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"Breakfast paid for as part of my Hotels.com booking staying at Holiday Inn Bristol but Holiday Inn claimed that breakfast was not included as far as they were concerned so refused this on the morning of checking out. This was a business trip so didn't have time to argue on the day as we needed to get on on and out. Phoned Hotels.com later to query and they claimed it was an admin issue within Holiday Inn. All in all, annoying and frustrating and no apologies. "

"Lovely stay recommend "

"Clean room, lovely spa and super helpful staff"

"The staff were very helpful, my room was comfortable and clean, and the Sunday roast was delicious."

"Staff very friendly very clean room Excellent breakfast Great location near the motorway not too far from the town centre "

"Only a one night stay before flying out of Bristol Airport. Very welcoming, excellent evening meal, very comfortable room. Unfortunately we had to leave before breakfast but I’m sure that would have been good too! Very convenient for the airport."

"Very warm and friendly welcome from reception staff. All other staff also very friendly and polite would definitely stay there again."

"All good"

"Everything about this hotel was spot on"