Ratings based on 206 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Can do much better

Posted 04-Dec-2017
Cons: cleanliness of the rooms and quality of service and breakfast
Location: Location is good next to a major mall and business center
Hotel is in a good location, however, needs to be improved at the level of the cleanliness of the rooms. price is very high compared to the rooms i paid for.
Comment from Hotel Management
07-Dec-2017 by Mohamed, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver, Canada

Nice hotel in city centre, close to all features

Posted 26-Nov-2017
It’s a great hotel with nice staff and convenient location. Definitely will stay there next time and would recommend to friends
Comment from Hotel Management
27-Nov-2017 by Mohamed , Hotel Management
Dear Ibis Sharq Valued Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4 out of 5
Recommended
for Everyone
by A verified traveller

Hard bed

Posted 14-Nov-2017
I always stay here. I do wish the bed was made to be more comfy. Bare minimum linens are on the bed so it is too hard. However, everything is clean. The breakfast buffet is nice.
Comment from Hotel Management
22-Nov-2017 by Mohamed Farag, Hotel Management
Dear Valued Guest , Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary,AB

Nice clean hotel

Posted 21-May-2017
Pros: Clean hotel.
Cons: Swimming pool not available in the hotel.
Location: Restaurants and shops around.
Clean hotel ,rooms adequate enough for two people,buffet breakfast was ok.
Comment from Hotel Management
21-May-2017 by Mohamed, Hotel Management
Dear Mr. Anas, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
5 out of 5
by Tahir

Clean affordable perfect for small business trip.

Posted 15-May-2017 on Hotels
Great service and staff. Room was top notch. I had a room on the top most floor and there was some sound coming from central air conditioning unit but got used to it eventually. Bed was most comfortable with little cramped shower unit that I wasn't too happy about. Morning breakfast was excellent. Overall, definitely worth another stay for my next trip.
Comment from Hotel Management
21-May-2017 by Bruno, Hotel Management
Dear Mr. Tahir, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4 out of 5
by A verified traveller

Posted 24-Apr-2017 on Hotels
Comment from Hotel Management
30-May-2017 by Bruno, Hotel Management
Dear Valued Guest . Thank you for taking time to rate our hotel services and I am pleased to see your positive rating which I am going to share with the team. Thank you once more and look forward to welcome you back soon at Ibis Sharq Hotel . Sincerely, Mohamed Farag Hotel Director
3 out of 5
by A verified traveller

Good value

Posted 18-Apr-2017 on Hotels
Only there 12 hours but it suited the purpose of the stay. Good value and clean,tidy hotel.
Comment from Hotel Management
30-May-2017 by Bruno, Hotel Management
Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Good, clean, comfortable

Posted 09-Apr-2017
While the room is small, it was extremely clean. The staff extremely helpful. There are not as many nearby restaurants as the other Ibis in Kuwait, this one has a high end mall a 2 minute walk away, and the location was ideal for the work meetings I attended. I would recommend this hotel.
Comment from Hotel Management
30-May-2017 by Mohamed , Hotel Management
Dear Sir, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4 out of 5
by MANSOOR

Good hotel , value for money with good location

Posted 04-Apr-2017 on Hotels
Overall was good and I recommend it
Comment from Hotel Management
30-May-2017 by Bruno, Hotel Management
Dear Mr. Mansoor We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, difficult to get in and out

Posted 16-Mar-2017
High traffic area for a hotel Very clean and neat every thing in the city of kuwsit
Comment from Hotel Management
17-Mar-2017 by Mohamed, Hotel Management
Dear Mr. Maher , Thank you for taking time to share your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcome you back soon at Ibis Sharq. Sincerely, Mohamed Farag Hotel Director