Title: Kikunan Onsen UBL Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kikunan Onsen UBL Hotel Hotel in Kumamoto with 2 restaurants and sauna ![Garden](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/59ef4592.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (JPY 1850 per person)](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/f470fc93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/d028019a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Double Room (Room 805) | View from room](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/1d52819d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Twin Room with Jacuzzi - Room 804 | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/63f18b0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled in Kita Ward, Kikunan Onsen UBL Hotel offers a serene retreat with an indoor mineral hot spring and soothing garden. Treat yourself to spa services, savor a meal at one of the two on-site restaurants, or unwind with dry cleaning/laundry services and free in-room WiFi. 8.6 Excellent ## Popular amenities - Spa - 24/7 front desk - Breakfast available - Parking included - Laundry - Housekeeping £108 4 Nov - 5 Nov ## Room options ### Check availability for these dates Tonight [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4789007&PinnedHotelID=4789007&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Twin Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/7aff12f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - Sleeps 2 - 2 Single Beds ![Japanese Western Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/ee2476f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - Mountain view - Sleeps 5 - 1 Single Futon OR 2 Single Beds ![Japanese Room in Annex | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/96786df0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room in Annex 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 322 sq ft - Sleeps 3 - 3 Single Futons ![Standard Double Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/88024643.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 280 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Deluxe Room (with Tatami Area) | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/8f728c4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (with Tatami Area) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 603 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Premium Room (with Tatami Area - Room 801) | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/cbdae40a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (with Tatami Area - Room 801) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 904 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Premium Twin Room (Room 802) | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/2ce840bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room (Room 802) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 904 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Premium Room (with Tatami Area - Room 803) | View from room](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/7e26eafd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (with Tatami Area - Room 803) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 764 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Premium Twin Room with Jacuzzi - Room 804 | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/e635c89f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room with Jacuzzi - Room 804 ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Private bathroom Hairdryer Shower/bath combination Toilet with electronic bidet - 764 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Premium Double Room (Room 805) | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/0321c04f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room (Room 805) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 764 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Premium Twin Room (Room 806) | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/a141b8f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room (Room 806) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 764 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Premium Quadruple Room (Room 807) | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4790000/4789100/4789007/186795e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room (Room 807) ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Deep-soaking bath Private bathroom Shower/bath combination Toilet with electronic bidet - 764 sq ft - Mountain view - Sleeps 4 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Kikunan-Onsen-UBL-Hotel.h4789007.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Kikunan-Onsen-UBL-Hotel.h4789007.Hotel-Information) ## About the area Kita Ward, a neighbourhood in Kumamoto, is home to Kikunan Onsen UBL Hotel. Kumamoto Castle and Memorial Museum of the Fifth High School are local landmarks, and some of the area's attractions include Kishapoppo and Shimotori Shopping Arcade. Kumamoto Zoo and Botanical Garden and Mifune Dinosaur Museum are also worth visiting. [Visit our Kumamoto travel guide](https://www.expedia.co.uk/Kumamoto.dx1858) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.85977%2C130.72850&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1-CI-uQ8bj_PNrK9jcTweMG6hcg=) Kita-ku Tsuruhada 3-10-1, Kumamoto, Kumamoto-ken, 861-5517 ### What's nearby - Kumamoto City Hall - 8 min drive - 5.2 miles - Kumamoto Castle - 8 min drive - 5.2 miles - Kumamoto-jo Hall - 8 min drive - 5.6 miles - Sakura Machi Kumamoto - 8 min drive - 5.6 miles - KKWing Stadium - 9 min drive - 5.5 miles ### Getting around - Koshi Kuroishi Station - 7 min drive - Suidocho Tram Stop - 7 min drive - Kumamoto (KMJ) - 47 min drive ### Restaurants - ‪朱華亭 - ‬17 min walk - ‪モスバーガー 熊本飛田バイパス店 - ‬8 min walk - ‪しゃぶ葉 - ‬9 min walk - ‪かけつ軒 - ‬2 min drive - ‪ナマステ - ‬15 min walk ## About this property ### Kikunan Onsen UBL Hotel Hotel near Kumamoto Castle Take advantage of an indoor mineral hot spring (onsen), a coffee shop/cafe and a garden at Kikunan Onsen UBL Hotel. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a sauna. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and a lift - A 24-hour front desk, a vending machine and luggage storage Room features All 86 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Bathrooms with deep-soaking baths and toilets with electronic bidets - Fridges, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/60000000/59290000/59288100/59288061/2e13d086.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KUMAMOTO Nishi Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,697 reviews £104 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=59288061&PinnedHotelID=59288061&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4270000/4266100/4266074/0133721f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Kumamoto Natural Hot Spring Chuo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews £57 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4266074&PinnedHotelID=4266074&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/82762860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Chuo Ward - 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Breakfast available 9.2 Wonderful 1,001 reviews £59 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=15515972&PinnedHotelID=15515972&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/880000/872500/872475/7d784dca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko Kumamoto Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 818 reviews £76 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=872475&PinnedHotelID=872475&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/37000000/36850000/36846900/36846810/59a2c8e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kumamoto Terrsa Chuo Ward - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 310 reviews £29 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=36846810&PinnedHotelID=36846810&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/49000000/48560000/48550600/48550543/2cc260bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tsukasa Royal Hotel Tamana - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 193 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=48550543&PinnedHotelID=48550543&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12300000/12291400/12291381/7344dfaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kumamoto Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,001 reviews £37 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=12291381&PinnedHotelID=12291381&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70980000/70974500/70974436/fde1750a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### fav KUMAMOTO Chuo Ward - Kitchen - Washer - Free WiFi - Restaurant 9.2 Wonderful 294 reviews £73 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=70974436&PinnedHotelID=70974436&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,850 for adults and JPY 1,050 for children - 2 restaurants - A coffee shop/cafe ### Things to do - Hot springs - Sauna ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Outdoors - Garden ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services - Yukata (Japanese robes) ### Accessibility - Lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 8 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 1850 for adults and from JPY 1050 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Kikunan Onsen UBL Kikunan Onsen UBL Hotel Kikunan Onsen UBL Hotel Kumamoto Kikunan Onsen UBL Kumamoto Kikunan UBL Hotel UBL Hotel Kikunan Onsen UBL Hotel Hotel Kikunan Onsen UBL Hotel Kumamoto Kikunan Onsen UBL Hotel Hotel Kumamoto ## Frequently asked questions ### Is Kikunan Onsen UBL Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Kikunan Onsen UBL Hotel? > As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at Kikunan Onsen UBL Hotel on 4 Nov 2025 start from £107.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kumamoto-Hotels-Kikunan-Onsen-UBL-Hotel.h4789007.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Kikunan Onsen UBL Hotel? > Self-parking is free at this property. ### What time is check-in at Kikunan Onsen UBL Hotel? > Check-in start time: 3 PM; check-in end time: 8 PM. Late check-in is available during limited hours. ### What time is check-out at Kikunan Onsen UBL Hotel? > Checkout is at 10 AM. ### Where is Kikunan Onsen UBL Hotel located? > Located in Kita Ward, this hotel is 2.5 mi (4 km) from Kishapoppo and 3 mi (4.8 km) from Musashizuka Park. Kumamoto Agricultural Park and Tatsuta Nature Park are also within 6 miles (10 km). Koshi Kuroishi Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kikunan Onsen UBL Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 40 8 - Good 41 6 - Okay 12 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### SUNOSUKE 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 熊本市内中心部から敢えて離れ、閑静でゆったりしたエリアにある、温泉源泉の格調あるホテル。家族はホテルにも、温泉にも、食事にも満足して、義母も大喜びです。 ##### SUNOSUKE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### calvin 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 溫泉非常大、齊全、服務一流 ##### calvin Stayed 1 night in Feb 2025 ### 8/10 Good #### タカシ 17 Jan 2025 隣の温泉施設が良かった ##### タカシ Stayed 1 night in Jan 2025 ### 6/10 Okay #### えつよ 4 Mar 2025 Liked: Staff & service, property conditions & facilities あがんなっせも行けてよかった ##### えつよ Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jenelle 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Onsen was great ##### Jenelle Stayed 3 nights in Nov 2024 ### 8/10 Good #### Verified traveller 5 Jun 2025 Liked: Cleanliness, staff & service, room comfort #### ゆったり過ごせる丁度いいホテル フロント、ホテルと広くてチェックイン、チェックアウト、エレベーターなど混むこともなく良かった。 部屋からの景色も良かった。ホテル自体は新しくはないけど、綺麗にされてるから快適に過ごせた。 大浴場の岩風呂もにゅるにゅるで肌がすべすべになった気がする！隣の施設のあがんなっせの無料券を頂いたのに行けなかったから、次回は利用したい。 朝食も美味しかった。時間帯によっては多いようだけど、私が行った8時は混むことなくゆっくり食べれた。夕食は外のお店で食べたけど歩いていける場所にはなかなかなく、ホテルの方に聞いたけどやはり少ないとのこと。ホテルの中のレストランも気になった。総合的に良いホテルだった。また、利用したい！ ##### Verified traveller Stayed 1 night in May 2025 ### 8/10 Good #### コウジ 20 Mar 2025 Liked: Cleanliness, staff & service 温泉が特に良かったです。 朝食も満足です。 湯沸かしポットの調子が良くなかった ##### コウジ Stayed 1 night in Mar 2025 ### 10/10 Excellent #### cynthia 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities I loved the room and facilities. This is in a remote area so nothing much in the area but I came for the onsens anyways. ##### cynthia Stayed 1 night in Oct 2024 ### 8/10 Good #### りんたろう 19 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities 建物自体は古かったですが清潔でした。一点同行者に年配者がいたので部屋のお風呂の段差がチャットぐらついていて心配でした ##### りんたろう Stayed 2 nights in Apr 2025 ### 8/10 Good #### Chikayo 18 Mar 2025 Liked: Amenities, property conditions & facilities 菊泉良かった ##### Chikayo Stayed 1 night in Mar 2025 ### 8/10 Good #### Verified traveller 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities また、利用します。 ##### Verified traveller ### 6/10 Okay #### ひとみ 14 Apr 2025 Liked: Cleanliness, property conditions & facilities 今回家族旅行で利用しました。 部屋は和洋で広くて子供たちが喜んでいました。今回急用で早朝すぐ帰らないといけない状況になり朝食付きにしていましたが食べずに帰えることになり残念でした。熊本の料理を楽しみにしていたので、、でもお風呂はとてもよくリラックスできました。初心者にはサウナは暑すぎてすぐ出ました。 スタッフの方を起こしてしまい申し訳なかったのですが早朝チェックアウトの手続きありがとうございました。 ##### ひとみ Stayed 1 night in Apr 2025 ### 6/10 Okay #### masahiro 9 May 2025 Liked: Amenities セントラルから離れていた。 ##### masahiro Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller 26 Feb 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Solo trip 房間內的整潔度一般，熱水壼沖洗時發現有污跡 ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### WING SUN 2 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Have a good quality of food. And then the facilities is quite good ##### WING SUN Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Carolyn 17 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing comfortable hotel The staff was extremely friendly and helpful. We chose the Japanese-western room which was spacious relaxing and offered the best of both. The delicious breakfast buffet and Japanese dinner were a treat. ##### Carolyn ### 8/10 Good #### Verified traveller 28 Dec 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### 可以一試，但沒有下次 早餐安排很差，早餐的地方很細，需要坐到餐廳外面進食；我們入住榻榻米房間，但沒有鋪床服務，需要自己安排；附近食肆選擇不多，要開車到很遠的地方才有餐廳；溫泉不錯，但是天花板滴水，有點騷擾 ##### Verified traveller Stayed 1 night in Dec 2023 ### 6/10 Okay #### YUJI 6 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort 部屋が古く壁も薄いので、隣室の音が煩わしい。清潔面では、テーブルに置いてある各種ファイルの間に女性の長い髪の毛が挟まっていたり、畳に毛髪が落ちていたりと必ずしもきれいとは言えない。また、朝食も安っぽく、客層もよくない。二度と宿泊したくない宿の一つ。 ##### YUJI Stayed 1 night in Jan 2025 ### 8/10 Good #### mikako 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 初めての熊本観光の旅で週末2連拍、夫婦でお世話になりました。私達は日中は外出しておりましたので、温泉には1日１回の入浴と朝晩の食事だけしか分かりませんがレストランの方は親切で清潔でした。お値段相当のメニューで見た目も味も普通です。大浴場は朝6時からで、これは残念でした。部屋風呂も温泉という事ですが、私は大浴場で朝風呂したかったです。隣の温泉施設に、チェックアウト後に行きましたが熊本の方は体を洗わずにいきなりザブーンと入浴するのが慣例なんでしょうか？こちらの大浴場も隣の温泉施設も私が見る限り全く洗わずに入って来る方しか見なかったです（関係ないですね、すみません）大衆温泉旅館と思えば問題なしですが、制服組は接客がダメでしたね。チェックアウトの若い男性は全くやる気なし。大浴場の補充に来た40代くらいの女性も気が利かないし、おもてなしの意味も分かっていない様子。サービス業って何でしょうね？ 他の温泉旅館が見当たらないので、多分来年も再訪すると思います。 ##### mikako Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Lam 18 Dec 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### 日本最差溫泉酒店 中伏了！設施殘舊，全無服務可言。訂住宿八樓高級樓層但入住手續完畢後只給予房匙，並沒有給予一般温泉酒店服務指引。 入住2晚包早晚餐， 食物水平差勁， 上菜速度極快。酒店十時退房， 提早要求11時退房並獲確認， 但退房時追加一小時房租。 幾經糾纏後獲括免！ ##### Lam Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### KAORU 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![左側２足が外出用､右側２足が室内用。 ありがたい](https://a.travel-assets.com/ugc/hotel-reviews/74feb6bd-85a2-475b-b9c7-797520e1693d-1751800651582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8686efa-dc95-4a3f-9573-301bb086ab70-1751800645668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35faafeb-ef24-4e5d-b628-dfe5f185cf09-1751800650771.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a76f5f4a-7469-4209-b8cf-4f3abe1674dc-1751800649609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KAORU Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Feb 2025 ### 8/10 Good #### だいご 6 Jan 2025 ##### だいご Stayed 1 night in Jan 2025 ### 10/10 Excellent #### カナエ 31 Dec 2024 ##### カナエ Stayed 1 night in Dec 2024 ### 8/10 Good #### MAYUMI 11 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### MAYUMI Stayed 1 night in Dec 2024 ## 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