Ratings based on 2,345 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great hotel

Posted 15-Jul-2016
Pros: Clean
Very convenience location, buggy service to KLCC, very friendly staff , great check in and check out experience. Highly recommended!!
5out of 5
by A verified traveller from Moscow

Excellent location!

Posted 13-Jul-2016
Hotel is very well located, near Petronas Tower. The room was moderne and beautiful with comfortable bed!
5out of 5
by A verified traveller from Seattle, USA

Best hotel I've ever stayed at!

Posted 07-Jul-2016
Stayed in a tower view King room on the 24th floor, absolutely stunning view! Great location, walk through convention center to Suria KLCC mall, or covered-AC walkway to Paviilion, both awesome malls. Tons of people out at night taking pictures of the towers and the amazing fountain show. The park is very safe. Petronas Towers = most amazing magnificent beautiful awe inspiring building I've ever seen! The hotel room is spacious, modern, clean and beautiful. AC didn't work at first they sent someone up to fix it right away and worked great after, nice and quiet. Everyone we met at the hotel was curteous, professional and welcoming. The Skybar pool is heated to the perfect temperature and has an amazing view of the towers while you swim. So glad we picked this hotel instead of others like Grand Hyatt(off the KLCC park), Mandarin Oriental(not worth the extra money) or JW Marriott(in a very busy area, view can't possibly be as good). The location is absolutely perfect, I also like the security check at entrance, makes me feel safer. Pavillion is the best mall I have ever shopped at, along with the Sunway Pyramid mall. Suria mall is a close 3rd. I highly recommend this hotel to any foreign especially western tourists who visit KL, you will feel very comfortable and safe here. The area from Traders to the twin towers to Pavillion is awesome, nice, clean, safe and very modern yet still full of local charm. I will definitely stay at this hotel again if I ever visit KL
5out of 5
by A verified traveller

Posted 25-Jun-2016
Pros: The location
Location: Easy walking distance to excellent shops, the Petronus towers and the underground trains.
Great location. Traders Club rooms worth the added cost
4out of 5
by A verified traveller from Riyadh

Fantastic Hotel

Posted 17-Jun-2016
Pros: Room Service, Restaurant and room hygiene.
Cons: the shuffle service to Suria Mall
Location: Suria Mall is great, Pavilion Mall is fantastic and you can go there on foot no need for taxi.
It was very comfortable. the room was clean and the room service staff are amazing people.
4out of 5
by A verified traveller from 東京


Posted 07-Jun-2016
4out of 5
by A verified traveller

Good view , Good location

Posted 05-Jun-2016
Pros: Twin tower view and sky bar
If want to go to sky bar inweek end,it is necessary to book.
5out of 5
by A verified traveller

Posted 30-May-2016
5out of 5
by A verified traveller

Fint hotell midt i byen

Posted 22-May-2016
Fint hotell midt i byen. God service og fantastisk utsikt
5out of 5
by A verified traveller

Posted 19-May-2016
Great hotel definitely recommended. Close to petronas tower and mall, nice restaurants and spacious. Great location and service.