Holiday Inn Lancaster, an IHG Hotel

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Lobby
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Holiday Inn Lancaster, an IHG Hotel

Holiday Inn Lancaster, an IHG Hotel

3.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Sheets and towels washed at 60°C
Map
26 East Chestnut Street, Lancaster, PA, 17602

Explore the area

  • Popular LocationThe Ware Center7 min walk
  • Popular LocationLancaster County Convention Center8 min walk
  • Popular LocationFranklin and Marshall College19 min walk
  • AirportHarrisburg, PA (MDT-Harrisburg Intl.)38 min drive

Choose dates to view prices

About this area

Lancaster

Holiday Inn Lancaster, an IHG Hotel is located in Historic Downtown Lancaster, a neighbourhood in Lancaster. The area's natural beauty can be seen at Longs Park and Susquehanna River, while Sight and Sound Theatre and Demuth Museum are cultural highlights. Dutch Wonderland and Lancaster Science Factory are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • The Ware Center - 7 min walk
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 19 min walk

Getting around

  • Lancaster Station - 18 min walk
  • Harrisburg, PA (MDT-Harrisburg Intl.) - 38 min drive

Restaurants

  • Cafe One Eight - 4 min walk
  • Himalayan Curry & Grill - 4 min walk
  • Sa La Thai - 4 min walk
  • La Dolce Vita - 5 min walk
  • Lancaster Dispensing Company - 5 min walk

About this property

Holiday Inn Lancaster, an IHG Hotel

3.5-star Lancaster hotel in Historic Downtown Lancaster with 24-hour fitness
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Holiday Inn Lancaster, an IHG Hotel offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Imperial

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs/11 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)
  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 234 out of 495 reviews
5 - Excellent 47%
Rating 4 - Good. 166 out of 495 reviews
4 - Good 34%
Rating 3 - Okay. 53 out of 495 reviews
3 - Okay 11%
Rating 2 - Poor. 26 out of 495 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 495 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
This hotel is OK. Nothing special and a bit over priced for what it is. They do not enforce quiet hours.
Stayed 1 night in Aug 2022

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
Halls and room was musty...a/c was loud and noisy
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, very comfortable, and the staff was very helpful. I highly recommend this hotel for anyone visiting downtown Lancaster PA.
Stayed 1 night in Jul 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible had to change rooms multiple times. Toilet wouldn’t flush. Housekeeper cleaning supplies left in bathroom that had not been cleaned. Putrid smell of wetness in hallways and very unfriendly staff. I stay in many hotels and this one if definitely one to be avoided. Asked for a view not one room given was anything but looking at another building wall. Dirty unwelcoming and overpriced 😔
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2022