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"The first night we were there, our air conditioning didn’t work. They let us use a different room and had the air conditioner replaced in our room the next day. They were very accommodating! The staff were amazingly helpful!"

"Great"

"Beautiful hotel with stunning views! The staff were very helpful and accommodating - would recommend staying here!"

"Points positifs: un appartement vaste avec 2 salles de bains et propre. Points négatifs: une heure pour trouver le lieu du check-in (dans un hotel qui porte un nom différent), obligation de mettre un bonnet de bain pour accéder à la piscine, mais surtout, contrairement à ce qui était annoncé sur Hotels.com, l'appartement n'était pas climatisé. Seule une chambre était équipée mais le "climatiseur" ne rafraichissait qu'à peine la chambre et faisait bcp de bruit. Dans la deuxième chambre à l'étage...

"They charged me twice for the room and still have not refunded me. They promised we would receive a refund and now we are back almost a week and still no refund. I had to file a dispute with my credit card company. This is not the right way to do business. A/C didn't work properly, soap from previous guest in the soap dish in our bathroom."

"Was a great stay beautiful trip"

"Great location for Palau harbour and we could walk there easily and felt safe. Property is a little old fashioned, but clean. Breakfast was a bit basic but overall for the value for money it was ok. We were given a semi basement room which smelt musty and i asked to be moved which we were to an upper room that was much nicer, but ti is very old fashioned."

"While the hotel was clean and very nice, our room did not have hot water during our three night stay. The staff ensured us they had shared the issue with management, although no one resolved the problem. We were told two rooms lacked hot water and one was ours. I’m rating the hotel a four as it was a great location for day trips to the islands and other than the lack of hot water quite lovely. Complimentary breakfast was just okay. Parking in front of the hotel was convenient and available...

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"The hotel location, the beach and pool were amazing. But the staff were not nice,"

"Great location"

"Great location! "

"Nice location and staff "

"It's a good hotel."

"The owner was so friendly and accommodating. Beautiful hotel!"

"Everything was perfect"

"Great hotel & the staff are fantastic."