Lake Eyasi

The location is excellent—nothing in Stone Town is more than a 10-minute walk, which made it easy to get around. The only drawback is that the hotel is located down an alleyway where cars cannot access. If you’re traveling with luggage, you’ll need to ask your taxi driver to arrange for a concierge to come and assist. The first room we were given was very small and extremely hot and never properly cooled down. After the first night, we requested a larger room. While we appreciated being accommodated, we were charged more than what the upgraded room would have cost had we booked it that way initially, which was disappointing. In the new room, the air conditioning unit wasn’t ideally positioned, so the sleeping area never cooled as effectively as we would have liked. That said, the bed itself was very comfortable. The staff were a highlight of our stay. Everyone was pleasant and helpful, with special thanks to Habibi at the front desk and Luca, the Maasai concierge. Luca, in particular, went above and beyond—he carried our luggage multiple times to assist us, which we truly appreciated (even if we felt a bit bad for all the effort he put in!). The main drawback for us was the breakfast setup. The dining area is not enclosed, and birds were a significant nuisance. On several occasions, we saw them eating directly from the buffet and from the bowl used by staff to prepare omelettes. Ugh! That presented hygiene concerns for us.

House keeping was amazing always friends and polite Spa was very good although they are renovating new spa im sure it will be amazing

Great hotel...staff go above and beyond to cater to guests. Villas are massive and the spa is fantastic