Title: Grids Premium Hotel Kumamoto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grids Premium Hotel Kumamoto Travelers can explore historic Kumamoto Castle and Suizenji Gardens before returning to enjoy a satisfying meal at the hotel's welcoming restaurant ## Photo gallery for Grids Premium Hotel Kumamoto ![City view from property - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/270-a4aefa1f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast for a fee - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/7ac96079.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/w3195h2400x0y0-81b17bd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view from property - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/270-53d1c1a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/4c040329.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grids Premium Hotel Kumamoto is conveniently close to famous landmarks. Visitors appreciate practical amenities like an on-site restaurant with delicious meals, reliable in-room WiFi, and helpful services such as express check-in and luggage storage. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Semi Double Room, Non Smoking ![Semi Double Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/cb719979.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bidet Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Queen Double Room, Non Smoking ![Queen Double Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bc543291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room, Non Smoking 9.2 Wonderful 13 reviews ### Highlights Soundproofed Air conditioning Mini-fridge LCD TV Premium bedding Bidet Hairdryer Bathrobes - Sleeps 2 - 1 Queen Bed ### View all photos for Compact Twin Room, Non Smoking ![Compact Twin Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/d93565c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bidet Hairdryer - Sleeps 2 - 2 Large Single Beds ### View all photos for Medium Twin Room, Non Smoking ![Medium Twin Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e7a632c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Twin Room, Non Smoking 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bidet Hairdryer - Sleeps 2 - 2 Large Single Beds ### View all photos for Family Triple Room, 3 Bedrooms, Non Smoking ![Family Triple Room, 3 Bedrooms, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ec5f2674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, 3 Bedrooms, Non Smoking 8.6 Excellent 7 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bidet Hairdryer - Sleeps 3 - 2 Large Single Beds and 1 Single Sofa Bed ### View all photos for Corner Twin Room, Non Smoking ![Corner Twin Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e7bcd48b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Day bed Premium bedding Bidet - Sleeps 3 - 2 Large Single Beds ### View all photos for Double Room ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e3f301a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ( Non Smoking ) - Sleeps 2 ### View all photos for Queen Double Room ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/6936bb4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room ( Non Smoking ) - Sleeps 2 ### View all photos for Compact Twin ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e5441a47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin ( Non Smoking ) - Sleeps 2 ### View all photos for Medium Twin ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bdf80650.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Twin ( Non Smoking ) - Sleeps 2 ### View all photos for Triple Room ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ff143df6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ( Non Smoking ) - Sleeps 3 ### View all photos for Corner Twin ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/dc43e3e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin ( Non Smoking ) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Grids-Premium-Hotel-Kumamoto.h100314584.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Grids-Premium-Hotel-Kumamoto.h100314584.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79771%2C130.70560&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E7g2SwIkURSVU8WR27KYX7qGtf8=) 1-7 Koyaimamachi Chuo Ward, Kumamoto, Kumamoto, 860-0012 #### What's nearby - Sunroad Shinshigai Shopping Street \- 1 min walk \- 0.1 miles - Sakura Machi Kumamoto \- 4 min walk \- 0.3 miles - Kumamoto-jo Hall \- 6 min walk \- 0.3 miles - Kumamoto City Hall \- 8 min walk \- 0.5 miles - Kumamoto Castle \- 12 min walk \- 0.7 miles #### Getting around - Suidocho Tram Stop - 13 min walk - Fujisakigumae station - 19 min walk - Kumamoto (KMJ) - 44 min drive #### Restaurants - ‪blé blé - ‬2 min walk - ‪天草の魚と馬刺しの店 魚粋 - ‬3 min walk - ‪corvus - ‬2 min walk - ‪熱帯魚 - ‬3 min walk - ‪Cona熊本 - ‬3 min walk ## About this property ### Grids Premium Hotel Kumamoto Hotel near Sakura Machi Kumamoto Located close to Kumamoto Castle and Fujisaki Hachimangu, Grids Premium Hotel Kumamoto provides laundry facilities and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-in - Luggage storage, a 24-hour front desk and a vending machine Room features All 197 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - 42-inch LCD TVs with digital channels - LED light bulbs, mini fridges and heating ## Similar properties ![Breakfast served](https://images.trvl-media.com/lodging/10000000/9310000/9308100/9308100/607cdae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Kumamoto Riverside Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.0 Very good 764 reviews £26 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=9308100&PinnedHotelID=9308100&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83660000/83654800/83654725/f87337f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOTETSU GRAND FRESA KUMAMOTO Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,310 reviews £34 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=83654725&PinnedHotelID=83654725&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12300000/12291400/12291381/8eba338e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kumamoto Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 1,000 reviews £36 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=12291381&PinnedHotelID=12291381&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/9c72bd72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Kumamoto by VESSEL HOTELS Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 556 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16750000/16744000/16743913/3449a638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Kumamoto Shinshigai Chuo Ward - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.0 Wonderful 492 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=16743913&PinnedHotelID=16743913&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/229effd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Chuo Ward - Spa - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 1,009 reviews £63 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/78000000/77830000/77828200/77828115/d0bbcd72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO HOTEL Premier Kumamoto Chuo Ward - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 590 reviews £51 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=77828115&PinnedHotelID=77828115&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/50000/46000/45917/28de09f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kumamoto Hotel Castle Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 961 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=45917&PinnedHotelID=45917&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16400/16353/af202beb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza ANA Kumamoto New Sky by IHG Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 996 reviews £47 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16353&PinnedHotelID=16353&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves dinner, brunch and happy hour](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892503/a722bfdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONE STATION HOTEL KUMAMOTO Nishi Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=3892503&PinnedHotelID=3892503&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Covered parking on site (JPY 2,000 per night; includes in/out privileges) - Limited on-site self parking - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 to 1,980 for adults and JPY 1,100 to 1,100 for children - A restaurant ### Family friendly - Laundry facilities - Mini-fridge - Soundproofed rooms - Stroller ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Shared microwave - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Spa - In-room massages ### Accessibility - No lift ### More - At least 80% lighting from LEDs - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch LCD TV with digital channels ### Food and drink - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk chair - Heating (climate-controlled) - Iron/ironing board on request - LED lighting - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 1980 to 1980 for adults and JPY 1100 to 1100 for children - Covered self-parking fee: JPY 2000 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses a grey water recycling system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as Grids Kumamoto Kumamoto Grids Premium Hotel Kumamoto Hotel Grids Premium Hotel Kumamoto Kumamoto Grids Premium Hotel Kumamoto Hotel Kumamoto ## Frequently asked questions ### Is Grids Premium Hotel Kumamoto pet-friendly? ### How much is parking at Grids Premium Hotel Kumamoto? ### What time is check-in at Grids Premium Hotel Kumamoto? ### What time is check-out at Grids Premium Hotel Kumamoto? ### Where is Grids Premium Hotel Kumamoto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grids Premium Hotel Kumamoto Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 97 8 - Good 73 6 - Okay 26 4 - Poor 8 2 - Terrible 2 ## Reviews ### 6/10 Okay #### Rosalind San San 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is in a good location near to the shopping district however the room assigned to us and our child was very cramped with hardly any walking space and we are unable to open up our luggage. And there are wardrobe to hand our jackets, only 4 wall hangers. The shower room is also tiny and no space to hang up the toilets. Not suitable for families. ##### Rosalind San San Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Eded 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. ##### Eded Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Yeoung Shin 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, nice staffs, clean room. ##### Yeoung Shin Stayed 2 nights in Jan 2025 ### 8/10 Good #### Angela 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located and a short walk from the station and main sightseeing attractions (including Matsumoto Castle). Modern hotel with friendly staff. ##### Angela Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Stephane 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience ##### Stephane Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Fong 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, delicious breakfast ##### Fong Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Gareth 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent room size and walking distance to lots of eateries and shopping. ##### Gareth Stayed 2 nights in Feb 2025 ### 8/10 Good #### Wing Hoi Hayman 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location with sightseeing spots around! Very good deal! ##### Wing Hoi Hayman Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### David 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### David Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Katherine 17 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic. ##### Katherine Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jordan 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good. ##### Jordan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Christopher 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is great ##### Christopher Stayed 1 night in Jan 2025 ### 10/10 Excellent #### David 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Above and beyond The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ms. Kim deserves a raise at Grid Hotel! Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim! ##### Verified traveller Stayed 1 night in Jun 2025 ### 6/10 Okay #### Bryan 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement. ##### Bryan Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Jesse 5 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Just a few fixes. Hotel is just a good place to shower and rest. It is located in a good area. If you have a car, you will have to pay an extra 2000 yen a day for parking. Their coffee set up is from 3pm-midnight, which is kind of odd times. ##### Jesse Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Michael 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room size is bigger than Japan average, there is a public bath at 3F and some rest area surrounding by trees, so relax ##### Michael Stayed 1 night in Aug 2024 ### 10/10 Excellent #### hideki 5 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### hideki Stayed 2 nights in Feb 2025 ### 8/10 Good #### Darien 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recieved new towels everyday which was unexpected. Otherwise, excellent. ##### Darien Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Ho 2 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A cute polite female front desk staff provide positive attitude to us when asking for car park in-house service. Appreciate the positive attitude and smile to guest. ##### Ho Stayed 1 night in May 2024 ### 6/10 Okay #### Arthur 9 Sept 2024 Liked: Cleanliness, staff & service The interior of the bedroom is very dark. I am not sure if the effect they are trying for. The room was small an awkward. Great breakfast. ##### Arthur Stayed 1 night in Sep 2024 ### 6/10 Okay #### Yokotsuka 1 Jan 2025 Liked: Cleanliness There is no large hot spring bath. My kid was just seeing cats behind the building and staff was unfriendly to alert us this area is staff only. Come on just seeing cats there ! ##### Yokotsuka Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Hoi Man 11 Aug 2024 Disliked: Cleanliness, amenities \-water dripping from air con and sink -no water provided -suppose to have formal cleaning on the 2nd night, the hotel didn't provide ##### Hoi Man Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Verified traveller 18 Apr 2024 Disliked: Cleanliness, staff & service #### Disappointed about the some of the staff The management wasn't friendly, i told the miss manager the light in the room wasn't working properly ,she said we will check it out. I think she should offer proper conform to the customers. Also i was asking if i could leaves the car , until 12 . I could walk visit around come get back car . She wouldn't not backed off the policy. If you want a customer come back to your hotel train your staff be friendly able adjusted for small request. ##### Verified traveller Stayed 1 night in Apr 2024 ### 8/10 Good #### ともみ 12 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities 朝食がすごくよかったです。 ##### ともみ Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Ma'In Hot Springs](https://www.expedia.co.uk/MaIn-Hotels-MaIn-Hot-Springs.h524919.Hotel-Information) > > [La Conca Azzurra](https://www.expedia.co.uk/Conca-Dei-Marini-Hotels-La-Conca-Azzurra.h1461695.Hotel-Information) > > [Hotels in Andover](https://www.expedia.co.uk/Andover-Hotels.d6038.Travel-Guide-Hotels) > > [Hotels near Suffolk Coast and Heaths](https://www.expedia.co.uk/Suffolk-Coast-And-Heaths-Hotels.0-l553248635997949935-0.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in Harrogate](https://www.expedia.co.uk/Harrogate-Hotels-Hotels-With-Hot-Tubs.0-0-d7733-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in Outwell](https://www.expedia.co.uk/Outwell-Hotels.d3000420137.Travel-Guide-Hotels) > > [Hotels near Ashford Designer Outlet](https://www.expedia.co.uk/Ashford-Designer-Outlet-Hotels.0-l6279822-0.Travel-Guide-Filter-Hotels) > > [Dionysos Hotel & Suites](https://www.expedia.co.uk/Kassandra-Hotels-Hotel-Dionysos.h16424550.Hotel-Information) > > [Splendid Etoile Hotel](https://www.expedia.co.uk/Paris-Hotels-Splendid-Etoile-Hotel.h18954.Hotel-Information) > > [TheHoxtonHotels Hotels in Shepherd's Bush](https://www.expedia.co.uk/Shepherds-Bush-London-Hotels-The-Hoxton-Hotels.0-n6144899-0--bTheHoxtonHotels.Travel-Guide-Filter-Hotels) > > [South Point Antigua](https://www.expedia.co.uk/English-Harbour-Hotels-South-Point-Antigua.h8439545.Hotel-Information) > > [The St. Regis Saadiyat Island Resort, Abu Dhabi](https://www.expedia.co.uk/Abu-Dhabi-Hotels-The-St-Regis-Saadiyat-Island-Resort.h4583503.Hotel-Information) > > [Hotels in Varenna](https://www.expedia.co.uk/Varenna-Hotels.d601350.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Dahab](https://www.expedia.co.uk/Dahab-Hotels-All-Inclusive-Hotel.0-0-d11942-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Bora Bora Ibiza Malta Resort - Music Hotel - Adults Only 18 plus](https://www.expedia.co.uk/St-Pauls-Bay-Hotels-Bora-Bora-Ibiza-Malta-Resort.h58133541.Hotel-Information) > > [Skiathos Palace Hotel](https://www.expedia.co.uk/Skiathos-Hotels-Skiathos-Palace-Hotel.h889832.Hotel-Information) ### Flights > [Flights from Oban (OBN) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/obn/edi/oban-to-edinburgh) > > [Flights from Luton (LTN) to Corfu (CFU)](https://www.expedia.co.uk/lp/flights/ltn/cfu/london-to-corfu) > > [Flights from Crumlin (BFS) to Braade (CFN)](https://www.expedia.co.uk/lp/flights/bfs/cfn/belfast-to-donegal) > > [Flights from flesland airport](https://www.expedia.co.uk/lp/airports/bgo/flights-from-flesland-airport) ### Cars > [Budget Destinations In Mauritius](https://www.expedia.co.uk/Budget-Destinations-In-Mauritius.d115-c39.Car-Rental-Destination-Suppliers) ### Packages > [Hong Kong Island Holidays](https://www.expedia.co.uk/Hong-Kong-Island.d184245.Holidays-City-Breaks) > > [Loch Lomond Shores](https://www.expedia.co.uk/Loch-Lomond-Shores-Alexandria.d6088391.Attraction) ---