Tru by Hilton Lancaster East

Photo gallery for Tru by Hilton Lancaster East

Primary image
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Tru by Hilton Lancaster East

Tru by Hilton Lancaster East

2.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
2320 Lincoln Hwy E, Lancaster, PA, 17602

Explore the area

  • Popular LocationAmish Farm and House8 min walk
  • Popular LocationTanger Outlets Lancaster11 min walk
  • Popular LocationDutch Wonderland2 min drive
  • AirportLancaster, PA (LNS)19 min drive

Choose dates to view prices

About this area

Lancaster

Located in Lancaster, Tru by Hilton Lancaster East is in the entertainment district and near a train station. Sight and Sound Theatre and American Music Theatre Lancaster are cultural highlights, and some of the area's attractions include Dutch Wonderland and Lost Treasure Mini Golf. The Amish Village and Waters Edge Mini Golf are also worth visiting. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Amish Farm and House - 8 min walk
  • Tanger Outlets Lancaster - 11 min walk
  • American Music Theatre Lancaster - 12 min walk
  • Dutch Wonderland - 2 min drive
  • Biblical Tabernacle Reproduction - 2 min drive

Getting around

  • Lancaster Station - 10 min drive
  • Philadelphia International Airport (PHL) - 84 min drive

Restaurants

  • Texas Roadhouse - 2 min walk
  • Cracker Barrel - 13 min walk
  • Chick-fil-A - 17 min walk
  • Katie's Kitchen - 4 min drive
  • Hershey Farm Restaurant & Inn - 4 min drive

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, near Dutch Wonderland
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru by Hilton Lancaster East offers 112 accommodations with coffee/tea makers and a hairdryer. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 470 out of 832 reviews
5 - Excellent 56%
Rating 4 - Good. 224 out of 832 reviews
4 - Good 27%
Rating 3 - Okay. 79 out of 832 reviews
3 - Okay 9%
Rating 2 - Poor. 41 out of 832 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 832 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff very friendly! Very dog friendly
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service
pool was much smaller that it looked in the pictures .Breakfast choices were minimal,no waffles
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. It was close to everything. The only one small thing that bothered me was the loudness of the air conditioning unit. Otherwise everything was great.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
the hotel was fine. clean and quiet. my only complaint concerns the staff. when the new desk person came on in the morning she was very unprofessional. she was close to the breakfast area and she was spending all her time eating and talking to her friend. she was extremely loud. she was disturbing everyone. she was also dressed very unprofessionally. jeans and a ratty old t-shirt. i decided to eat in my room, just to get a little peace, every time i went back down she was still shoveling in the food and being loud. not a good look.
Stayed 1 night in Jul 2022