Search Hotels Near Labyrinth, Philadelphia

"Yes"

"To start it was a Beautiful hotel. My first issue I was given the wrong room. The front desk contacted me an hour into my stay stating they wanted to apologize but I was in the wrong room. Then to top that off two different people a woman from Housekeeping opened the door but apologized because she was nit aware someone was in the room. Then a man knocked on my door and was walking in saying he was from housekeeping and my door was open."

"yes everything was excellent "

"Second stay there, first time was nice, this time was disappointing. The cleanliness of the common areas (with exception of the lobby, and the room were below par (no pun intended). The biggest problem was the noise and commotion in the courtyard AND in the hallways on both Friday and Saturday. From 11:00 PM on there was a lot of yelling and arguing throughout the property. The noise continued throughout until nearly 3:00 AM. It escalated into loud arguments and fighting from 12:30-3:09 AM. It moved into the building where there was banging on doors on the third floor where apparently people were locking others out of the rooms. A couple times I was close to calling the police because things were getting out of control."

"clean, gorgeous property! would come back"

"Didn't like that I had to pay for parking when it's their parking lot. It doesn't say that when I made the reservation."

"I enjoyed my stay and staff was very helpful and professional"

"I live in Philly and planned on staying here for one night after attending a wedding nearby in Bala Cynwyd. The property is outdated and garishly designed. You can tell they've attempted to upgrade over the years by just adding a hodgepodge of wall and ceiling accents/lights, and a dozen different paint colors. The maids were using old shopping carts to carry linens and cleaning equipment. There were two types of old linoleum flooring in the room that my sneakers were sticking to as soon as I walked in. The lights were bright white and one of them buzzed loudly which was off-putting and I turned it off right away. There was an overwhelming smell of a cheap air freshener that gave me a headache. I got back to the hotel at 12:30am and immediately grabbed my overnight bag and turned in my key at the front desk as I was not comfortable staying the night at all. The front desk attendant didn't even bother pausing his personal phone call or ask why I was leaving in the middle of the night. Wasted $161 on a hotel room that I didn't even sleep in because it was so uncomfortable, and is absolutely not worth the price they're charging. Plus, I had to pay for a Lyft in the middle of the night to drive me the 30 mins home. Overall, waste of time and money and would never recommend staying here to anyone."

"Yes when you enter the front lobby you have to go upstairs on the second floor to check in well I did not know that so I ask Cindy to help me and she just gave me this look like duh your suppose to chime in and the front desk person will automatically open the front doors so I gave her that look back like how was I supposed to know that but other than that my stay was fine……oh yeah the hot tub was out of service !!!!"