Ratings based on 176 Verified Reviews

4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Business Travellers
by A verified traveller from Amman Jordan

Excellent business hotel

Posted 17-Jan-2017
Pros: Location. Staff. Parking. Restaurant and cafe.
Cons: Bed comfort
Location: Right by Alhamra building which is in the heart of Kuwait city next to a luxurious mall.
The facility is new with all the necessary amenities for the business traveler. The restaurant and cafe are superb. the Staff is super friendly. Easy by the entrance parking. Located in the center of the business district. The only issue is that the rooms are super small and the bed is not very cofortable.
4out of 5
Recommended
for Everyone
by A verified traveller from amman, jordan

Nice business hotel

Posted 12-Dec-2016
Excellent location. New hotel with nice cafe and restaurant. Small rooms and bathrooms but clean and well maintained.
Comment from Hotel Management
15-Dec-2016 by Mohamed, Hotel Management
Dear Mr. Murad , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
4out of 5
Recommended
for Everyone
by A verified traveller from Stuttgart

Zentrales Hotel in Kuwait-Stadt

Posted 08-Dec-2016
Guter Zustand des Hotels, direkt am Al Hamra Tower gelegen. Ausreichend Parkmöglichkeiten und gut vom Flughafen erreichbar. Frühstück ist ok bis gut.
Comment from Hotel Management
10-Dec-2016 by Mohamed, Hotel Management
Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
3out of 5
Recommended
for Business Travellers
by A verified traveller from Provincia di Lecco

Comodo in zona centrale.

Posted 09-Nov-2016
Cons: Colazione
Location: Nuovo centro commerciale a due passi, molto bello.
Di recente costruzione inserito in contesto centrale e vicino a centro commerciale. Camera essenziale, acqua da bere gratis, frigo(vuoto), cassetta di sicurezza, phon, armadio aperto senza cassetti, bagni puliti, televisione e wifi gratis. Servizi di reception OK, spesso devono riprogrammare le chiavi (card) che non funzionano. Comunque in generale Pulito e con tutti i servizi indispensabili, adatto soprattutto per coppie o per trasferimenti di lavoro.
Comment from Hotel Management
14-Nov-2016 by Mohamed, Hotel Management
Dear Mr.Antonio, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Farag Hotel Director
3out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 08-Oct-2016 on Orbitz
The room was smell very bad and the toilet was very noisy because of the fan. There were not at least a paper to take note and there were not sleepers.
Comment from Hotel Management
10-Oct-2016 by Mohamed , Hotel Management
Dear Ibis Sharq Valuable Guest , Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
4out of 5
by A verified traveller

BON HÔTEL POUR LE BUSINESS

Posted 30-Sep-2016 on Hotels
- Habitué pour le business - chambre spacieuse et neuve - shuttle bus depuis l'aéroport - Literie de qualité -Salle de finesse dernier cri et ouvert tôt le matin et tard le soir - Piscine: grande et baignade de nuit possible - Restaurant buffet de qualité et varié -Plusieurs restaurants et bars dans l'hôtel
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Dear Ibis Sharq Valuable Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director
5out of 5
by A verified traveller

السعودية

Posted 12-Sep-2016 on Hotels
الاقامة كانت رائعه جدآ مناسبة للزوجين والعوائل
Comment from Hotel Management
16-Sep-2016 by General Manager, Hotel Management
ضيفنا الكريم بعد التحیة نشكركم على إيجاد الوقت لمشاركة تعليقاتكم .و نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ابيس الشرق. لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم و نحن نتطلع للترحيب بكم قريبا فى فندق ابيس الشرق – الكويت .مع خالص الشكر و التقدير محمد فرج مدير الفندق
3out of 5
by Matthew

OK for a very short stay

Posted 31-Aug-2016 on Hotels
Very small room. Staff very friendly and efficient. Area surrounding was not great. Just an average place which was reflected in the price
Comment from Hotel Management
16-Sep-2016 by General Manager, Hotel Management
Dear Mr. Matthew, Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director
4out of 5
by A verified traveller

Posted 14-Aug-2016 on Hotels
Comment from Hotel Management
16-Aug-2016 by General Manager, Hotel Management
Dear Ibis Valuable Guest , Thank you for taking time to rate our hotel services and I am pleased to see that we were at your expectations. Thank you once more and we look forward to welcome you again at Ibis Sharq Hotel . Sincerely Mohamed Farag Hotel Director .
5out of 5
Recommended
for Business Travellers
by A verified traveller

Easily accessible, in the middle of Kuwait City

Posted 13-Aug-2016
Pros: Staff above all
Location: I was there for work, so did not really have time to go around, but close to Salmiya where there is a nice beach to go at the end of the day!
Staff is great, always willing to help. Don't miss the breakfast, as it is very nice. Rooms clean an quiet with good air conditioning. I was in a room on the last floor, view is pretty amazing.