4.5/5Wonderful! (994 reviews)
My wife and I travel extensively on our birthdays and anniversary date as they are all in the same month and days apart. We travel internationally on these dates and have done so for more than a decade. I mention this because of a very special lady; Fabiana that works at this hotel. The charming young lady noticed that it was my birthday & that my wives was the day before and offered us a happy birthday! She was reading the passport info when she observed it, so I should state that she informed us we were already upgraded to a room with a view and would receive a free drink, when we let them know what we would like. This was whole heartedly received after our pickup driver left us high and dry at the airport and were completely frustrated with that experience. In a blink of an eye, Fabian had washed away our worries and sent us off to the elevator with a smile on our face and a lift in our spirits. The room was very nice with a stand-up shower that was greatly appreciated as there was enough room to get in and out with ease. We cannot recommend this hotel enough and we hope that Oliva Plaza Hotel knows that they have a superstar in Fabian and that we are forever grateful for our stay at this wonderful hotel.
Reviewed on 13 Sep 2021