The staff was excellent and it has a nice setting, other than that;
our room was overlooking the street and the traffic was very noisy constantly with ambulance and police cars plus horns…
spa was a dissapointment, very small and did not have anyone when we asked for a massage or scrub at hamam, it is also at the same place as fitness so you need to go through people lifting weights in a bathrobe to reach the treatment room and hamam.
Breakfast was very poor, same hot plates every day, only 2 hot choices, one always being patatoes, even lower than a 4 star
The rooms were nice, clean, bathtub surface was as slippery as ice, the scale was not working, so as many channels on the tv.
Being a cat person i was not happy with cats in the dining room all the time, sitting on guest sofas which are fabric.
Overall, nice helpful staff but lacking the necessities of a 5 star, not worth the money we paid.