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Reviews of Hotel Villa Medici

3 out of 5
Hotel Villa Medici
Via Bagnoli 550, Naples

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 114 reviews" "
Rating 8 - Good. 40 out of 114 reviews" "
Rating 6 - Okay. 30 out of 114 reviews" "
Rating 4 - Poor. 12 out of 114 reviews" "
Rating 2 - Terrible. 5 out of 114 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like that the staff wasn't kind at all instead an arrogant person didn't help us. After having replied to your
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not bad
Pic.on website looks diffrent than is there,good price and distance to beach,old style of hotel but clean, not safe and nice area,I can recomended
Response from Lucio on 29 Dec 2016
Dear, I'm glad you enjoyed your stay. We express our sorrow if the surrounding of our hotel did not live up to your expectations, we hope to see you again soon. Best regards, Lucio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train line
on site parking is pretty tight, but plenty of street parking available.Shops restaurants in walking distance. Bfast was basic continental.. Single room only had fan but us was not hot during my stay, room also had an ant problem on my last night. TV does not have any english stations. Train line very close to hotel and can be heard and felt during day light hours. Train stn is only 5 stops from city.

10/10 Excellent

Austin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and great service
I couldn't ask for anything much more, staff speak broken but sufficient English and are very friendly and accommodating. Rooms were nice with balcony and beds, cleanliness was very good. Wifi only works inside not on balcony. Nice small pool in the back, very private hotel and secluded. Location is ok, beach is 10 minute walk away but safety outside location at night is a little worrying in the sense I wouldn't go alone or have a female go out alone. Plus side is food is amazing! Ate at this little restaurant down that street next to the train tracks that had the best pizza and pasta I've ever had in my life, which is why I ate there 5 times in two days. I felt like I was staying at an Italian grandmothers house, very authentic Italian feel that felt like home and the food had a home feel as well. Good free breakfast in the morning and is sufficient. Food in the area at cafes/restaurants is not only great but very cheap prices. If you're looking for posh or fancy hotels this isn't for you, but I loved it because it was real and nothing fake. Would come back in a second!

4/10 Poor

rugbygirrl, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a Fan
The biggest fault lies with how much wrong information was on the site about this hotel. I booked it based on that information and noneof it was correct. It's not close to anything and the neighborhood wasn't the best. I paid them to fo my laundry and they dont own a dryer (but didn't tell me) then left my clothes out after the sun went down. They were cold and wet when I went to get them to pack.
Response from Lucio on 8 Jan 2016
Thank you for your review of your recent stay with us. We apologize if the service was not up to our usually standards. Within walking distance of public transportation, which allows to reach the historic centre of Naples in 10/15 minutes. Bagnoli quarter is a western seaside quarter of Naples, well beyond the confines of the original city. It is beyond Capo Posillipo and, thus, looking on the coast of the Bay of Pozzuoli. Bst regards Lucio

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Ward and June Cleaver's bed room
Thier were only 2 single beds in the room and a sleeper sofa. They wanted the keys to our car in case there was an emergancy and they had to move it. One night they moved our car and reset the trip odometer. I was keeping track of how long our trip was, and after they moved the car during the night with out my knowledge it was reset to 0. The hotel isn't really close to anything, and the area is cover in graffiti.

10/10 Excellent

Joe, Lancaster, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un ottimo soggiorno come sempre
This hotel never disappoints. The people there are excellent, and it's always sad to leave Forza Azzurri!!

10/10 Excellent

Holly, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The staff at this hotel were really nice and helpful. Cute and clean place. Worth it!

6/10 Okay

Philip, Vancouver

Liked: Cleanliness, staff & service
Friendly hotel in the suburbs of Naples
The hotel was clean and reasonably comfortable, the staff were very helpful and the continental breakfast was good. The room was large but basically furnished and we had a small balcony from which we could just see the sea. The main drawback is the location, a train plus Metro ride from the city centre or a 25 Euro taxi ride, but it does offer an escape from the massive congestion of central Naples. The hotel lies between an old industrial site and the railway and street-cleaning eems to be a rare event. There are a few restaurants in a varied price range within walking distance.

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but not a good location
The hotel itself was great and had a nice quiet pool in the back. There was an elevator (in our experience most smaller hotels did not have elevators) and the breakfast was great. The hotel is very far from the train station and the metro was closed by the time we arrived so we had to take a very expensive cab ride. The hotel was hard to find at night, but turned out to be near a metro station. It is located in the middle of a residential neighbourhood, so there were not very many amenities close by except for a few small bars and pizzerias.

6/10 Okay

Aida, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a family -
The location was too far to historic Naples. The bed was HARD. Very uncomfortable for my taste. The staff was friendly and helpful. The breakfast scarse. The pool seems beautiful mantained and decoration of bedroom seems interesting. Theroom has a stove good for cooking own meals and saving extra euros!!

10/10 Excellent

Joseph, Lancaster, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at a fantastic hotel
I'd like to think of this hotel as my home away from home. The staff is amazing, extremely friendly and courteous in every way. The hotel is spot less and the breakfast is excellent. The location is also perfect. This stay, just like every other, was a 10/10

8/10 Good

Sanjay, Bombay india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well equipped and serviced
Good room very nice helpful staff location and locality not so great all in all a wonderful experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, don't expect a view
Great service, old world charm, view is of an old mill (not very appealing), however the beach is about 3/4 of a mile away. I would recommend this hotel

8/10 Good

Christophe, Cologne, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel villa medici - Naples good hotel
The room was clean an nicely decorated, the breakfast was good but light. They offered free parking which was excellent except that you better make sure your car is not too big because the parking is tight! The staff is very friendly and helpful, most of them speak english and some speak french!

2/10 Terrible

Renzo

Travelled with family
Prenotato ma la struttura era chiusa
La struttura era chiusa, senza alcun avviso della cosa e abbiamo dovuto soggiornare in un'altra struttura.
Stayed 3 nights in Jan 2023

6/10 Okay

Cosimo

Liked: Cleanliness
Comodo per la posizione
Ottimo per viaggi di lavoro soprattutto per il parcheggio interno. Grande cordialità da parte del personale. Mancava la tv in camera ma come comodità vi era un angolo con lavandino (oltre al bagno naturalmente).
Stayed 1 night in Aug 2019
Response from ANGELO on 5 Sept 2019
GRAZIE PER LA RECENSIONE CI AUGURIAMO DI VEDERLA AL PIU' PRESTO IN STRUTTURA

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from ANGELO on 5 Sept 2019
GRAZIE PER LA RECENSIONE ALLA PROSSIMA

8/10 Good

павел

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from angelo on 13 Aug 2019
grazie per la recensione

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura con buone potenzialita’ per posizione e dimensioni ma in un profondo stato di abbandono. Le camere sono ampie e luminose, il parcheggio comodo e l’unico dipendente (Angelo) molto gentile. Peccato!!!!!
Stayed 3 nights in Jul 2019
Response from angelo on 4 Aug 2019
grazie per la recensione

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from ANGELO on 31 Jul 2019
GRAZIE PER LA RECENSIONE

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from ANGELO on 24 Jul 2019
GRAZIE PER LA RECENSIONE

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from ANGELO on 20 Jul 2019
GRAZIE PER LA RECENSIONE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from ANGELO on 3 Jul 2019
GRAZIE PER AVER SOGGIORNATO NELLA NOSTRA STRUTTURA.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Una doccia larga e soddisfacente una climatizzazione a piacimento stanza grande e carina, peccato la mancanza di tv ed ascensore guasto.
Stayed 2 nights in Jun 2019
Response from ANGELO on 29 Jun 2019
GRAZIE PER LA RECENSIONE CI AUGURIAMO DI RIVEDERVI IN STRUTTURA E LAVOREREMO PER POTER RIPRISTINARE LE "MANCANZE" CORDIALI SALUTI DA VILLA MEDICI NAPOLI

10/10 Excellent

gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati accolti da un ragazzo gentilissimo e molto disponibile ad ogni tipo di informazione. Bella struttura penalizzata dalla mancanza di ascensore ma buon rapporto qualità -prezzo
Stayed 1 night in Jun 2019
Response from ANGELO on 13 Jun 2019
GARZIE PER IL TEMPO DEDICATOCI PER LA RECENSIONE E CI AUGURIAMO DI VEDERLA IN STRUTTURA QUANTO PRIMA CORDIALI DA VILLA MEDICI

6/10 Okay

Celine

Disliked: Staff & service
Stayed 1 night in May 2019
Response from ANGELO on 3 Jun 2019
GRAZIE

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Mi è piaciuto molto la dispinibilità a risolvere i problemi. Avevo prenotato una camera per 3 e alla fine allo stesso prezzo ci hanno dato 2 camere. Ho trovato le camere grandi e spaziose. Non mi è piaciuto che non ci fosse il sapone e che al posto della carta igienica ci fossero dei tovagliolini di carta.
Stayed 1 night in May 2019
Response from ANGELO on 29 May 2019
GRAZIE PER LA RECENSIONE VOLEVO AVVISARLA CHE E IL FATTO CHE ABBIA AVUTO DUE CAMERE E DOVUTO SEMPLICEMENTE AL FATTO CHE LE ALTRE CAMERE TRIPLE ERANO AL COMPLETO.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from ANGELO on 18 May 2019
GRAZIE

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura? Pollaio!!! 25€ x late check in, non ci sono coperte, bagno disgustoso
Stayed 1 night in May 2019
Response from ANGELO on 11 May 2019
La ringraziamo per essere stata nostro ospite e per averci dedicato il tempo di scrivere una recensione. Siamo spiacenti per non aver soddisfatto le sue aspettative. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarle la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Speriamo di poterla rivedere presto!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bella struttura ma...
Personale in hotel gentilissimo e disponibile ma la struttura non è curata: letti scomodi,pulizia appena sufficiente,cambio biancheria settimanale. Rapporto qualità prezzo discreto considerando il parcheggio gratuito e la vicinanza ai mezzi pubblici di trasporto. Peccato perché la villa avrebbe bisogno solo di maggiore manutenzione,di rinnovare gli arredi per rendere il soggiorno più confortevole.
Stayed 4 nights in Apr 2019
Response from ANGELO on 13 Jun 2019
Un saluto da Napoli, apprezziamo il vostro commento sul nostro albergo che ci rendono orgogliosi del nostro lavoro, sono per noi una priorità. Continueremo a concentrare i nostri sforzi per migliorare i nostri servizi. Grazie ancora per il tempo che ci ha voluto dedicare e vi attendiamo nuovamente.

6/10 Okay

Joachim

Disliked: Staff & service, room comfort
Gewöhnungsbedürftig!
Herd und Kühlschrank funktionieren. Leider ist weder Geschirr noch Besteck vorhanden. Nicht einmal ein Zahnputzbecher oder ein Stück Seife. Toilettenpapier muß man auch erfragen, wenn´s alle ist. Keine Reinigung - kein sonstiger Service! Bett war in Ordnung, Sofa schmuddelig und abgeranzt. Kein Fernseher. Im Pool kein Wasser - Ende März ist bei denen noch tiefer Winter! Tagestemp. > 20°C Das dieses Hotel in unruhiger Lage steht, war uns bewusst aber die Intensität und Dauer des Verkehrslärms nicht.
Stayed 7 nights in Mar 2019
Response from ANGELO on 1 Apr 2019
THEREFORE YOU DON'T HAVE FOUND IN THE ROOM OR DISHES, OR YOU WILL FIND IN THE RESERVATION THAT THE ROOMS ARE NOT EQUIPPED AND YOU WANT TO ASK THEM TO THE STAFF AND YOU HAVE GIVEN DISHES AND CUTS AS A DIFFERENT TIME AND ALSO IN THE BOOKING RESERVE IS NOT ALLOWED THE ACCESS TO THE GUESTS OF THE STRUCTURE.

8/10 Good

LUCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok
Esperienza positiva con personale gentile. Un buon 3 stelle ricavato da una villa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel accueillant, proche du stade et de la baie.
Je suis venu un week end pour voir un match du napoli. L hotel est a 2 stations du stade et le personnel est très sympa

4/10 Poor

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Fabrizio

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

NSP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

paolo

Liked: Cleanliness

10/10 Excellent

Fla, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazio Hotel
Davvero ottimo.... Personale cortese e colazione davvero buonissima ed abbondante
Response from Lucio on 31 Dec 2016
Buongiorno da Napoli, la ringraziamo per la valutazione in merito al suo soggiorno. Ci auguriamo di poterla accogliere nuovamente in un prossimo futuro. Cordiali saluti, Lucio

4/10 Poor

caroline

Liked: Cleanliness, staff & service
Disliked: Room comfort
chambre non adaptée à notre besoin,(nous n'étions que deux pour 3 lits, 2 salles de bains) cuisine vide sans couvert, ni vaisselle.
Response from General Manager on 29 Dec 2016
Chère cliente, Je suis sincèrement navré de lire votre commentaire et d'apprendre votre mécontentement malgré nous avons accordé un upgrade gratuit en une chambre supérieure. L coin cuisine est apprêtée sur demande (supplément 15€). Dans l’attente de vous revoir très prochainement parmi nous, nous vous prions de croire en l’expression de nos sincères salutations. Bien cordialement, Lucio

8/10 Good

Kirsty, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle adresse à Naples
Super séjour dans un charmant petit hôtel. Un peu loin du centre de Naples, mais l'accès en transports en commun est facile et économique. Personnel de l'hôtel très sympa, de bons conseils, très souriant. Belle piscine, copieux petit déjeuner. Belle et grande chambre en duplex, bien équipée, joli balcon, petit coin cuisine très pratique avec frigidaire, four micro-onde et plaques chauffantes, climatisation, deux télévisions.

6/10 Okay

Dahn, Kalmar

Disliked: Cleanliness, room comfort
Möjligen en övernattning i förort till Napoli
Hotellet ligger i en förort till Napoli, inte det roligaste stället. Smutsigt och slitet och långt att gå till centrum med affärer och matställen. Hotellet ligger precis vid Metro så hela huset skakar varje gång tåget går förbi. Vi nämnde detta när vi checkade in på Facebook, vilket hotellet noterade och kompenserade oss med en flaska vin. Fin gest men det hade varit bättre om det stod i annonsen. Då hade vi valt ett annat hotell. Vi blev uppgraderade till och fick en stor lägenhet på översta våningen, vilket innebar en svängd gallertrappa den sista biten. (inget för den som har svårt för att gå) Duschdraperi i en mycket liten dusch, som läckte i kranen, känns lite B. Mycket liten pool som fyller sin funktion, för mycket utemöbler på liten yta vilket gör det allmänt trångt och bökigt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mariano, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bella sorpresa
Ottimo hotel comodo per spostamenti verso il centro città, pulito e confortevole.

4/10 Poor

Andreas, Frankfurt / Main

Liked: Staff & service
Disliked: Room comfort
Sehr lautes Zimmer
Leider fährt unter dem Hotel die Metro so das man alle paar Minuten meint der Vesuv bricht aus. Im Ernst ! wenn man die erste Nacht im Bett liegt und alles fängt an zu wackeln denkt man an ein Erdbeben. Wir wussten nicht das die Metro unter dem Hotel fährt. Zusätzlich ist die Hauptstraße vor dem Hotel. Liegt aber daran welches Zimmer man bekommt. Hinten raus ist es bestimmt ruhiger. Das nächste was echt schlecht war ist das Frühstück. So was habe ich noch nicht erlebt. Das Brot war Stein hart und es gab immer nur vier scheiben Brot dann waren sie leer. Und man musste nachfragen. Oder Zwieback in Plastik verpackt essen. Tomaten waren schimmlig. Ansonsten nur zuckerhaltige Produckte. Kein frisches Obst. Kein Müsli. Die Sachen kann man alle billig im Supermarkt kaufen und zumindest frische Milch hinstellen. Oder einfach Brot aufbacken. Nee nie wieder. Jedes Mal muss man den Kellner fragen wenn man noch einen Kaffee möchte oder Tee. Der schaut einen an, sie hatten doch schon einen Kaffee was wollen sie den noch. Die Räumlichkeiten waren beim Frühstück sehr beengt. Platz für drei Paare das wahres. wer zu spät kommt muss warten. Das alles soll ein drei Sterne Hotel sein. Nie im Leben !!! Jede Pension ist besser . Schlimm ist auch die Küchenzeile in dem Zimmern. Die Kacheln sind total verdreckt. Da hat sich wohl Fett eingebrannt was man mit einfachen Putzmitteln nicht raus bekommt, sieht einfach nur eklig aus . Personal war aber nett.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentile. Materasso molto vecchio e scomodo. Le condizioni generali un po' scadenti. Zona molto popolare, discretamente servita

4/10 Poor

Vittorio, Roma

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel modesto
Hotel modesto . Abbastanza pulito. Servizio anonimo. Utile per un breve soggiorno di affari

8/10 Good

francesco , f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso e ospitale hotel
Una sera per caso abbiamo prenotato ci siamo trovati molto bene

8/10 Good

Maria, Jundiaí SP Brasil

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hotel Razoavel
Acertamos em reservarmos apenas 1 diaria, a localizaçao do hotel é horrivel bairro pouco amistoso e proximo a linha do trem e os quartos nao tem isolamento de som externo e nem interno, foi terrivel dormir
Response from Lucio on 12 Mar 2016
Thank you for your kind review. All comments express the impressions of our guests and give us the opportunity to make all customer stays more pleasant. We are very sorry to find out that your stay didn't go as well as you wished. Thank you you once again for choosing our hotel. Kind Regards Lucio

6/10 Okay

Lisa

Liked: Cleanliness