Title: CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # CANDEO HOTELS KUMAMOTO SHINSHIGAI Travelers find attentive service and relaxation options at this Chuo Ward retreat near Kumamoto Castle, complete with a serene public bath and practical amenities ## Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI ![Property entrance - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/229effd2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9db1f08f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (JPY 2530 per person) - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/b55b2ba5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/534c510d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - CANDEO HOTELS KUMAMOTO SHINSHIGAI (Kumamoto)](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/a8631bcc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a peaceful stay in central Chuo Ward. Guests can relax in the indoor public bath or use dry cleaning/laundry services. The 24-hour front desk, free in-room WiFi, and luggage storage complement the helpful staff and prime location. ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk £64 26 Feb - 27 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### View all photos for Business Double Room Single Use, Non Smoking ![Business Double Room Single Use, Non Smoking | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/26e2730c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room Single Use, Non Smoking 9.0 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 194 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Double Room, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/cf73de18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 194 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for King Room Single Use, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/e9422f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room Single Use, Non Smoking 9.2 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 226 sq ft - Sleeps 1 - 1 King Bed ### View all photos for King Room, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/e9422f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room, Non Smoking 9.2 Wonderful 17 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 226 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Twin Room, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/84ceb3ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 237 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Twin Room with Sofa Bed, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/84ceb3ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Sofa Bed, Non Smoking 8.4 Very good 6 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Sofa bed Blackout curtains Detached private bathroom Shower/bath combination Hairdryer - 237 sq ft - Sleeps 5 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Deluxe Triple Room, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/815718b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking 9.4 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 323 sq ft - Sleeps 5 - 3 Single Beds ### View all photos for Superior Corner Twin, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/61b9d364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Corner Twin, Non Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 4 - 2 Single Beds ### View all photos for Deluxe Corner Twin, Non Smoking ![Deluxe Corner Twin, Non Smoking | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/270f79df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Corner Twin, Non Smoking 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 4 - 2 Single Beds ### View all photos for Deluxe Quadruple, Non Smoking ![Deluxe Quadruple, Non Smoking | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/32f3ecdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple, Non Smoking 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 8 - 4 Single Beds ### View all photos for Deluxe Corner Quadruple, Non Smoking ![Deluxe Corner Quadruple, Non Smoking | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/188b72e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Corner Quadruple, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 8 - 4 Single Beds ### View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/61b9d364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Corner Twin (For 3 People Use) Non-Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 5 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Deluxe Twin (For 3 People Use) Non-Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9db31499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin (For 3 People Use) Non-Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 5 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Double Room Single Use ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/cf73de18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 194 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/815718b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room with Sofa Bed, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 323 sq ft - Sleeps 7 - 3 Single Beds and 1 Single Sofa Bed ### View all photos for Deluxe Twin Room, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9db31499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 301 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Private Spa Suite ![Private Spa Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/495a0999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Private Spa Suite ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Detached private bathroom Shower/bath combination Hairdryer - 495 sq ft - 1 bedroom - Sleeps 8 - 4 Single Beds ### View all photos for Corner Twin Room, Non Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9ac410c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 237 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Corner Twin Room, Non Smoking, (For 3 People Use) ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9ac410c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking, (For 3 People Use) ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - Sleeps 5 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Hollywood Twin Room Non-Smoking ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/c59c2615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room Non-Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Detached private bathroom Shower/bath combination Hairdryer Bidet - 226 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-CANDEO-HOTELS-KUMAMOTO-SHINSHIGAI.h82883498.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-CANDEO-HOTELS-KUMAMOTO-SHINSHIGAI.h82883498.Hotel-Information) ## About the area Chuo Ward, a neighbourhood in Kumamoto with good shopping, is home to CANDEO HOTELS KUMAMOTO SHINSHIGAI. Kumamoto Castle and Sakura-no-baba Josaien are local landmarks, and the area's natural beauty can be seen at Takaseurakawamizugiwa Ryokuchi Park and Kitaoka Nature Park. Looking to enjoy an event or a game while in town? See what's happening at Kumamoto Suizenji Stadium or Aqua Dome Kumamoto. [Visit our Kumamoto travel guide](https://www.expedia.co.uk/Kumamoto.dx1858) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79850%2C130.70619&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8nGx19xPBpalGua6zupNWVUAlRo=) 8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803 ### What's nearby - ![Kumamoto_ShinshigaiShotengai_553248621562271767_08](https://images.trvl-media.com/place/553248621562271767/e3ccc749-dc7a-494b-8eb0-b3426ddf2a4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunroad Shinshigai Shopping Street 1 min walk \- 0.1 miles - ![Kumamoto_KumamotoCityHall_553248621532762754_04](https://images.trvl-media.com/place/553248621532762754/40e76bea-3196-46cc-9986-5bfaa56fab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumamoto City Hall 7 min walk \- 0.4 miles - ![On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.](https://images.trvl-media.com/place/1858/0b115231-8cf6-4118-8352-311ba54e75ce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumamoto Castle 11 min walk \- 0.6 miles - Sakura Machi Kumamoto 3 min walk \- 0.2 miles - Kumamoto-jo Hall 4 min walk \- 0.3 miles ### Getting around - Suidocho Tram Stop 11 min walk - Fujisakigumae station 18 min walk - Kumamoto (KMJ) 45 min drive ### Restaurants - blé blé 1 min walk - らーめん おっぺしゃん 熊本本店 1 min walk - 立ち呑み タマヤ 1 min walk - うどん居酒屋 ふく泉 新市街地店 2 min walk - 味ひときれ 2 min walk ## About this property ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel near Kumamoto Castle CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities, such as an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), a 24-hour front desk and luggage storage - Smoke-free property, a vending machine and a lift - Guest reviews speak highly of the helpful staff and location Room features All 380 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - 50-inch flat-screen TVs with satellite channels - Heating and housekeeping ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/60000000/59290000/59288100/59288061/20f39342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KUMAMOTO Nishi Ward - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 1,863 reviews £70 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=59288061&PinnedHotelID=59288061&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4270000/4266100/4266074/d2e098a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Kumamoto Natural Hot Spring Chuo Ward - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,006 reviews £59 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4266074&PinnedHotelID=4266074&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/9c72bd72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Kumamoto by VESSEL HOTELS Chuo Ward - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 251 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=76860287&PinnedHotelID=76860287&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114750000/114745000/114744993/d64a5ff2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Natural Hot Spring Higo no Yu Onyado Nono Kumamoto Chuo Ward - Spa - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 24 reviews £62 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=114744993&PinnedHotelID=114744993&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/91000000/90800000/90796200/90796123/71807510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OMO5 Kumamoto by Hoshino Resorts Chuo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 244 reviews £76 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=90796123&PinnedHotelID=90796123&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=82883498,59288061,4266074,40098470,83654725) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Offsite parking available (JPY 1,300 per night) - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person ### Things to do - Full-service spa ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping on request ### Full-service spa - Public indoor bath (no minerals) - Public outdoor bath (no minerals) - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet (64 centimetre high) - Lift (100 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk (99 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Detached private bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 2530 per person - Nearby parking fee: JPY 1300 per night (1640 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto ## Frequently asked questions ### Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly? ### How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI? ### How much is parking at CANDEO HOTELS KUMAMOTO SHINSHIGAI? ### What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI? ### What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI? ### Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 708 8 - Good 220 6 - Okay 54 4 - Poor 18 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### CARMEN 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms great location ##### CARMEN ### 8/10 Good #### Tyler 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a nice sized room. ##### Tyler Stayed 4 nights in Jan 2026 ### 8/10 Good #### Vi ping 12 Jan 2026 Liked: Amenities, property conditions & facilities Well equipped room, easy access to everywhere. Convient carpark next to the hotel. Front desk staff is very friendly and informative. ##### Vi ping Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Wing Yin 21 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with onsite parking just 1300 yen overnight, even if that’s full there are public parking lots nearby. Hot bath on top floor definitely best thing not to be missed. ##### Wing Yin Stayed 2 nights in Dec 2025 ### 8/10 Good #### Souzana Sabeva 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Corner room was spacious. Rooftop bath and sauna were good. Breakfast was delicious. This hotel is a good value for money. ##### Souzana Sabeva Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Chris 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful at check in, rooms are large comfortable and clean, the spa was excellent, and hotel is very conveniently placed ##### Chris Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Raymond Gianco 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very easy to access and close to the shopping district with food and entertainment. Great hotel! ##### Raymond Gianco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nishi 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely clean rooms, Good size, relaxing spa , great location and friendly spa. Can’t fault. Great value for money. ##### Nishi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lorraine 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff who are multilingual at reception, spacious and clean rooms. Breakfast was good with view to Kumamoto castle, only drawback were the change of attitude from duty staff when breakfast closure starts from 9:30 to 10am, they will keep reminding you as an act to rush you out as they are closed at 10am for cleaning. Best onsen by far especially the outdoor ones, be good to provide facial wash pack in guest rooms if possible. ##### Lorraine Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Stella 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and comfortable. Location was good, walking distance to shopping area, mall abd train station. ##### Stella Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ashlee 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Great services. We really enjoyed the sky spa. Parking down the road. ##### Ashlee Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Helen 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Helen ### 10/10 Excellent #### Chien Chih 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortabel room . Staffs are kindly and nice ##### Chien Chih Stayed 1 night in Oct 2025 ### 8/10 Good #### SHULI 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very convenient location. ##### SHULI Stayed 5 nights in Apr 2025 ### 8/10 Good #### Verified traveller 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel stay Rooms are clean, updated ,and comfortable easy to access, it is in city , surrounding many shops ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### youngil 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortabl and good blacfast ##### youngil Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Ching ting 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean room and friendly front desk service ##### Ching ting Stayed 1 night in Mar 2025 ### 10/10 Excellent #### THOMAS 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful modern interior design and view from the sky spa. Breakfast was good. ##### THOMAS Stayed 1 night in May 2025 ### 10/10 Excellent #### BOJU 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Cost Performance value is excellent. especially the breakfast is full of variety. ##### BOJU Stayed 1 night in May 2025 ### 10/10 Excellent #### MING FAI 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful! ##### MING FAI Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Man-chen 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have great experience staying in this Hotel. The room is spacious and well designed for 4 people. Enjoyed the roof top Spa , the breakfast bar also serves quality food 💕with great views. We loved the location to the shopping dinning and to Castles as well. Highly recommend to who want to find a place to stay in Kumamoto. ##### Man-chen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Winnie Yeung 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, new and clean facilities. Good value for money. ##### Winnie Yeung Stayed 2 nights in Jan 2025 ### 8/10 Good #### Christine 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day. ##### Christine Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sharon 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible ##### Sharon Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Deborah 25 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Great hotel! Loved the spa! Spacious and in a good, easy location. 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