Kuzuha Mall

The room was comfortable, well-appointed, and surprisingly spacious for Namba. The air conditioning and television were also very easy to use, which is a welcome touch for non-Japanese-speaking travellers, as hotel room controls in Japan can sometimes be difficult to navigate, even with AI translation tools. What let the hotel down, however, was the breakfast experience. There were lengthy queues each morning simply to be seated, as only one hostess was managing the process. Most guests do not want to begin their day by waiting in line for up to 15 minutes, particularly when there are plenty of vacant tables available in a large dining area. It seemed unnecessary for guests to have to wait to be formally seated. Once inside, there was further congestion due to there being only one coffee machine and one toaster, resulting in even more queuing in what is clearly a very busy hotel. Overall, the room itself was excellent, but the breakfast operation would benefit from some improvements to better accommodate the number of guests.

Couldn’t have chosen a better hotel for our stay in Kyoto. The location was great-walking distance to everything. The rooms were super nice, spacious, & the shower was the best shower experience we’ve ever had (water pressure & large rainfall shower that soaks you). Lastly, the breakfast was fabulous and a nice way to start our day & the rooftop bar had great views, cocktails & snacks where we played cards. All around 10/10!

Very nice hotel and very close to shops/malls etc. it’s right in the Main Street making it noisy due to traffic. Hotel has couple restaurants, barista and shop so very convenient. They don’t offer any amenities like other hotels in Japan which was little painful since we didn’t bring any. Very clean and spacious.