The Regency Hotel Kuala Lumpur

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of The Regency Hotel Kuala Lumpur

The Regency Hotel Kuala Lumpur

3.5 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
No 3 Jalan Raja Alang, Kuala Lumpur, 50300

Explore the area

  • Popular LocationChow Kit Night Market6 min walk
  • Popular LocationSunway Putra Mall15 min walk
  • Popular LocationPutra World Trade Centre16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Choose dates to view prices

About this area

Kuala Lumpur

In the city centre, The Regency Hotel Kuala Lumpur is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Petaling Street and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

What's nearby

  • Chow Kit Night Market - 6 min walk
  • Sunway Putra Mall - 15 min walk
  • Putra World Trade Centre - 16 min walk
  • Kuala Lumpur Tower - 3 min drive
  • National Art Gallery - 4 min drive

Getting around

  • Chow Kit Station - 7 min walk
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Restoran Kin Kin - 4 min walk
  • Kudu bin Abdul Nasi Kandar - 6 min walk
  • Royal Darbar - 6 min walk
  • Tian Yake Ban Mian - 6 min walk
  • Ah Heng Food Corner - 6 min walk

About this property

The Regency Hotel Kuala Lumpur

3.5-star Kuala Lumpur hotel in Kuala Lumpur City Centre, near Petronas Twin Towers
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a business centre and conference space. All 311 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Guests will also find minibars, room service and coffee makers.
The Regency Hotel Kuala Lumpur offers 311 forms of air-conditioned accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MYR 30 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Self-parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 80.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Regency Kuala Lumpur
Kuala Lumpur Regency Hotel
Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Kuala Lumpur Hotel
The Regency Kuala Lumpur
The Regency Hotel Kuala Lumpur Hotel
The Regency Hotel Kuala Lumpur Kuala Lumpur
The Regency Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 23 out of 198 reviews
5 - Excellent 12%
Rating 4 - Good. 59 out of 198 reviews
4 - Good 30%
Rating 3 - Okay. 50 out of 198 reviews
3 - Okay 25%
Rating 2 - Poor. 27 out of 198 reviews
2 - Poor 14%
Rating 1 - Terrible. 39 out of 198 reviews
1 - Terrible 20%

3.1/5

Cleanliness

3.2/5

Staff & service

2.5/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020

3/5 Okay

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It has spacious lobby and rooms, however, unfortunately the furniture is old. The lacking cleanliness, bed linen was not replaced, the bathroom was not cleaned properly, the carpet was not vacuumed.
Stayed 8 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020