Title: Hotel 21 Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel 21 Hotel with free parking, in the vicinity of Lake Biwa Museum ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/7d9d29a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/18a722fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Vending machine](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/32e4dbba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/4cfef094.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/d66b8aa8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Lake Biwa Museum and Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant. 8.4 Very good ## Popular amenities - Breakfast available - Laundry - Housekeeping - Parking included - 24/7 front desk - Air conditioning £59 19 Oct - 20 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17962738&PinnedHotelID=17962738&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/55188433.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 8.8 Excellent 5 reviews ### Highlights Lanai Air conditioning Fridge Flat-screen TV Premium bedding Sofa bed - double Down duvet Blackout curtains - 322 sq ft - City view - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/55188433.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Smoking ### Highlights Lanai Air conditioning Fridge Flat-screen TV Premium bedding Sofa bed - double Down duvet Blackout curtains - 322 sq ft - City view - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/873566d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking ### Highlights Lanai Air conditioning Fridge Flat-screen TV Premium bedding Sofa bed - double Down duvet Blackout curtains - 194 sq ft - City view - Sleeps 3 - 1 Double Bed ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/873566d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Smoking ### Highlights Lanai Air conditioning Fridge Flat-screen TV Premium bedding Sofa bed - double Down duvet Blackout curtains - 194 sq ft - City view - Sleeps 3 - 1 Double Bed ![36-inch flat-screen TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/e2af681a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Lanai Air conditioning Fridge Flat-screen TV Premium bedding Sofa bed - double Down duvet Blackout curtains - 215 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ![36-inch flat-screen TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/18000000/17970000/17962800/17962738/e2af681a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Smoking 8.0 Very good 1 review ### Highlights Lanai Air conditioning Fridge Flat-screen TV Premium bedding Sofa bed - double Down duvet Blackout curtains - 215 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-HOTEL-21.h17962738.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-HOTEL-21.h17962738.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.02217%2C135.96840&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FyOC9vqQpJHuAN9Hw7L-10q-SzI=) Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031 #### What's nearby - Kusatsujuku Honjin - 13 min walk - 0.7 miles - Lake Biwa Museum - 10 min drive - 5.5 miles - Fushimi Inari Shrine - 25 min drive - 14.9 miles - Kiyomizu Temple - 27 min drive - 14.1 miles - Nanzen-ji Temple - 27 min drive - 14.4 miles #### Getting around - Kusatsu Station - 9 min walk - Osaka (KIX-Kansai Intl.) - 93 min drive #### Restaurants - ‪丸源ラーメン 草津店 - ‬7 min walk - ‪秋吉 草津店 - ‬5 min walk - ‪宿場そば - ‬5 min walk - ‪Spanish Bar PLOMO - ‬6 min walk - ‪スエヒロ 草津店 - ‬6 min walk ## About this property ### Hotel 21 Hotel near Lake Biwa Museum Located close to Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant. You'll also enjoy the following perks during your stay: - Free self-parking and extended parking - Full breakfast (surcharge), free bike hire and a lift - A vending machine, luggage storage and a 24-hour front desk Room features All guest rooms at Hotel 21 offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with toilets with electronic bidets and shower/bath combinations - 36-inch flat-screen TVs with Netflix, Hulu and streaming services - Lanais, fridges and digital channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892557/869ba768.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boston Plaza Kusatsu Kusatsu - Free WiFi - Restaurant - Breakfast available - Parking available 8.8 Excellent 901 reviews £42 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3892557&PinnedHotelID=3892557&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4080000/4077800/4077704/ff3689ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Hotel Kusatsu Kusatsu - Free WiFi - Restaurant - Air conditioning - Parking available 7.8 Good 247 reviews £41 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4077704&PinnedHotelID=4077704&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/33000000/32720000/32711700/32711616/46773408.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Biwako Line Minami Kusatsu Station Minamikusatsu - 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Parking included - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 24 reviews £46 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=104159257&PinnedHotelID=104159257&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free uncovered self parking on site - Free uncovered extended parking on site - Free RV/bus/lorry parking on site - Limited on-site parking ### Food and drink - Daily full breakfast available 7 AM to 8:30 AM for a fee: JPY 950 per person - A coffee shop/cafe - A restaurant ### Things to do - Free bicycle rentals ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Shared microwave - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - Lift ### More - 1 building - 8 floors - Built in 1990 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 36-inch flat-screen TV with digital channels - Hulu - Netflix - Pay films - Streaming services ### Food and drink - Electric kettle - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately JPY 950 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as HOTEL 21 Kusatsu 21 Kusatsu Hotel 21 Hotel Hotel 21 Kusatsu Hotel 21 Hotel Kusatsu ## Frequently asked questions ### Is Hotel 21 pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel 21? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel 21 on 19 Oct 2025 start from £59.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kusatsu-Hotels-HOTEL-21.h17962738.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel 21? > Self-parking and extended parking are free at this property. ### What time is check-in at Hotel 21? > Check-in start time: 3 PM; check-in end time: 9 AM. ### What time is check-out at Hotel 21? > Checkout is at noon. ### Where is Hotel 21 located? > Located in the heart of Kusatsu, this hotel is 5.4 mi (8.7 km) from Lake Biwa Museum and 7 mi (11.3 km) from Biwako Hall. Nanzen-ji Temple and Eikan-do Temple are also within 16 mi (25 km). Kusatsu Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel 21 Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 34 6 - Okay 11 4 - Poor 4 2 - Terrible 0 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 8/10 Good #### ATSUSHI 22 Aug 2025 女性向けのサービスが充実していてよかったと思います。 ##### ATSUSHI Stayed 1 night in Aug 2025 ### 8/10 Good #### Takayuki 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋が広々している 電子レンジもすぐに使えて便利 ##### Takayuki Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 29 Mar 2025 Disliked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2025 ### 8/10 Good #### sky 23 Mar 2025 ##### sky Stayed 1 night in Mar 2025 ### 10/10 Excellent #### WATARU 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋もキレイで、満足できた。チェックアウト時にカイロをくれる心遣いがすごく嬉しかった。 ##### WATARU Stayed 1 night in Jan 2025 ### 6/10 Okay #### kurokochi 14 Dec 2024 Liked: Room comfort ##### kurokochi Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ヨシアキ 7 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities スタッフ施設清潔でとても良かったです！ 滋賀県に行った際はまた行きたいホテルでした。 ##### ヨシアキ Stayed 1 night in Dec 2024 ### 8/10 Good #### Verified traveller 6 Dec 2024 Liked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Dec 2024 ### 8/10 Good #### 真一 21 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### 真一 Stayed 1 night in Aug 2024 ### 6/10 Okay #### Verified traveller 27 Jul 2024 浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。 ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Dokyung 31 May 2024 ##### Dokyung Stayed 1 night in May 2024 ### 6/10 Okay #### JIN 19 May 2024 ##### JIN Stayed 1 night in May 2024 ### 10/10 Excellent #### Hironori 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient transportation, clean roon ##### Hironori Stayed 3 nights in Mar 2024 ### 6/10 Okay #### WADA 11 Mar 2024 Disliked: Cleanliness ##### WADA Stayed 1 night in Mar 2024 ### 6/10 Okay #### KAZUHITO 18 Dec 2023 #### ゆったり過ごすには申し分なし。 建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。 ##### KAZUHITO Stayed 1 night in Dec 2023 ### 8/10 Good #### ケンイチ 29 Oct 2023 ##### ケンイチ Stayed 1 night in Oct 2023 ### 8/10 Good #### Kazuhito 16 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities 部屋が広い ##### Kazuhito Stayed 1 night in Sep 2023 ### 6/10 Okay #### ひとみ 10 Sept 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities ##### ひとみ Stayed 1 night in Sep 2023 ### 10/10 Excellent #### YUKO 8 Sept 2023 Liked: Cleanliness, staff & service トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。 ##### YUKO Stayed 2 nights in Sep 2023 ### 8/10 Good #### HIDETAKA 20 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### HIDETAKA Stayed 1 night in Jul 2023 ### 8/10 Good #### Akinori 26 Jun 2023 ##### Akinori Stayed 1 night in Jun 2023 ### 8/10 Good #### Keiji 2 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Keiji ### 8/10 Good #### Kazuhito 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。 ##### Kazuhito Stayed 1 night in Dec 2022 ### 10/10 Excellent #### SATOSHI 25 Jul 2022 ##### SATOSHI Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Shunya 24 May 2022 ##### Shunya Stayed 1 night in May 2022 ## 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