Title: Mana-Mana Suites at Scarletz KLCC Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=88666977&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mana-Mana Suites at Scarletz KLCC Travelers discover the pulse of Malaysia's vibrant city life just steps from the iconic Petronas Twin Towers, with arcade games and an indoor pool for downtime ## Photo gallery for Mana-Mana Suites at Scarletz KLCC ![Outdoor pool - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/62e210c1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/22439b3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ruby Queen Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/2cae9018.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/2abeaa2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Mana-Mana Suites at Scarletz KLCC (Kuala Lumpur)](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/c7bd35af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mana-Mana Suites at Scarletz KLCC, near Suria KLCC Shopping Centre, offers convenience with an on-site grocery store and mall. Guests enjoy the indoor pool, arcade games, in-room WiFi, and multilingual staff who enhance the stay experience. ## Reviews 7.0 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym - Business services - Kitchen £29 includes taxes & fees 3 Mar - 4 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=88666977&PinnedHotelID=88666977&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Garnet One Bedroom Apartment ![Garnet One Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/0eca9f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garnet One Bedroom Apartment ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - City view - 450 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Coral Family Studio ![Coral Family Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/da6cf1b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coral Family Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - City view - 450 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Ruby Queen Studio ![Ruby Queen Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/d35d5a98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruby Queen Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - City view - 225 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for City Studio Suite ![City Studio Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/w1920h1574x0y0-0f598cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Studio Suite ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - City view - 452 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Design Studio ![Design Studio | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/89000000/88670000/88667000/88666977/w1920h1562x0y0-e7c52188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Studio ### Highlights Furnished lanai Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information) ## About the area Located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, Mana-Mana Suites at Scarletz KLCC is near a metro station. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Travelling with kids? Consider Petrosains Science Discovery Centre and Perdana Botanical Gardens. [Visit our Kuala Lumpur travel guide](https://www.expedia.co.uk/Kuala-Lumpur.dx180008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.16223%2C101.71327&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8DiWCESfVUiXpNzpjZjco7nsYyk=) Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450 ### What's nearby - ![Petronas Twin Towers which includes a city, modern architecture and central business district](https://images.trvl-media.com/place/6058799/efa8a31f-9d36-48fe-ae8d-02344fb93047.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petronas Twin Towers 7 min walk \- 0.4 miles - ![KLCC Park showing a garden, a high-rise building and a city](https://images.trvl-media.com/place/6152226/ea74e9b2-d1ab-458b-94e8-c7fffac2f064.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KLCC Park 9 min walk \- 0.5 miles - ![Twin Towers](https://images.trvl-media.com/place/1951/e6ad8021-e8a4-425b-b23b-6418d3bb5aef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suria KLCC Shopping Centre 9 min walk \- 0.5 miles - ![Kuala Lumpur Convention Centre](https://images.trvl-media.com/place/1951/78733753-47ff-4338-8bfd-4eafdd577e0d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Convention Centre 10 min walk \- 0.6 miles - ![KualaLumpur_PavilionKualaLumpur_6152234_05](https://images.trvl-media.com/place/6152234/a97d9161-5262-471f-8ba9-91b8441fca46.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pavilion Kuala Lumpur 3 min drive \- 1.2 miles ### Getting around - Kuala Lumpur Masjid Jamek Station 3 min drive - KLCC Station 9 min walk - Kuala Lumpur International Airport (KUL) 47 min drive ### Restaurants - Starbucks 2 min walk - Merchants 2 min walk - Banyan Cafe & Bar 2 min walk - Orchid Restaurant 1 min walk - hafila maju 4 min walk ## About this property ### Mana-Mana Suites at Scarletz KLCC Family-friendly hotel near Petronas Twin Towers Located close to KLCC Park and Pavilion Kuala Lumpur, Mana-Mana Suites at Scarletz KLCC provides a corner/local shop, a rooftop terrace and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room. Other perks include: - An outdoor pool and a children's pool - Concierge services, smoke-free property and outdoor furniture - 1 meeting room, a water dispenser and a billiards/pool table - Multilingual staff and a lift Room features All 180 individually furnished rooms include comforts, such as premium bedding and furnished lanais, as well as perks, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds - Showers, bidets and free toiletries - 41-inch Smart TVs with satellite channels - Wardrobes/cupboards, separate dining areas and eco-friendly cleaning products ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13270000/13266200/13266168/a782c1f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasia Suites Kuala Lumpur Golden Triangle - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,002 reviews £40 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=13266168&PinnedHotelID=13266168&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Apartment, 3 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/23000000/22470000/22462300/22462201/ce976fe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Suites KLCC LX Stay Kuala Lumpur City Centre - Parking included - Free Wi-Fi - Air-conditioning - Microwave 9.2 Wonderful 359 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=22462201&PinnedHotelID=22462201&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, City View | Room amenity](https://images.trvl-media.com/lodging/106000000/105860000/105856300/105856270/db980af6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Suites KLCC By Rest Kuala Lumpur Kuala Lumpur City Centre - Pool - Kitchen - Parking included - Free Wi-Fi 8.6 Excellent 72 reviews £33 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=105856270&PinnedHotelID=105856270&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/24000000/23540000/23533500/23533486/76d98046.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Kuala Lumpur City Centre Hotel Golden Triangle - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 818 reviews £49 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=23533486&PinnedHotelID=23533486&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13120000/13118000/13117977/958751f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Kuala Lumpur City Centre by IHG Golden Triangle - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,004 reviews £48 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=13117977&PinnedHotelID=13117977&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/88000000/87350000/87344300/87344267/93296029.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Grand Signature Kuala Lumpur Golden Triangle - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 299 reviews £46 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=87344267&PinnedHotelID=87344267&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/426200/426172/w3838h3829x0y11-ab196ce4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Kuala Lumpur City Center Golden Triangle - Pool - Parking included - Free Wi-Fi - Restaurant 7.6 Good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=426172&PinnedHotelID=426172&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/97000000/96760000/96751100/96751033/a8f64cf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Platinum Quzoma Suites in KLCC Golden Triangle - Pool - Kitchen - Washing machine - Parking included 7.6 Good 10 reviews £34 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=96751033&PinnedHotelID=96751033&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/115000000/114520000/114511600/114511570/aaa0b0c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scarletz Suites KLCC by Purple Orchid Kuala Lumpur City Centre - Pool - Kitchen - Free Wi-Fi - Laundry room 6.0 4 reviews £73 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=114511570&PinnedHotelID=114511570&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: 1:00 AM Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MYR 200 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Scarletz Suites KLCC by Mana Mana Mana-Mana Suites at Scarletz KLCC Hotel Mana-Mana Suites at Scarletz KLCC Kuala Lumpur Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur ## Frequently asked questions ### Does Mana-Mana Suites at Scarletz KLCC have a pool? ### How much does it cost to stay at Mana-Mana Suites at Scarletz KLCC? ### Is Mana-Mana Suites at Scarletz KLCC pet-friendly? ### What time is check-in at Mana-Mana Suites at Scarletz KLCC? ### What time is check-out at Mana-Mana Suites at Scarletz KLCC? ### Where is Mana-Mana Suites at Scarletz KLCC located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mana-Mana Suites at Scarletz KLCC Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.8 Amenities ### 6.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 4 8 - Good 10 6 - Okay 4 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Wei Peng 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious room with all amenities needed. Spacious room with all amenities needed. ##### Wei Peng Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Santhia 6 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment is conveniently located about 10–15 minutes from KLCC, which is ideal. However, the overall experience was disappointing. Upon arrival, we found there were no towels, no hand wash, and no hot water. There’s no phone to contact management directly, so everything has to be done through a QR code and WhatsApp. I checked in late and there was no Mana Mana representative at reception – another management company’s staff tried to assist but couldn’t answer any of our questions. We received our towels the following day, but the person who delivered them was quite rude, which was off-putting. Towards the end of our stay, we ran out of toilet paper and were told that from 2nd December they implemented a new policy where they no longer provide any additional amenities after check-in. This was never communicated to us. Throughout the stay, we faced issues daily. There were ants in both the kitchen and bathroom. They also stated that cleaning and towel changes would be done every three days, but this never happened. Unfortunately, this was not the best stay. ##### Santhia Stayed 4 nights in Dec 2025 ### 8/10 Good #### Amanda 25 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great amenities, less than great service My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait. ##### Amanda Stayed 1 night in Jun 2024 ### 6/10 Okay #### Philip 7 May 2024 #### Decent apartment in a great location This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service. ![](https://a.travel-assets.com/ugc/hotel-reviews/1699108F50B7C32AE0A5646D3997B457BBAC4BC01715060823203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philip Stayed 3 nights in May 2024 ### 10/10 Excellent #### Brescille 21 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice pool ##### Brescille Stayed 1 night in May 2024 ### 10/10 Excellent #### kin hoi 29 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Like it ##### kin hoi Stayed 1 night in Sep 2023 ### 6/10 Okay #### Sharifah Sarah 17 Nov 2022 Good ##### Sharifah Sarah Stayed 1 night in Nov 2022 ### 8/10 Good #### Tim 2 Mar 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value, not perfect though Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT. ##### Tim Stayed 5 nights in Feb 2023 ### 8/10 Good #### Nova-Lee 28 Dec 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Noisy but nice Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning. ##### Nova-Lee Stayed 14 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller 23 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Do not stay here The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay ##### Verified traveller Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Verified traveller 22 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2\~3weeks. Anyway, just try to avoid this hotel and its chain business in future. ##### Verified traveller Stayed 3 nights in May 2023 ### 4/10 Poor #### Sekoati 28 Jul 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Bad service from Mana Mana The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang ##### Sekoati Stayed 14 nights in May 2023 ### 4/10 Poor #### Verified traveller 24 Mar 2024 Disliked: Staff & service, room comfort I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money. ![](https://a.travel-assets.com/ugc/hotel-reviews/E9255E4915134EA0FF10FE8C0DEFD1F2971E87401711255491568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8B8D0B1FF7100ED0D3DA45D0E10676DB4231E4B91711255490175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A0A35C7B496E89C5C13E6A4C8ACF627EB185CCC51711255491587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0D5358B5A3BED35372D3168964274207F481D5471711255493250.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Mar 2024 ### 8/10 Good #### Ian Cirran 21 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Property 9/10, Service 0 The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review. ##### Ian Cirran Stayed 4 nights in Jul 2023 ### 8/10 Good #### Nelia 18 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Super séjour ##### Nelia Stayed 3 nights in Feb 2026 ### 4/10 Poor #### Tamanna 14 Feb 2026 Disliked: Amenities \- Paid RM260 in cash deposit but only received RM 200 back on checkout as that was what they wrote on the receipt. Make sure you double check the receipt as I didn't! - On observation of interactions with myself and other guests, the staff are not the most welcoming or friendly and can sometimes be rude. - Washing machine/dryer is excessively loud. - Marks on the walls of my apartment from other guests suitcases- they should have cleaned that up before my stay. - They don't provide hand wash/soap in the bathroom and told me to use the body wash from the shower! - During peak times, there's a queue to use the lifts. Other times, you still have to wait a few minutes for the lifts as there are only 4 lifts for the whole building. This was very inconvenient. ##### Tamanna Stayed 6 nights in Feb 2026 ### 2/10 Terrible #### Joseph 14 Feb 2026 Liked: Amenities, property conditions & facilities Disliked: Cleanliness They clean rooms once a week. With attention to hot weather that is not sanitary. Ants are everywhere. If you request to clean your room more than once a week there will charge you for this service. Front desk staff are impolite and not helpful at all. ##### Joseph Stayed 8 nights in Feb 2026 ### 8/10 Good #### Peter 26 Nov 2025 Liked: Property conditions & facilities, room comfort 01\. no bath towels on arrival, had to wait almost 30mins before outcome, 02\. smell of affluent sewage from sink, living in room 11/L ?! omg, 03\. half ceiling lights do NOT work, 04\. no TV signal ##### Peter Stayed 2 nights in Nov 2025 ### 8/10 Good #### Verified traveller 9 Jul 2023 Liked: Cleanliness, property conditions & facilities ##### Verified traveller Stayed 4 nights in Jul 2023 ### 8/10 Good #### UHYANG 2 Jun 2023 ##### UHYANG Stayed 16 nights in May 2023 ### 6/10 Okay #### Verified traveller 16 Apr 2023 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service ##### Verified traveller Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Frederick 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Frederick Stayed 4 nights in Mar 2023 ### 8/10 Good #### saw chen 2 Apr 2023 ##### saw chen Stayed 1 night in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Caravan Parks South Croydon](https://www.expedia.co.uk/South-Croydon-Caravan-Parks.d6144801-aaCaravanParks.Travel-Guide-Accommodation) > > [Platinum Suites KLCC - EcoSuites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Platinum-Suites-KLCC-EcoSuites.h38203506.Hotel-Information) > > [E&O Residences Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EO-Residences-Kuala-Lumpur.h5415195.Hotel-Information) > > [Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Ceylon-Hill-Suites.h96765014.Hotel-Information) > > [Somerset Damansara Utama Petaling Jaya](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Somerset-Damansara-Uptown-Petaling-Jaya.h16198559.Hotel-Information) > > [Sunway Putra Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sunway-Putra-Hotel-Kuala-Lumpur.h905209.Hotel-Information) > > [AGILE Residences by Luna](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-AGILE-Residences-By-Luna.h109149426.Hotel-Information) > > [Z Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Z-Hotel.h42590568.Hotel-Information) > > [Cozy Hotel at KL Sentral](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Cozy-Hotel-KL-Sentral.h19476172.Hotel-Information) > > [Hotels in London City Centre](https://www.expedia.co.uk/London-City-Centre-London-Hotels.0-n6195474-0.Travel-Guide-Filter-Hotels) > > [GOLDEN PALACE HOTEL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-GOLDEN-PALACE-HOTEL.h89371421.Hotel-Information) > > [Sleeping Lion Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sleeping-Lion-Suites.h91935335.Hotel-Information) > > [Hotels near Monument to the Great Fire of London](https://www.expedia.co.uk/Monument-To-The-Great-Fire-Of-London-Hotels.0-l501528-0.Travel-Guide-Filter-Hotels) > > [Expressionz Professional Suites by SYNC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-SYNC.h31824682.Hotel-Information) > > [Hotels in Old Town Edinburgh](https://www.expedia.co.uk/Old-Town-Edinburgh-Edinburgh-Hotels.0-n179568-0.Travel-Guide-Filter-Hotels) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [THE FACE Style Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Face-Style.h90333307.Hotel-Information) > > [Platinum Suites Tower 2 KLCC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Platinum-Victory-KLCC-By-BHS.h98511638.Hotel-Information) > > [The Colony & The Luxe, Kuala Lumpur by Canopy Lives](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Colony-The-Luxe-By-Five-Senses.h90736505.Hotel-Information) > > [Mingle Hostel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mingle-Hostel-Kuala-Lumpur.h16380469.Hotel-Information) > > [Sunway Resort Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sunway-Resort-Hotel.h68314.Hotel-Information) ### Flights > [Flights from Edinburgh (EDI) to Vecsés (BUD)](https://www.expedia.co.uk/lp/flights/edi/bud/edinburgh-to-budapest) ### Cars ### Activities > [Things to do in Ashford](https://www.expedia.co.uk/Things-To-Do-In-Ashford.d4552.Travel-Guide-Activities) ### Packages ---