Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Featured image
Indoor spa bath
Indoor pool, open 8 AM to 9 PM, pool umbrellas, pool loungers
Indoor pool, open 8 AM to 9 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, blackout curtains

Overview of Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360

Explore the area

  • Popular LocationSuper Chatel Ski Lift7 min drive
  • Popular LocationForme d'O Aquatic Center8 min drive
  • Popular LocationLes Fignards - La Jorette Ski Lift47 min drive
  • AirportSion (SIR)58 min drive

Choose dates to view prices

About this area

La Chapelle-d'Abondance

Located in La Chapelle-d'Abondance, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) is in the mountains and on a river. Forme d'O Aquatic Center and Evian Masters Golf Club are worth exploring if an activity is on the agenda. Aquariaz Water Park and Zen Garden are also worth visiting. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Super Chatel Ski Lift - 7 min drive
  • Forme d'O Aquatic Center - 8 min drive
  • Portes du Soleil - 17 min drive
  • Les Fignards - La Jorette Ski Lift - 47 min drive
  • Tanay Lake - 84 min drive

Getting around

  • Troistorrents Station - 22 min drive
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • Gentianettes — 1 min walk
  • Le Carnotzet — 1 min walk
  • Restaurant Les Cornettes - 2 min walk
  • L'Ensoleillé - 3 min walk
  • Le Fer Rouge - 8 min walk

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4-star hotel with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. All 34 soundproofed rooms feature room service and balconies. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) offers 34 forms of accommodation with a safe and complimentary bathrobes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (third-party expert - Global) and SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 17 for adults and EUR 10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 outdoor tennis courts
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Snowshoeing
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

More

  • Renovated entire property – June 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed during the autumn season.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Dogs welcome
2 per room (up to 33 lbs/15 kg)
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 10 for children (approximately)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 25 out of 44 reviews
5 - Excellent 57%
Rating 4 - Good. 12 out of 44 reviews
4 - Good 27%
Rating 3 - Okay. 6 out of 44 reviews
3 - Okay 14%
Rating 2 - Poor. 0 out of 44 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 44 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.