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Ark Hotel Kumamotojomae

3.0 star property
A peaceful garden retreat near Kumamoto Castle where travelers can enjoy modern comforts while exploring the rich artistic and historical treasures of the area

Choose dates to view prices

Ark Hotel Kumamotojomae is steps from Kumamoto Castle, offering a tranquil garden setting and buffet dining. Guests enjoy WiFi while exploring the nearby Contemporary Art Museum Kumamoto. The 24-hour front desk ensures smooth arrivals at any hour.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is £28
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Ark Hotel Kumamotojomae pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Ark Hotel Kumamotojomae?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Ark Hotel Kumamotojomae on 31 May 2026 start from £28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ark Hotel Kumamotojomae?

Self-parking is available for JPY 1200 per night.

What time is check-in at Ark Hotel Kumamotojomae?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Ark Hotel Kumamotojomae?

Checkout is at 10 AM.

Where is Ark Hotel Kumamotojomae located?

This family-friendly Kumamoto hotel is located in the historical district, within a 10-minute walk of Kumamoto Prefectural Traditional Crafts Centre, Kumamoto Castle and Kumamoto City Hall. Contemporary Art Museum Kumamoto and Kumamoto Station Tourist Information Center are also within 3 mi (5 km). Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

7.8

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 305 out of 1003 reviews
Rating 8 - Good. 434 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Ying Ru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short 10mins taxi ride from Kumamoto Train station, costs around 10USD for the taxi ride. Within walking distance to Kumamoto Castle, if walking is not your thing, you can take a taxi to the entrance of Josaien, which will lead you to the entrance of Kumamoto Castle as well. The taxi ride was around 5mins, and cost less than 6USD. It is also a short 10mins walk to Tsuruya Departmental Store, and plenty of cute shops in the nearby shopping arcade as well. Great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tai Hu Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

SUI FAN LOUISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A old styke hotel but clean & good location. Good view of Kumamoto Castle. Shopping street just a few minutes walking. Lot of restaurants nearby.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

wai ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice~

nice service~room with nice view
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

PUI K

Exceptional service and excellent service
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Michaelle

Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. Castle is right across the river, Soseki Natsume's old residence is just 5 minutes walk away. You can find nice local food services like Kumamoto ramen Komurasaki and others just around the corners. Free-drink free lounge with a great castle view is just something you want to experience at you hotel. Room, building, staffs, It's an A stay. Thank you!
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jingnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Liliane Corney

Liked: Cleanliness, staff & service, property conditions & facilities
Smart tv in the room for foreigners
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025
Verified

6/10 Okay

おさむ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

MIKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
まず次回の利用もなければ、人にもオススメできないホテルでした。理由は２つ。ホテル受付の対応、ほんと気分が悪くなる対応でした。もう少しホテルマンとしての勉強が必要だと強く思いました。その次に提携先の駐車場の対応も最悪でした。特にホテルに近い訳でもない上に、お得でもないので利用するメリットがなかったです。ほんとうに観光地のホテルとは思えないホテルでした。
Stayed 1 night in May 2026
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除も行き届いており、気持ちよく宿泊出来ました。朝食も美味しかったです。
Stayed 1 night in May 2026
Verified

4/10 Poor

Tomoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古くて、全体的に暗い
Stayed 1 night in May 2026
Verified

6/10 Okay

Shuji

朝食美味しかった
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

YUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
阿蘇に一泊遠征する際、持って行かない荷物をおいてもらえた。 とても親切だった。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Taketsugu

場所がいい
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, amenities
綺麗
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, amenities
Personnel accueillant Hotel bien placé avec vue magnifiquement sur le château Vue sublime depuis la chambre Chambre très confortable : lit, chaises, douche L'accès au launge est un bonus agréable egalement Hotel très propre
Stayed 4 nights in Jan 2026
Verified

8/10 Good

EMI

Liked: Amenities
お城を観ながらフリードリンク、 部屋からもライトアップされたお城が見え シャンプーバーは珍しいと思いました。 平日だったので安く泊まれて良かったです
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yoshimitsu

Liked: Cleanliness, staff & service, amenities
最上階フロアの無料スペースからの熊本城の眺めは、おそらく熊本No.1でしょう。　部屋も綺麗にリフォームしてあり、良いホテルでした。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Mika

Disliked: Cleanliness
狭い所に工夫して色々配置してるのは理解していますが、枕元の壁を挟んでトイレは音とかが気になりました 風呂の換気扇が埃だらけだったこと、風呂の電気を消すと換気扇も止まるのでつけっぱなしにしないと湿気がなくならないことも気になりました
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Seiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古い建物ですが綺麗でリラックスでいいました。熊本城の眺望がおすすめです。
Stayed 2 nights in Jan 2026