante piccolo, rumoroso e disordinato quello grande,, personale e servizio molto buoni, Posizione molto buona. le piscine all'aperto molto fredde.
4out of 5
Recommended
for Everyone
by A verified traveller from madrid

Macrohotel para familias

Posted 05-Jan-2017
Habitación muy alejada del edificio central. Recepción siempre llena de gente, difícil ser atendido. No había calefacción en la habitación y cuando estuvimos hacía falta. Buen buffet. No nos dieron información al llegar sobre cosas básicas del hotel. En Año Nuevo el desayuno acabó a las 10.30
4out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Lovely hotel, in a quieter setting.

Posted 26-Dec-2016
great value. Village setting, but not suitable for people with walking difficulty. Everyone was exceptionality friendly. Really liked Mike's coffee house and the Italian Restaurant.
3out of 5
by A verified traveller from España

Exteriores muy buenos, habitación decepcionante

Posted 11-Dec-2016
Pros: Los exteriores, la animación y los restaurantes Asiatico, Americano e Italiano
Cons: La habitación asignada, la limpieza, y la atención de algunos trabajadores de la recepción.
Los exteriores del hotel (piscinas, jardines, etc...) muy buenos. La habitación que nos asignaron, no estaba a la altura, empezando por la propia puerta de entrada, siguiendo por el baño, y terminando por un colchón pésimo. En ese aspecto, muy decepcionante. El buffet tiene una calidad aceptable en los desayunos, pero muy baja en las cenas. La animación del hotel es muy buena, y los animadores le ponen mucho empeño. Los restaurantes Asiatico, Americano e Italiano. Nos invitaron a una Gala nocturna con cena y espectáculo, que he de reconocer magnífica. La limpieza de la habitación muy mala, y sin un horario para la misma, te la pueden hacer a primera hora de la mañana, como a última de la tarde. Tampoco me ha gustado la atención en recepción. Nos asignaron una habitación muy lejana, al llegar nos dijeron que esperásemos que nos llevaría personal del hotel, pero al final tuvimos que ir caminado con las maletas, ya que nadie apareció.
5out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Beautiful Hotel... Good for keen Walkers!

Posted 04-Dec-2016
Rooms - tidy, clean, beautifully presented. Had robes, slippers and little necessities of shower gel, dental kit etc. And an espresso machine. We also had a lot of the tiniest wee ants (you are in sunnier climates after all) Location - states playa Blanca hotel. If you like to be central this is not a great hotel. If you like walking it's about 20 minutes walk to the playa flamingo beach & 30minutes to playa Blanca or over an hour to the marina rubicon. The hotel will arrange taxis without a problem. And they are only approx €4.50 to playa Blanca centre. If you are a keen walker definitely recommend as the walk up the promenade is beautiful and peaceful - just don't do it in flip flops lol Staff - fantastic. Very helpful, always smiling. From reception staff, cleaning staff to entertainment - they are all very good! The grounds are fabulous with beautiful pools. Coffee shops and various restaurants in the grounds. The hotel itself is beautiful. Food - plenty to choose from. Good standard. Either go all inclusive or bed & breakfast. All drinks, Lollies etc are added to your room number and you get the bill before you leave. This includes drinks with your meal if you are on a half board option. Recommend - had a great stay!
2out of 5
by A verified traveller

Posted 20-Nov-2016 on Hotels
The condition of the hotel was not to the standard we expected, it is in need of re-ferbishment, the catering hall was very noisy and the food only average. Some of the catering staff were rude to the point of being offensive. We will not be returning to this hotel. Please do not let me put you off visiting Playe Blanca, it is fantastic, we have been there many times and will return next year but not to the Rubicon!!