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"Staff was very friendly. The outside area and the grounds of the hotel are very nice. The inside however is dated, and cleanliness is below average. "

"The Old Colonial Hotel is conveniently sited next to the arch giving access to the promenade for the Grand Pier and Knightstone beach. Also within walking distance to town. The hotel itself could do with a bit of decoration in the bar, the bedroom was not too bad. There are a few flights of stairs to negotiate to get to the bedrooms, which was a bit of a struggle as my wife is disabled. The bathroom has a bath with a shower over, which is not a problem (unless you are disabled). A walk in shower could be useful. The bedroom was a nice size and a quite comfortable bed with views of the sea and pier. The staff were warm and friendly. It was nice to see the open mike evening for a bit of a sing song. Overall we had a nice couple of nights stay, but I would just mention, if you are disabled, beware there are a few stairs to negotiate."

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"Hotel very clean great location beside the beach food & breakfast excellent, staff very friendly & helpful with the only acception being the lady at check in i requested a taxi booking & she just gave me out a number which I had no luck with , generally a person on reception would make the call & arrange a taxi booking for their guests, otherwise great hotel brilliant location"

"Lovely clean large room, great bath to soak in, super comfy bed, a nice TV, many charging points to plug in your devices. The Staff are friendly and helpful, Breakfast was ok, Scrambled eggs are I would say being an experienced chef, made from liquid egg, sausages were nothing special, bacon and mushrooms were fine, nice croissants, some breakfast cereal, average breakfast, Our room was very clean ,smelled fresh, including the en suite toilet."

"Clean and friendly staff, property run down externally. Food was awful"

"Lovely newly renovated bathroom. Very large spacious room "

"Basic stop off ok for the price ."

"Excellent all round. 10 minutes drive from the airport. The restaurant was fine and the staff were superb throughout the hotel. I will stay there every time I fly from Bristol."