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Reviews of Le Grand Monarque

3 out of 5
Le Grand Monarque
870 Avenue du Général Leclerc, La Rochette, Seine-et-marne

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 319 reviews" "
Rating 8 - Good. 153 out of 319 reviews" "
Rating 6 - Okay. 65 out of 319 reviews" "
Rating 4 - Poor. 11 out of 319 reviews" "
Rating 2 - Terrible. 13 out of 319 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent hotel for a fair price
The landscaping has been let go and its location is somewhat isolated - one restaurant within walking distance and that's it. However, my room was pretty big for a European hotel. Everything was clean and functional, but certainly not new or top of the line. Breakfast was reasonably priced and very good. The staff were extremely helpful.
Stayed 1 night in Oct 2023
Response from Ludivine FRIAS - Commercial assistant on 10 Oct 2023
Dear Customer,We thank you for your feedback as well as for your comments which are essential for us to improve.Hoping to welcome you again to our establishment soon.Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ludivine FRIAS - Assistante Commerciale on 25 Sept 2023
Cher Client,Nous vous remercions pour ce très bon retour que vous avis pris soin de partager et espérons vous recevoir à nouveau très prochainement dans notre établissement.Cordialement,

8/10 Good

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from RT on 12 Sept 2023
Chère Madame,Toute l'équipe du Grand Monarque de Melun vous remercie d'avoir pris le temps pour noter votre séjour au sein de notre établissement et espère vous accueillir, de nouveau, très prochainement.En vous souhaitant une très belle journéeBien cordialementLa Réception

10/10 Excellent

OLA

Stayed 1 night in Sep 2023
Response from RT on 11 Sept 2023
Cher Client,Un grand merci pour votre note, nous espérons rester toujours à la hauteur de vos attentes.A très bientôt au Grand Monarque de Melun.

2/10 Terrible

David

Stayed 1 night in Jul 2023
Response from RT on 7 Aug 2023
Bonjour Monsieur,Auriez vous l'amabilité de nous expliquer la ou les raisons qui vous ont conduit à nous attribuer cette note aussi basse?Sans vos commentaires, nous ne pourrions pas modifier les points qui vous ont marqué et qui ont influencé votre notation de l'établissement.Nous nous efforçons de faire tout notre possible pour satisfaire nos clients et si malgré cela vous ne l'êtes pas, alors merci de nous dire pourquoi afin de faire le nécessaire et corriger les erreurs ou les défauts que vous avez pu observés.Restant à votre écoute, je vous souhaite une agréable journéeRanda TERZIKHANService commercial

10/10 Excellent

Herumban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from SS on 23 Jun 2023
Merci beaucoup !Au plaisir de vous accueillir de nouveau dans notre établissement très bientôt.Cordialement,La DirectionSHEHADEH Samah

8/10 Good

Nigel, Dewsbury

Stayed 4 nights in Dec 2022

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return business trip to Melun
This is my third stay at Le Grand Monarch. The staff are friendly and helpful. The rooms are clean and comfortable. For the moment I think the fifth floor has the best rooms.
Stayed 1 night in Dec 2022
Response from s on 7 Dec 2022
Thank you very much, we hop you enjoyed your stay in our hotel, and see you so soon.Best RégardsFront Office

10/10 Excellent

Roberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a cute little hotel in the middle of a grand oak forest. I like the cleanliness, good prices, confortable bed, and friendly staff. The only complain is that WIFI didn't have much signal in our bedroom. We often went to the lobby to use the wifi.
Stayed 11 nights in Nov 2021
Response from Le Service de Réservations on 4 Dec 2021
Cher client, Nous vous remercions pour votre séjour au Grand Monarque et pour votre commentaire très encourageant. Dans l'espoir de vous accueillir encore une fois au sein de notre établissement. Bien Cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this property to have an old-world charm. It's not a modern facility but the rooms were clean and well equipped. The staff was attentive and present. We were in Melun to visit with friends so we were only in the hotel for sleeping though we did partake in the breakfast service twice. The rooms were quiet and cozy (we did have a noisy neighbor one evening - the noise was fine but the smoking in the room was not - we thought it was a no smoking building but they may have been breaking the rules). The breakfast was as expected. Good espresso and coffee machine, bread assortments, cereal, and dried fruits and nuts, and even "American' eggs and bacon (not the best but this is understandable). All in all, we had a lovely stay and would recommend it as it had good value for us. Our only negative was the high heat. We were able to turn off the heat in our room but not in public areas.
Stayed 4 nights in Dec 2019

10/10 Excellent

Steve, Vienna, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet location with a restaurant on the property as well as other dining facilities and gas stations nearby. Enjoyed our 4 day stay immensely.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Nice hotel with friendly, helpful staff.
Nice hotel with friendly, helpful staff. The hotel is under-going some major upgrades and renovations, but was still a comfortable place to stay. You need a car though to be able to call the location convenient. There are a few things within walking distance, but not a lot.
Stayed 2 nights in Sep 2018

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and nice area
Was working in Savigny Le temp 3 stops down the train line, bored with few hotels around so thought Melun would make a change and it did Hotel less than a mile from train station past a very nice suburban area and easy waking Across the road is a good grill house and bar with excellent steaks Hotel itself is set in large wooded grounds and is in need of some minor astetic renevatiin, that being said it was clean comfortable and was perfect for what I needed Spent a very pleasant breakfast watching small deer in the grounds from the hotel resteraunt, check in and out very efficient and hotel staff lovely Would I book it again, well I already have for my next trip to the area

2/10 Terrible

Deborah

Disliked: Staff & service, property conditions & facilities
Room clean, but small. Staff/food was Terrible!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
hotel was well off the road in a nice park, very quiet easy parking, easy to find and well sign posted
Stayed 2 nights in Oct 2017

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, room comfort
French business trip
Good clean hotel, good choice at breakfast. Just a little isolated if you want to walk into town
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable,big parking, good expensive restaurant
bath tub, safe, balcony food excellent beverages in restaurant rather expensive I reccomend
Stayed 2 nights in Sep 2017

10/10 Excellent

Ana, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Wonderful experience .The food was lovely and the room was calm the bed was really comfortable. .

8/10 Good

Nicola, bracknell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bad neighbourhood.
It was a really lovely hotel and the staff were lovely and the pool was clean and great for the kids. It was a quiet hotel ( not packed of guests) which made things more pleasant and they have large secure grounds that the children loved. Nice affordable restaurant just across the road too. The grounds could do with more maintainence ( grass cutting etc ) Also whilst staying there and using the car park, my car was broken into ( smashed through drivers window) Unfortunately their cctv only covers the disabled spaces and not the entire car park. The lady working whilst sorry and apologetic only gave me rubber gloves, a dustpan ( no bruch) small washing up sponge and a box to clear it up and try to make it safe for myself and my two children. There was no attempt to help otherwise. She did call the police but she said I had to go to them and she gave me the address. This wasn't very helpful as they stole my sat nav. All that aside it was a lovely hotel.

4/10 Poor

Susan, Boston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Will need to find an alternate hotel in Melun
Room was way too small: no space to use the chair at the desk, bathroom door only opened part way before hitting the shower stall, shower stall too small to pick up dropped item...which wasn't a bar of soap since one was not provided. As occurred the one other time we tried this hotel, the restaurant was supposed to be open but wasn't. The guy at the desk when we checked in at night was friendly and helpful, but the woman during the day was rude and standoffish.

8/10 Good

bob, NYC

Liked: Cleanliness, property conditions & facilities, room comfort
A little dated and dissapointing.
We came out from Paris to stay at this hotel for one night so we could go out to the Chateau de Vaux le Vicomte. The strangest part about this journey was the lack of taxi cabs in town. We had a very difficult time getting one from the station to the hotel. The hotel itself is in a lovely setting, however, there was a odd odor in the lobby area when we came in. Our room was fairly spacious - if a little dated and had a nice view of the grounds and the pool (which was already closed for the season when we were there). The front desk WAS able to call a cab for us to go out to the Chateau and we were able to arrange with that driver to pick us up late that evening. Breakfast the next morning (12 euros) was very disappointing. And since you are a little ways away from town, there are few options. There are cheeses and meats, cereals, yogurts, breads, coffee and juice. There were also very cold rubbery scrambled eggs and bacon that looked raw. As we prepared to leave the next morning, we asked the front desk to call a cab for us back to the train station. No cabs were available and, although we had a train to catch in one hour, the front desk offered little help but to suggest we walk. Which we had to do, carrying all of our heavy luggage (no roller bags!). It wasn't a terrible walk, but carrying large bags was not the way we wanted to start our morning. Although the room was decent, we found the service, public areas and breakfast lacking.

10/10 Excellent

Karen, Weehawken, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel - Great Staff
This is a lovely hotel in a lovely area just outside of the Chateau of Fontainebleau. The back yard is beautiful and during the summer, guests can enjoy an outdoor pool and picnic area. Parking is plentiful! And everything is well tended. A tip would be to stay on the parking side of the hotel if you love quiet because the back side, which overlooks the beautiful lot, also features parties. I do not think that is a drawback, but some vacationers might.

8/10 Good

Roger, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For us it was an ideal stopover enruite to Paris
A one night stop on our way to Paris for the weekend. Nice hotel and gardens surrounding it. Set well back from a busy road so no problem with noise.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Bob Gourmet, Normandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying
Over all I was satisfied with the hotel , but I felt the breakfast at 12E was over priced

4/10 Poor

John, Boston

Liked: Cleanliness, staff & service
Just ok
Got a good night's sleep here but it is nothing special. No charm at all really.

8/10 Good

Pepperlog2, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
good and clean hotel if a little dated
This is a fairly basic hotel (no bar and no mini bar). Quite expensive for what it has to offer. You will need a car if you want to eat except for a Buffalo Grill immediately opposite. Breakfast is average to poor but the surrounding area is wonderful. Book if location is convenient and you can get a good deal.

6/10 Okay

Manar, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced, reasonably decent
Nothing to write home about but it was comfortable, clean, decent and very reasonably priced. No complaints!

6/10 Okay

smc, Cyprus

A decent, clean, 3 star hotel amidst the forest...
it was a convenient and affordable overnight stay between destinations.

6/10 Okay

Flagg, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room was nice. No complaints, except breakfast - 12 euros, was too pricey for what they served.

8/10 Good

VINCENT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ludivine FRIAS - Assistante Commerciale on 9 Jan 2024
Cher Client,Nous vous remercions pour votre note positive ainsi que d'avoir pris le temps de nous faire une retour de votre séjour dans notre établissement.En espérant avoir le plaisir de vous recevoir à nouveau chez nous.Bien cordialement,

10/10 Excellent

ROBIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel à prix vraiment abordable. Parkking autoru du parc boisé. La chambre est spacieuse et les éléments de courtoisie nombreux (bouilloire d'accueil café / thé, wifi gratuit, défroisseur de vêtements, sèche cheveux, coffre fort). Lit king size très confortable, wc sdb séparés. penderie. Accueil très agréable. Seul bémol, il faisait très chaud dans la chambre (mais je ne savais peut-être pas baisser le chauffage). À conseiller.
Stayed 1 night in Jan 2024
Response from Ludivine FRIAS - Assistante Commerciale on 9 Jan 2024
Cher Client,Nous vous remercions pour ce très beau retour cela nous encourage à poursuivre nos efforts afin de rester à la hauteur des exigences de nos clients et à nous améliorer sans cesse pour encore plus vous satisfaire. Concernant le chauffage, nous avons la chaudière qui est en marche et celle ci est régler selon la température extérieure. Auriez vous peut être allumer en plus la clim réversible?La prochaine fois n'hésitez pas à vous adresser à la réception, celle ci pourra vous renseigner et faire le nécessaire si besoin.Nous espérons vous accueillir prochainement au sein de notre établissement.Bien cordialement,

6/10 Okay

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service
to noisy in my room Furniture dated .Breakfast rather poor for the price .
Stayed 1 night in Oct 2023
Response from Ludivine FRIAS - Commercial assistant on 25 Oct 2023
Dear Customer,First of all, we thank you for your feedback following your visit to our establishment and we are sorry that certain services did not suit you.Concerning the room, depending on the traffic it is true that despite the distance between the hotel and the road, it can be disruptive, for a future visit we recommend the rooms on the park side for more peace and quiet.For breakfast, don't hesitate to tell us what extra it would take to satisfy you.Hoping to welcome you again in our hotel.Sincerely

6/10 Okay

JOEL

Stayed 1 night in Oct 2023
Response from Ludivine FRIAS - Assistante Commerciale on 25 Oct 2023
Cher(e) Client(e),Nous vous remercions pour votre retour suite à votre séjour.N'hésitez pas à nous dire ce qu'il aurait fallu en plus pour que tout soit à votre convenance et qu'ont puisse améliorer nos services.Cordialement,

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ludivine FRIAS - Assistante Commerciale on 16 Oct 2023
Cher(e) Client(e),Nous vous remercions pour votre retour et sommes heureux que celui-ci ait été agréable.A bientôt on espère pour un nouveau séjour !Cordialement,

8/10 Good

PEZET Marthe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ludivine FRIAS - Assistante Commerciale on 16 Oct 2023
Cher(e) Client(e),Nous vous remercions pour votre retour suite à votre séjour.En espérant vous recevoir très prochainement à nouveau dans notre établissement.Cordialement,

8/10 Good

Clement

Stayed 2 nights in Oct 2023
Response from Ludivine FRIAS - Assistante Commerciale on 10 Oct 2023
Cher Client, Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre établissement.Au plaisir de vous recevoir prochainement chez nous pour un nouveau séjour.Cordialement,

10/10 Excellent

Djamila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très agréable, situé dans un cadre très verdoyant. Personnels très sympathiques et serviables.
Response from Ludivine FRIAS - Assistante Commerciale on 7 Oct 2023
Chère Cliente,Nous vous remercions pour ce beau retour et sommes heureux que vous ayez apprécier votre séjour.Au plaisir de vous recevoir très prochainement à nouveau dans notre établissement.Cordialement,

8/10 Good

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ludivine FRIAS - Assistante Commerciale on 27 Sept 2023
Cher Client,Nous vous remercions pour ce bon retour que vous avez pris soin de partager avec nous.Au plaisir de vous recevoir très prochainement à nouveau dans notre établissement.Cordialement,

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Étape affaire Melun
Séjour d’affaires, accès facile, grand parking, jolie parc. Chambre confortable au 5e étage avec vue sur les arbres.
Stayed 1 night in Sep 2023
Response from Ludivine FRIAS - Assistante Commerciale on 21 Sept 2023
Cher Client,Nous vous remercions pour votre avis très positif et sommes heureux que votre séjour ce soit dérouler comme vous l'avez souhaiter.Au plaisir de vous recevoir très prochainement à nouveau dans notre établissement.Cordialement,

10/10 Excellent

LOUIS HERVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ludivine FRIAS - Assistante Commerciale on 31 Oct 2023
Cher(e) Client(e),Nous vous remercions pour avoir pris le temps de nous faire un retour suite à votre séjour dans notre établissement et espérons vous recevoir très prochainement à nouveau !Bien cordialement,

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon avis
Calme, propre et personnel aimable. Bémol : baignoire-douche un peu vieillotte
Stayed 1 night in Sep 2023
Response from Ludivine Frias - Assistante Commercial on 18 Sept 2023
Cher Client,Nous prenons note de votre remarque concernant la "baignoire-douche" et vous remercions pour votre avis positif, en espérant vous recevoir à nouveau chez nous!

10/10 Excellent

Chérif

Stayed 1 night in Jul 2023
Response from RT on 11 Sept 2023
Cher Client,Nous vous remercions infiniment pour votre note et espérons vous recevoir très prochainement au Grand Monarque de Melun.Bien cordialementService Réception

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from ss on 2 Jul 2023
Merci beaucoup!Au plaisir de vous accueillir de nouveau dans notre établissement bientôt.CordialementSamah

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from SS on 2 Jul 2023
Merci beaucoup!Au plaisir de vous accueillir de nouveau dans notre établissement bientôt.CordialementSamah

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ottimo per visitare il castello di Fontainebleau a 15 minuti in macchina, prima colazione con prodotti di buona qualità ma con scarsa scelta nel complesso buona, eccellente il resto
Stayed 1 night in Jun 2023
Response from RT on 25 Jun 2023
Cher client,Nous vous remercions pour votre note et votre commentaire qui nous aident à mieux répondre aux attentes de nos clients.Dans l'attente de vous accueillir de nouveau au Grand MONARQUE à Melun.Bien cordialementService Réservations

8/10 Good

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from SS on 17 Jun 2023
Merci beaucoup !Au plaisir de vous accueillir de nouveau dans notre établissement très bientôt.CordialementSamah

8/10 Good

MATHIEU

Stayed 1 night in Jun 2023
Response from RT on 7 Aug 2023
Cher client,Nous vous remercions pour votre note et espérons pouvoir rester à la hauteur de vos attentes et vos exigences.Bien cordialementRanda TERZIKHANService commercial

10/10 Excellent

Dion

Fantastisch
Stayed 1 night in Jun 2023
Response from SS on 13 Jun 2023
Merci beaucoup !Au plaisir de vous vous accueillir de nouveau dans notre établissement très bien tôt.Cordialement,Samah

10/10 Excellent

Yousuf

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from RT on 9 Jun 2023
Très cher client,Nous vous remercions pour votre note et vous confirmons notre volonté de faire tout notre possible pour satisfaire nos clients.Dans l'espoir de vous accueillir très prochainement au Grand Monarque de Melun.Bien cordialementLa Réception