Kumbahçe Holidays from £794

Very nice waterfront property, courteous staff, beautiful town

We had a great time at Rixos Bodrum with our 3 year old son. Best bits: The beach was perfect for us. Beautiful water, calm, sandy, backing on to natural olive and palm trees. The rooms were large and comfortable and had everything needed. The place generally had quite a premium feel. Service was good, staff go out of their way to help you. Holiday assistant is a good concept and Yelda and Berkan were always there to help us with any requests. Everything else was really good too, except for a few points that could have been better… We were attracted to the hotel’s natural setting and were disappointed by the road noise you could hear from the balcony on the room. They did try their best to move us to another room further from the road but none were suitable as either had no view or were in very busy part of the hotel next to the lobby. Ultimately we put up with the road noise. Most of the a la carte restaurants were expensive addons. We knew this so can’t complain but do think it is something they should address by offering lower rates or perhaps a limited number of visits with no charge.

Hotel is smth out of this world: amazing territory, style of the rooms, food… It’s tte best hotel we stayed in. Food: main restaurant has so many food options, it’s impossible to try all. And every time the chef welcomes you at the entrance.. Rooms: we stayed in deluxe rooms - we had jacuzzi, access to the swimming pool. The rooms are huge, you have your own walk-in wardrobe, very comfy bed. Although they are a bit dated. Territory of the hotel: is beyond everything I’ve seen. Foundations everywhere. Many electric buggies for those who cannot walk. We had photo session with the professional photographer from the hotel - super nice photos, very happy. We also had a couple of medical incidents. 🙈 so we had a chance to meet the local doctor, who was super helpful and organised a special car from the private hospital they work with. Everything was seamless. Especial thanks to Adile - the lady was assigned to our help, and was helping us with literally everything. In this hotel, when you check in, you are welcomed by a member of staff who speaks your mother tongue. Then during your whole stay you can ask any questions via WhatsApp. It’s super convenient. Adile was assigned to our group. She welcomed us at the vestibule, offered drinks on comfy sofas, took our passports and checked-us in while we were having coffee! Level of service is just brilliant. We then had some questions about cleaning, etc, and they were addressed through WhatsApp immediately (max within 10’).

+ Very good location, only 15 mins by car from Bodrum city centre + Friendly staff that tries their best to fulfill individual requests and we got a free upgrade + Beach was overall very clean + All-inclusive buffett had a great variety of choices and was very delicious + The hotel offers several activities so you are able to customize your own day - Facilities could be slightly newer, especially elevator in main building - No free shuttle bus service from Bodrum Airport to the hotel - Several upgrade options where you have to pay additional money (such as daybed at the beach) - Hand towel pick-up service could start earlier (around noon would be perfect) - Cleaning service sometimes not very fast (we put out the sign on the door around noon and came back at 3-4pm and room hasn’t been cleaned)