Title: REF Kumamoto by VESSEL HOTELS Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=40098470&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # REF Kumamoto by VESSEL HOTELS Guests can enjoy restaurant dining or take in views of Kumamoto Castle at this peaceful hotel retreat featuring a relaxing indoor public bath ## Photo gallery for REF Kumamoto by VESSEL HOTELS ![Public bath - REF Kumamoto by VESSEL HOTELS (Kumamoto)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/9c72bd72.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - REF Kumamoto by VESSEL HOTELS (Kumamoto)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/58dbe701.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - REF Kumamoto by VESSEL HOTELS (Kumamoto)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/61b2c615.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - REF Kumamoto by VESSEL HOTELS (Kumamoto)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/8dab6c98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - REF Kumamoto by VESSEL HOTELS (Kumamoto)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/e62798b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies REF Kumamoto by VESSEL HOTELS, near historic Kumamoto Castle, offers a comfortable base with practical amenities. Travelers enjoy the indoor public bath after exploring nearby Shinshigai Shotengai. The on-site restaurant and in-room WiFi add convenience to their stay. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Single Room with shower booth,Non-smoking ![Single Room with shower booth,Non-smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/0a72a7bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room with shower booth,Non-smoking 9.2 Wonderful 25 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Hairdryer Electric kettle Digital channels Laptop workspace - 149 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, Non Smoking ![Standard Twin Room, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/38e03b11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 8.8 Excellent 6 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Shower/bath combination Deep-soaking bath Hairdryer Bidet Electric kettle - 181 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Moderate Twin Room, Non-smoking ![Moderate Twin Room, Non-smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/147793f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room, Non-smoking 9.2 Wonderful 11 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Shower/bath combination Deep-soaking bath Hairdryer Bidet Electric kettle - 213 sq ft - Sleeps 3 - 2 Large Single Beds and 1 Single Bed ### View all photos for Standard Double Room ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/w639h440x0y0-436ea6f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ### View all photos for Moderate Twin Room ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/593a50c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room - Sleeps 2 ### View all photos for Premium Room ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/1e7beecc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 3 ### View all photos for Single Room with Shower ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/0dfa94ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room with Shower 10.0 Exceptional 3 reviews - Sleeps 2 ### View all photos for Standard Twin Room ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/c74e3a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### View all photos for ROH Non-smoking ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/ae160f09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ROH Non-smoking - Sleeps 2 ### View all photos for Accessible Single Room Non Smoking ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/ed6046c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Single Room Non Smoking - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-REF-KUMAMOTO-By-VESSEL-HOTELS.h40098470.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-REF-KUMAMOTO-By-VESSEL-HOTELS.h40098470.Hotel-Information) ## About the area Located in Chuo Ward, a neighbourhood in Kumamoto, REF Kumamoto by VESSEL HOTELS is in a shopping district. Sakura-no-baba Josaien and Kumamoto Castle are notable landmarks, and the area's natural beauty can be seen at Suizenji Gardens and Kumamoto Zoo and Botanical Garden. Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street are two other places to visit that come recommended. [Visit our Kumamoto travel guide](https://www.expedia.co.uk/Kumamoto.dx1858) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79894%2C130.70557&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8IiMMiHGKRxuqtcwgqNYvHmJX3M=) 7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803 ### What's nearby - ![Kumamoto_ShinshigaiShotengai_553248621562271767_08](https://images.trvl-media.com/place/553248621562271767/e3ccc749-dc7a-494b-8eb0-b3426ddf2a4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunroad Shinshigai Shopping Street 1 min walk \- 0.1 miles - ![Kumamoto_KumamotoCityHall_553248621532762754_04](https://images.trvl-media.com/place/553248621532762754/40e76bea-3196-46cc-9986-5bfaa56fab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumamoto City Hall 7 min walk \- 0.4 miles - ![On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.](https://images.trvl-media.com/place/1858/0b115231-8cf6-4118-8352-311ba54e75ce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumamoto Castle 11 min walk \- 0.6 miles - Sakura Machi Kumamoto 3 min walk \- 0.2 miles - Kumamoto-jo Hall 4 min walk \- 0.3 miles ### Getting around - Suidocho Tram Stop 12 min walk - Fujisakigumae station 18 min walk - Kumamoto (KMJ) 45 min drive ### Restaurants - らーめん おっぺしゃん 熊本本店 1 min walk - うどん居酒屋 ふく泉 新市街地店 1 min walk - 相撲寿司大砲部屋 1 min walk - 味ひときれ 1 min walk - パーラーヒバリ 1 min walk ## About this property ### REF Kumamoto by VESSEL HOTELS Upscale hotel near Sakura Machi Kumamoto Located close to Sunroad Shinshigai Shopping Street and Kumamoto Castle, REF Kumamoto by VESSEL HOTELS provides an indoor public bath (no minerals), laundry facilities and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), a water dispenser and luggage storage - A vending machine, multilingual staff and a 24-hour front desk - A lift Room features All 229 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Extra conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 32-inch flat-screen TVs with digital channels - Electric kettles, heating and electrical adapters/chargers ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/229effd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Chuo Ward - Spa - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 1,015 reviews £55 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83660000/83654800/83654725/f87337f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOTETSU GRAND FRESA KUMAMOTO Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,325 reviews £33 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-03-02&selected=83654725&PinnedHotelID=83654725&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/60000000/59290000/59288100/59288061/20f39342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KUMAMOTO Nishi Ward - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 1,003 reviews £39 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=12291381&PinnedHotelID=12291381&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/9236f362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Kumamoto Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 210 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4270000/4266100/4266074/d2e098a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Kumamoto Natural Hot Spring Chuo Ward - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,000 reviews £60 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=4266074&PinnedHotelID=4266074&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16400/16353/af202beb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza ANA Kumamoto New Sky by IHG Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 997 reviews £45 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=16353&PinnedHotelID=16353&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16750000/16744000/16743913/3449a638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Kumamoto Shinshigai Chuo Ward - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 8.8 Excellent 494 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=16743913&PinnedHotelID=16743913&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=40098470,82883498,83654725,59288061,77828115) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Offsite parking available (JPY 1,300 per night) - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children - A restaurant ### Family friendly - Baby toys - Children's games - Children's toys - Laundry facilities - Stroller ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Shared microwave - Vending machine - Water dispenser ### Guest services - Multilingual staff ### Spa - In-room massages - Public indoor bath (no minerals) - Public outdoor bath (no minerals) - Separate men/women areas in public bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift (90 centimetre wide door) - Magnifying mirror - Stair-free path to entrance - Well-lit path to entrance - Wheelchairs on site ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Electric kettle ### More - Air conditioning (climate-controlled) - Electrical adapters - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Breakfast is not included in the Breakfast Included rate for children ages 6-18\. Breakfast is available on site for the listed surcharge. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children - Nearby parking fee: JPY 1300 per night (787 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires advance notice of the age and number of children staying at the property. Property Registration Number 指令(生衛)第184号 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Guests with tattoos are not able to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as REF Kumamoto by VESSEL HOTELS Hotel REF Kumamoto by VESSEL HOTELS Kumamoto REF Kumamoto by VESSEL HOTELS Hotel Kumamoto ## Frequently asked questions ### Is REF Kumamoto by VESSEL HOTELS pet-friendly? ### How much is parking at REF Kumamoto by VESSEL HOTELS? ### What time is check-in at REF Kumamoto by VESSEL HOTELS? ### What time is check-out at REF Kumamoto by VESSEL HOTELS? ### Where is REF Kumamoto by VESSEL HOTELS located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## REF Kumamoto by VESSEL HOTELS Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 410 8 - Good 113 6 - Okay 35 4 - Poor 7 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Alan 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great bathhouse and sauna here. ##### Alan Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Minghsuan 10 Jan 2026 Clean and nice ##### Minghsuan Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Kun-Han 5 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great spa, great service. Can't ask for more. ##### Kun-Han Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Juan 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice location. The staff was very helpful, breakfast was also great. ##### Juan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Wei Yi 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Wei Yi Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Danny 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a very pleasant stay. They provide Stickers for small tattoos you might have. The spa/ sentimental was really refreshing after travelling. The facilities were also very clean and the interior was well lit and furnished in a bright tone, which made everything fell very cozy and clean. Staff was very nice and polite. The surrounding area is also very convient, super close to a big modern mall “Sakura”. Had a very pleasant stay, would definitely visit again. ![Solo Room](https://a.travel-assets.com/ugc/hotel-reviews/37921bf0-9757-469c-a618-ac3e7a482c8a-1760785056021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Manga library in the lounge area](https://a.travel-assets.com/ugc/hotel-reviews/f6bf6520-6791-4dd4-9168-0b682d1b886c-1760785069845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice Kumamon Mascot Decoration](https://a.travel-assets.com/ugc/hotel-reviews/e9f6227d-0a67-4ee2-bba4-98a02b5b7ff3-1760785073069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danny Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alan 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is great for castle and shopping. Clean and quiet and enjoyed the public bath. ##### Alan Stayed 3 nights in May 2025 ### 8/10 Good #### Jason 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location Hotel comes with complimentary drinks and variety of amenity choices ##### Jason Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mei 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property js centrally located.. while rooms are quite small, it is well designed with all amenities. Breakfast spread was unexpectedly good. ##### Mei Stayed 2 nights in May 2025 ### 8/10 Good #### JIN MING 18 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Best location for dinning ##### JIN MING Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller 26 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing onsen and facilities. There’s a space to sit and eat ##### Verified traveller Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Yeoung Shin 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is very near from Sakuramachi Terminal. Also it is center of main shopping street. Onsen was excellent, breakfast buffet also great. ##### Yeoung Shin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### CHI HUNG 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good experience The location is really good which is just beside the tram stop and in the centre of the shopping district. Free drinks are provided in a cozy public area. Breakfast is served with Japanese and Western-style food. ##### CHI HUNG Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Scott 15 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities Nice hotel. Great location ##### Scott Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### wa kit 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel and highly recommend Nice location , close to train and bus station . Convince for food and traveling . Highly recommend ##### wa kit Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### koichi 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great centralized location. Ultra clean hotel with great amenities and features. I would say the main issues were having only 3 elevators hardly met the demands of the people. There more than a few times where I waited over 3 minutes for an elevator and a few times I had to wait for the next elevator. Also they need a few more wash machine and dryer. I stood in line for the next washing machine for over 2 hours. Shin-shigai over all needs a makeover. It looks dirty, dark and unsafe, but the hotel itself is beautiful inside. ##### koichi Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### NORIKO 1 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable nice hotel The location is very good.The room was cozy and clean. The strong point is public bass. ##### NORIKO Stayed 1 night in Oct 2024 ### 8/10 Good #### NAOMI 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was comfortable and the staff was friendly. There were so many dishes (buffet style) for breakfast. I could enjoy the stay. ##### NAOMI Stayed 14 nights in Jul 2024 ### 10/10 Excellent #### Leung 22 Feb 2024 Liked: Cleanliness, amenities Good location and service ##### Leung Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### ChingChing 28 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is located in city center and a lot of restaurants surrounding. ##### ChingChing Stayed 1 night in Aug 2023 ### 10/10 Excellent #### anne marie 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room is tiny but well thought out and you don’t spend much time in the room anyways! The amazing breakfast buffet more than makes up for it! The breakfast had such a huge selection-even after 5 days, it was never boring. The only thing I would add is more fruit! ##### anne marie Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Caitlin 10 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Amentities were amazing. The onsen is really nice. The lobby area has a drink bar and manga reading area. Convenient for public transit and shopping ##### Caitlin Stayed 3 nights in Oct 2023 ### 8/10 Good #### Chang 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel. Excellent location. Nice hotel. The stay was very good. Room was comfortable though a bit small. Location of hotel was excellent! Credit to the hotel staff who helped me to find my personal pillow and sent it to my next hotel in Nagasaki. Thank you very much! ##### Chang Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Pauline 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable stay in this clean hotel that serves great Kumamoto-style buffet breakfast. However, the bathroom vanity (sink and mirror) is outside the toilet, facing the twin beds. No on-site parking but you can easily park at the underground carpark that’s just a traffic light away from the hotel at a reasonable rate. ##### Pauline Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### MinJung 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location (It was convenient as there are many restaurants nearby.) clean room, kind staffs,nice spa. Everything was good. 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