Ratings based on 187 Verified Reviews

4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, difficult to get in and out

Posted 16-Mar-2017
High traffic area for a hotel Very clean and neat every thing in the city of kuwsit
Comment from Hotel Management
17-Mar-2017 by Mohamed, Hotel Management
Dear Mr. Maher , Thank you for taking time to share your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcome you back soon at Ibis Sharq. Sincerely, Mohamed Farag Hotel Director
4out of 5
Recommended
for Business Travellers
by A verified traveller from Columbia, SC

Decent basic hotel, excellent pricing.

Posted 09-Mar-2017
Pros: Friendliness of staff, excellent price (for a hotel) for laundry service, reasonable rates.
Cons: Not much. It is a good hotel within the price range.
Location: Nothing within walking distance, and Kuwait City is not a tourist town. Worth taking a taxi to the souk.
The staff is helpful and and the room is functional. Very limited closet/storage space and small bathroom. In Kuwait I chose an inexpensive hotel because the larger and more expensive hotels can't offer much because of restrictive local laws so an economy hotel makes sense. However this one has a poor location with nothing close by for eating or shopping. I would recommend the other IBIS hotel in Kuwait as a better alternative. .
Comment from Hotel Management
10-Mar-2017 by Mohamed, Hotel Management
Dear Mr. Rick , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
5out of 5
Recommended
for Business Travellers
by A verified traveller from Amman Jordan

Excellent business hotel

Posted 17-Jan-2017
Pros: Location. Staff. Parking. Restaurant and cafe.
Cons: Bed comfort
Location: Right by Alhamra building which is in the heart of Kuwait city next to a luxurious mall.
The facility is new with all the necessary amenities for the business traveler. The restaurant and cafe are superb. the Staff is super friendly. Easy by the entrance parking. Located in the center of the business district. The only issue is that the rooms are super small and the bed is not very cofortable.
Comment from Hotel Management
05-Mar-2017 by Mohamed, Hotel Management
Dear Mr Murad , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4out of 5
Recommended
for Everyone
by A verified traveller from amman, jordan

Nice business hotel

Posted 12-Dec-2016
Excellent location. New hotel with nice cafe and restaurant. Small rooms and bathrooms but clean and well maintained.
Comment from Hotel Management
15-Dec-2016 by Mohamed, Hotel Management
Dear Mr. Murad , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4out of 5
by A verified traveller

Posted 28-Nov-2016 on Hotels
Comment from Hotel Management
15-Dec-2016 by General Manager, Hotel Management
Dear Valued Guest , We very much appreciate your rating regarding your stay with us at Ibis Sharq. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
5out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
Comment from Hotel Management
29-Nov-2016 by General Manager, Hotel Management
Dear Ibis Sharq Valued Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4out of 5
by A verified traveller

Posted 17-Nov-2016 on Hotels
Internet doesn't work and too much dust
Comment from Hotel Management
29-Nov-2016 by General Manager, Hotel Management
Dear Ibis Sharq Valued Guest . Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
3out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 08-Oct-2016 on Orbitz
The room was smell very bad and the toilet was very noisy because of the fan. There were not at least a paper to take note and there were not sleepers.
Comment from Hotel Management
10-Oct-2016 by Mohamed , Hotel Management
Dear Ibis Sharq Valuable Guest , Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
3out of 5
by Matthew

OK for a very short stay

Posted 31-Aug-2016 on Hotels
Very small room. Staff very friendly and efficient. Area surrounding was not great. Just an average place which was reflected in the price
Comment from Hotel Management
16-Sep-2016 by General Manager, Hotel Management
Dear Mr. Matthew, Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
5out of 5
Recommended
for Business Travellers
by A verified traveller

Easily accessible, in the middle of Kuwait City

Posted 13-Aug-2016
Pros: Staff above all
Location: I was there for work, so did not really have time to go around, but close to Salmiya where there is a nice beach to go at the end of the day!
Staff is great, always willing to help. Don't miss the breakfast, as it is very nice. Rooms clean an quiet with good air conditioning. I was in a room on the last floor, view is pretty amazing.