Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Schöne Anlage mit schlechtem Management

Posted 09-Oct-2016
Ich kam vom ersten Tag, wie ein Gast der 2. Klasse. Trotz der schönen und sehr gepflegten Außenanlage des Hotels, kann ich leider nicht das selbe vom dem mir zugewiesenen Zimmer und dem angebotenen Service berichten. Die Reinigung des Zimmers war sehr oberflächlich, das Bad hatte einen unangenehmen Geruch und das Zimmer war von nächtlicher Musik, Animation und Lärm belagert. Die Anfrage nach einem Zimmerwechsel nach der ersten Nacht, wurde mit der Begründung voll ausgebucht und zudem andere Preiskategorie vom Tisch gefegt. Ich könnte noch weitere Mängel und Unannehmlichkeiten hinsichtlich Essen und Service listen, aber ich denke, das ist auch mit einem Satz zumsammengefasst: Dieses Hotel entspricht nicht dem Service eines 5-Sterne-Resort
4out of 5
by A verified traveller from UK


Posted 02-Oct-2016
Relaxing, stunning setting. Clean hotel with attentive staff. Infinity pool lovely (though really cold when we went - end Sept). Overall a good experience & would recommend.
5out of 5
by A verified traveller

Great resort

Posted 26-Sep-2016
One of the most amazing pool I ever saw in my life. Good service at the pool bar from the staff. The only that needs a little to improve is the verity of the room service menu it's very limit for vegetarians.
4out of 5
by A verified traveller

Basta poco e raggiunge l'eccellenza !

Posted 13-Sep-2016
Veramente un posto stupendo: vista, posizione, struttura,cibo. Ci vorrebbero poche piccole attenzioni per farne un luogo veramente d'eccellenza. Le pecche? La puzza di fogna del bagno che per i primi due giorni era fortissima: se il problema è difficile da risolvere allora puoi avvisare il cliente , mettere diffusori di profumo. Ecco arrivare in stanza e sentire un tanfo non è bello. Il bagno: dignitoso però le formiche possono essere eliminate. Il personale: alla reception un sorriso bello grande non guasta mai, troppi musi lunghi, troppa poca disponibilità ..magari è solo un fatto proprio di cultura, i greci sono fatti così? Cose ottime: cibo vario e abbondante. Location da sogno, riservata ma al tempo stesso comoda (si la spiaggia ha i sassi, non è semplice muoversi ma è bella anche per questo); atmosfera rilassata...
5out of 5
by A verified traveller

Very impressed with everything!

Posted 12-Sep-2016
Pros: It had a contemporary décor but still very comfortable. Our favourite aspect of the hotel was definitely the infinity pool and the spectacular views
Cons: As mentioned above, the shower in the bedroom could have been improved.
Location: We didn't venture out much, but when we did Kos was very lively and there's obviously a lot going on. Restaurant Barbounia was amazing!
As soon as we arrived (about 10:30pm) we were greeted with a friendly face, a lovely cold cocktail and cool flannel to refresh ourselves after a long day travelling. We were really impressed by the décor, facilities and layout of the hotel (very spacious). Our room was lovely and big (comfort room with sea view) and the bed was SO comfortable! Only niggle is that the shower was a bit weak and it was difficult to find the right temperature (i.e. not freezing cold or boiling hot). For a 5* hotel I'd have expected a strong power shower / rain fall shower to match the 5* quality of everything else at the hotel. The food at breakfast, lunch and dinner was very good, considering it was buffet style - as previous experience has meant mass catering = a decline in quality. The infinity pool is incredible, breathtaking views, comfy sunbeds. The beach was also lovely, although we only visited this once, it's nice and quiet and the sea was gorgeous (clear and warm). Overall we were very very happy with our stay from start to finish.
5out of 5
by A verified traveller

Holiday In Kos - August 2016

Posted 09-Sep-2016
Cons: The equipment in their gym needs upgrading. Decent treadmills, but the weights are old school. But, then again you work with the tools you have!
First time in Kos and the resort we stayed at was exceptional. The overall experience at the resort was excellent - from their hospitality, dining, fantastic views of the sea and beyond, kindness of their staff and the quality of the resort itself (architecturally). I would certainly recommend this resort to anyone planning to visit Kos. The city of Kos itself is not too far away so that is an added bonus and if you decide not to take a taxi, then you have regular buses that will pick you up directly outside the hotel. They have AC on the bus aswell! I would recommend you to use their spa treatments aswell - their massage treatment my wife and I had received was excellent.
4out of 5
by A verified traveller from Wien

Posted 03-Sep-2016
Toller Urlaub in einem sehr schicken Hotel, Tennisplatz gut, Pool einzigartig
4out of 5
by A verified traveller from Milano

Vista stupenda

Posted 29-Aug-2016
Girando l'isola, l'albergo si presenta come uno dei migliori. Il punto forte è senza alcun dubbio la piscina e la vista sul mare stupenda sia di giorno che di notte. La spiaggia è invece piccolina con sassi ma tutto sommato in linea con la maggior parte dell'isola. Abbiamo soggiornato in coppia con la formula all inclusive. Cibo di buona qualità anche se la scelta dei drink compresi nella formula era davvero limitata. Personale gentile e disponibile, anche se in prossimità della piscina i camerieri sono molto più disponibili con gli ospiti "non all inclusive". Spesso infatti facevamo l'ordine che non arrivava e ci vedavamo costretti ad andare direttamente noi al bar. Lo consiglierei a chi vuole soggiornare a Kos. Ideale per coppie e per chi cerca tranquillità.
5out of 5
by A verified traveller

The Infinity Pool & Swim Up Bar...Priceless

Posted 16-Aug-2016
Pros: Infinity Pool, Swim Up Bar, Views, Buffet, Free Wifi
Cons: Pool should close later, More towels at pool, Better signage for front desk when driving
Location: Thermal Beach is nearby, and it's like 10 minutes drive to town which is kind of nice to be in a private and secluded area.
Had a really amazing time here. Buffet breakfast and dinner was included, free wifi and the best part of the hotel is of course the infinity pool and swim up bar. The only negative thing I have to say is that it was very confusing to find where the front reception was to check-in when we were driving there, the pool closes too early and my biggest complaint is when we went swimming in the morning they had no towels. We literally had to wait 30-40 minutes for towels...for a 5 star hotel this is not good and don't see how this could happen...are they short on towels...forgot to wash them the previous day?
5out of 5
by A verified traveller from LORRAINE

Bel hôtel moderne ouvert surplombant la mer.

Posted 12-Aug-2016
Pros: Les piscines et plus particulièrement la piscine à débordement donnant sur la mer.
Nous avons séjourné une semaine dans cet hôtel moderne et calme, surplombant la mer. Nous y retournerons avec plaisir.