Title: Mana-Mana Suites at Scarletz KLCC Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=88666977&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mana-Mana Suites at Scarletz KLCC Travelers discover the pulse of Malaysia's vibrant city life just steps from the iconic Petronas Twin Towers, with arcade games and an indoor pool for downtime ## Photo gallery for Mana-Mana Suites at Scarletz KLCC ![Outdoor pool - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/62e210c1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/c7bd35af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/22439b3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/2abeaa2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ruby Queen Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/2cae9018.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mana-Mana Suites at Scarletz KLCC, near Suria KLCC Shopping Centre, offers convenience with an on-site grocery store and mall. Guests enjoy the indoor pool, arcade games, in-room WiFi, and multilingual staff who enhance the stay experience. ## Reviews 7.2 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym - Business services - Kitchen £37 includes taxes & fees 15 Jan - 16 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Garnet One Bedroom Apartment ![Garnet One Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/0eca9f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garnet One Bedroom Apartment ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 450 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Coral Family Studio ![Coral Family Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/da6cf1b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coral Family Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 450 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Ruby Queen Studio ![Ruby Queen Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/d35d5a98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruby Queen Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 225 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for City Studio Suite ![City Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/w1920h1574x0y0-0f598cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Studio Suite ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 452 sq ft - City view - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Design Studio ![Design Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/w1920h1562x0y0-e7c52188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 226 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13190000/13183400/13183369/ae87ec70_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Kuala Lumpur Journal Bukit Bintang - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,004 reviews £68 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Kuala-Lumpur-Journal.h13183369.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=eeefb638-6f8b-474e-a88c-534851471384&top_cur=GBP) Ad ![Standard Triple Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/123000000/122310000/122300300/122300245/3ed84c29.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swing & Pillows at Chinatown Golden Triangle - Free Wi-Fi - Housekeeping £28 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Swing-Pillows-At-Chinatown.h122300245.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=eeefb638-6f8b-474e-a88c-534851471384&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/a3c1d2a4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Petaling Jaya Petaling Jaya - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,006 reviews £64 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Petaling-Jaya.h15036.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=eeefb638-6f8b-474e-a88c-534851471384&top_cur=GBP) Ad ![Family Double Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/120000000/119050000/119042300/119042295/f0c07751.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seeds Hotel Premier One City Subang Subang Jaya - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.16223%2C101.71327&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8DiWCESfVUiXpNzpjZjco7nsYyk=) Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450 #### What's nearby - Petronas Twin Towers \- 7 min walk \- 0.4 miles - KLCC Park \- 9 min walk \- 0.5 miles - Suria KLCC Shopping Centre \- 9 min walk \- 0.5 miles - Kuala Lumpur Convention Centre \- 10 min walk \- 0.6 miles - Pavilion Kuala Lumpur \- 3 min drive \- 1.2 miles #### Getting around - Kuala Lumpur Masjid Jamek Station - 3 min drive - KLCC Station - 9 min walk - Kuala Lumpur International Airport (KUL) - 47 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Merchants - ‬2 min walk - ‪Banyan Cafe & Bar - ‬2 min walk - ‪Star Cafe At Star Residence - ‬7 min walk - ‪Orchid Restaurant - ‬1 min walk ## About this property ### Mana-Mana Suites at Scarletz KLCC Family-friendly hotel near Petronas Twin Towers A short walk from Suria KLCC Shopping Centre and KLCC Park, Mana-Mana Suites at Scarletz KLCC provides a corner/local shop, a rooftop terrace and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room. Other perks include: - An outdoor pool and a children's pool - Concierge services, smoke-free property and a lift - A billiards/pool table, multilingual staff and a water dispenser - 1 meeting room and outdoor furniture Room features All 180 individually furnished rooms include comforts, such as premium bedding and furnished lanais, as well as perks, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds - Showers, bidets and free toiletries - 41-inch Smart TVs with satellite channels - Wardrobes/cupboards, separate dining areas and eco-friendly cleaning products ## Similar properties ![Deluxe Studio Suite, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112080000/112077400/112077301/69cacc37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkview Serviced Apartment Kuala Lumpur City Centre - Pool - Washing machine - Parking included - Free Wi-Fi 7.4 Good 3 reviews £60 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=112077301&PinnedHotelID=112077301&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/120000000/119210000/119201600/119201580/f4c883c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scarletz Suites KLCC by Azure Heaven Kuala Lumpur City Centre - 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22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=99378401&PinnedHotelID=99378401&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/123000000/122940000/122938100/122938057/aa78e022.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Suites Homestay KLCC Area Kuala Lumpur City Centre - Free Wi-Fi - Microwave - Kitchen - Living/dining area 4.0 2 reviews £46 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=122938057&PinnedHotelID=122938057&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Apartment, 3 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/23000000/22470000/22462300/22462201/ce976fe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Suites KLCC LX Stay Kuala Lumpur City Centre - Parking included - Free Wi-Fi - Air-conditioning - Microwave 9.2 Wonderful 344 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=22462201&PinnedHotelID=22462201&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request ### Food and drink - Couples/private dining ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Designer stores - Gym - Outdoor pool - Shopping centre ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's pool - Children's toys - Grocery/convenience store - In-room kitchenette - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Outdoor pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - Grocery/convenience store - Limited-hour front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (weekly) - Multilingual staff - Proposal/romance packages ### Business services - Business centre - Conference centre - Meeting room ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Pool access ramp on site - Visual fire alarm - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 41-inch smart TV with satellite channels ### Food and drink - Cleaning supplies - Cookware, dishware, and utensils - Hob - Kitchenette - Microwave - Paper towels - Refrigerator - Separate dining area ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MYR 200 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Scarletz Suites KLCC by Mana Mana Mana-Mana Suites at Scarletz KLCC Hotel Mana-Mana Suites at Scarletz KLCC Kuala Lumpur Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur ## Frequently asked questions ### Does Mana-Mana Suites at Scarletz KLCC have a pool? ### How much does it cost to stay at Mana-Mana Suites at Scarletz KLCC? ### Is Mana-Mana Suites at Scarletz KLCC pet-friendly? ### What time is check-in at Mana-Mana Suites at Scarletz KLCC? ### What time is check-out at Mana-Mana Suites at Scarletz KLCC? ### Where is Mana-Mana Suites at Scarletz KLCC located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mana-Mana Suites at Scarletz KLCC Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Amenities ### 5.8 Staff & service ### 6.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 4 8 - Good 8 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Brescille 21 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice pool ##### Brescille Stayed 1 night in May 2024 ### 10/10 Excellent #### Wei Peng 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious room with all amenities needed. Spacious room with all amenities needed. ##### Wei Peng Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Santhia 6 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment is conveniently located about 10–15 minutes from KLCC, which is ideal. However, the overall experience was disappointing. Upon arrival, we found there were no towels, no hand wash, and no hot water. There’s no phone to contact management directly, so everything has to be done through a QR code and WhatsApp. I checked in late and there was no Mana Mana representative at reception – another management company’s staff tried to assist but couldn’t answer any of our questions. We received our towels the following day, but the person who delivered them was quite rude, which was off-putting. Towards the end of our stay, we ran out of toilet paper and were told that from 2nd December they implemented a new policy where they no longer provide any additional amenities after check-in. This was never communicated to us. Throughout the stay, we faced issues daily. There were ants in both the kitchen and bathroom. They also stated that cleaning and towel changes would be done every three days, but this never happened. Unfortunately, this was not the best stay. ##### Santhia Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### kin hoi 29 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Like it ##### kin hoi Stayed 1 night in Sep 2023 ### 6/10 Okay #### Sharifah Sarah 17 Nov 2022 Good ##### Sharifah Sarah Stayed 1 night in Nov 2022 ### 8/10 Good #### Tim 2 Mar 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value, not perfect though Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT. ##### Tim Stayed 5 nights in Feb 2023 ### 8/10 Good #### Amanda 25 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great amenities, less than great service My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait. ##### Amanda Stayed 1 night in Jun 2024 ### 8/10 Good #### Nova-Lee 28 Dec 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Noisy but nice Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning. ##### Nova-Lee Stayed 14 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller 23 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Do not stay here The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay ##### Verified traveller Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Philip 7 May 2024 #### Decent apartment in a great location This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service. ![](https://a.travel-assets.com/ugc/hotel-reviews/1699108F50B7C32AE0A5646D3997B457BBAC4BC01715060823203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philip Stayed 3 nights in May 2024 ### 4/10 Poor #### Verified traveller 22 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2\~3weeks. Anyway, just try to avoid this hotel and its chain business in future. ##### Verified traveller Stayed 3 nights in May 2023 ### 4/10 Poor #### Sekoati 28 Jul 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Bad service from Mana Mana The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang ##### Sekoati Stayed 14 nights in May 2023 ### 4/10 Poor #### Verified traveller 24 Mar 2024 Disliked: Staff & service, room comfort I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money. ![](https://a.travel-assets.com/ugc/hotel-reviews/E9255E4915134EA0FF10FE8C0DEFD1F2971E87401711255491568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8B8D0B1FF7100ED0D3DA45D0E10676DB4231E4B91711255490175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A0A35C7B496E89C5C13E6A4C8ACF627EB185CCC51711255491587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0D5358B5A3BED35372D3168964274207F481D5471711255493250.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Mar 2024 ### 8/10 Good #### Ian Cirran 21 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Property 9/10, Service 0 The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review. ##### Ian Cirran Stayed 4 nights in Jul 2023 ### 8/10 Good #### Verified traveller 9 Jul 2023 Liked: Cleanliness, property conditions & facilities ##### Verified traveller Stayed 4 nights in Jul 2023 ### 8/10 Good #### UHYANG 2 Jun 2023 ##### UHYANG Stayed 16 nights in May 2023 ### 6/10 Okay #### Verified traveller 16 Apr 2023 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service ##### Verified traveller Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Frederick 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Frederick Stayed 4 nights in Mar 2023 ### 8/10 Good #### saw chen 2 Apr 2023 ##### saw chen Stayed 1 night in Apr 2023 ## Expedia's Latest Trends ### Hotels > [The Majestic Hotel Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [Hotels in Geneva](https://www.expedia.co.uk/Geneva-Hotels.d180003.Travel-Guide-Hotels) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [Hotels with Pool in Surrey](https://www.expedia.co.uk/Destinations-In-Surrey-Hotels-With-Pool.0-0-d55040-tHotelswithPool.Hotel-Filter-Destinations) > > [Hotels near Heathrow Terminal 5 Station](https://www.expedia.co.uk/Heathrow-Terminal-5-Station-Hotels.d6146384.Travel-Guide-Hotels) > > [Hotels in Fiji](https://www.expedia.co.uk/Destinations-In-Fiji.d57.Hotel-Destinations) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Hotels near The Christie](https://www.expedia.co.uk/The-Christie-Hotels.0-l553248635976314206-0.Travel-Guide-Filter-Hotels) > > [PARKROYAL Serviced Suites Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Serviced-Suites-Kuala-Lumpur.h3900350.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [Blue Jay, Derby by Marston's Inns](https://www.expedia.co.uk/Derby-Hotels-Blue-Jay.h27427635.Hotel-Information) > > [Ramada Suites by Wyndham Kuala Lumpur City Centre](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ramada-Suites-By-Wyndham-Kuala-Lumpur-City-Centre.h21306230.Hotel-Information) > > [Melia Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Melia-Kuala-Lumpur.h21112.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) ### Flights > [British Airways](https://www.expedia.co.uk/British-Airways-Flights.cBA.Travel-Guide-Airlines) ### Activities ### Packages > [Kyrenia Holidays](https://www.expedia.co.uk/Kyrenia.d6025600.Holidays-City-Breaks) > > [Kuwait City Holidays](https://www.expedia.co.uk/Kuwait-City.d6144602.Holidays-City-Breaks) ---