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Aparthotel

Robertson BY Shahjalal Suites

4.5 star property

Choose dates to view prices

Robertson BY Shahjalal Suites offers the perfect blend of luxury and leisure, with a shopping mall on site, 15 outdoor pools, and a playground for kids. Unwind at the onsite spa or enjoy some retail therapy before heading to your spacious condo retreat with in-room WiFi.

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £43
includes taxes & fees
22 Jun - 23 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before 11:30 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Guests are recommended to download the property's whatsapp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 35.0 per stay.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation
  • Cleaning fee: MYR 65 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 35.0 per stay
  • Electricity fee: MYR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM

Frequently asked questions

Does Robertson BY Shahjalal Suites have a pool?

Yes, this property has 15 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Robertson BY Shahjalal Suites?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Robertson BY Shahjalal Suites on 22 Jun 2026 start from £43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Robertson BY Shahjalal Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Robertson BY Shahjalal Suites?

Self-parking is free at this property.

What time is check-in at Robertson BY Shahjalal Suites?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Robertson BY Shahjalal Suites?

Checkout is at 11:30 AM.

Where is Robertson BY Shahjalal Suites located?

Located in Bukit Bintang, this luxury aparthotel is within 1 mi (2 km) of Berjaya Times Square and Pavilion Kuala Lumpur. Suria KLCC Shopping Centre and KLCC Park are also within 2 mi (3 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

3.2

3.6

Cleanliness

3.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

Reviews

Verified

2/10 Terrible

Bing-Hao

Disliked: Cleanliness, room comfort, communication

Very bad accommodation experience

The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

Josephine

Disliked: Cleanliness, property conditions & facilities, communication
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Faouzi

Stayed 3 nights in Aug 2024
Verified

6/10 Okay

KEN

Disliked: Communication
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Max

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024