Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller

Do NOT stay here

Posted 20-Apr-2016
I had paid for a 4 night stay, but due to my experience, I was forced to leave after the second night. My first room was filled with bugs, mosquitos and ants. The hotel's solution was to spray large amounts of bug spray throughout the room, which affected my breathing and did not solve the problem. The hotel first tried to blame the ants on the flowers given to me by the hotel. I was then transferred to another room. I was actually downgraded from an ocean view to a garden view without any reimbursement. Throughout the ENTIRE night I was bitten by mosquitoes. I then addressed this issue with the general manager, Danny, who told me that I should expect mosquitos due to the location of the hotel (even in the actual bedroom). I then return to my room to find that the bathroom was filled with ants. I addressed it with the cleaning staff and they cleaned my room a second time. Again, the hotel staff chose to spray large amounts of bug spray to resolve the issue of mosquitos and bug spray. At this point, I addressed the issue of the room with the general manager, Danny. I advised him that I did not feel comfortable in the room due to the amount of bugs and mosquiotos in the room and that the large amounts of bug spray sprayed in the room affected my breathing. The general manager, Danny, responded that the hotel policy is not give refunds. I then returned to my room to find ants inside my luggage. At this point, I left the hotel and went elsewhere. The hotel refused to reimburse!
4 out of 5
by A verified traveller from sydney australia

Quieter end of Cheywang!

Posted 12-Apr-2016
Pros: Day bed staff friendliness!
Cons: Water in front of resort no so clean! Not resorts fault!!!!
Location: Spa shopping restaurants close!
Great breakfast! Nice beach restauant , and spa close bye!
Comment from Hotel Management
30-Apr-2016 by Sareeraya, Hotel Management
Dear Gwenda, Thank you for your compliments on our staff friendliness, great breakfast, nice beachfront restaurant and location close to Spa, shopping and restaurants. Kind regards, The Management
5 out of 5
by A verified traveller from australia

Perfect

Posted 07-Apr-2016
Excellent Close to everything Best hotel ever I stay in Beautiful people
Comment from Hotel Management
30-Apr-2016 by Sareeraya, Hotel Management
Dear Johanna, We are indeed delighted that you had a wonderful experience staying in our boutique resort with beautiful people and great location. Kind regards, The Management.
4 out of 5
by A verified traveller from Berlin

So kann man Urlaub machen ;)

Posted 27-Mar-2016
Man checkt ein und fühlt sich direkt wohl. Tolles Resort, das Mer vor der Nase, super Service, Frühstück sehr abwechlngsreich. Und auf der naderen Seite die Straße mit allen Einkaufsmöglichkeiten und dem Nachtleben. Super. Einziger kleiner Wehmutstropfen: Momentan sind links und rechts Baustellen, weil neue Hotels gebaut werden. Wir konnten aber auf Grund der Lautstärke direkt in ein anderes Zimmer wechseln und alles war prima. Empfehlenswert, jederzeit wieder.
Comment from Hotel Management
30-Apr-2016 by Sareeraya, Hotel Management
Dear Timo, Thank you for staying with us ! We are pleased to hear you had a wonderful stay and love our wonderful breakfast selection, great service, good location within walking distance to shopping and nightlife. Kind regards, The Management.
4 out of 5
by A verified traveller from 日本

コンビニ、レストラン、マッサージ、ビーチ、全て徒歩圏内です

Posted 18-Mar-2016
帰国日が早朝便だったので、ホテルの朝食が食べれない時間でした。ホテル側には何も言ってませんでしたが、チェックアウト時に、テイクアウトボックス入れたサンドイッチと飲み物が用意されていました。サムイ空港で無料の軽食があると確認していたので、朝食のことは気にしてませんでしたが、とても嬉しい気づかいでした。 プールアクセスのプールやバルコニーは午後になると陽があたりません。一日ごろごろするならビーチサイドベッドチェアが良いと思います。
Comment from Hotel Management
01-May-2016 by The Management, Hotel Management
Dear wantaro, Thank you for staying with us and pleased to hear you love our pool access room, good location within walking distance to nearby restaurants, massages, beach and convenient stores. The hotel do offer a ‘Take-Away Breakfast’ for guest departing very early in the morning before breakfast time. Kind regards,
3 out of 5
by A verified traveller

Family Hotel

Posted 17-Mar-2016
The hotel is nice for a trip with family. It's a small hotel, nothing special about it, and it doesn't have any real advantages over the other hotels in Chaweng. If you want sea view, you must request for a room at the 3rd floor, all other floors does not have seaview, and it is a shame they write they do. We booked the jacuzzi Seaview room, never really used it, so you can skip that.. The hotel had a big ants problem when we were there and we kept waking up covered with bites, which was really annoying. Hotel's staff were really nice and friendly.
Comment from Hotel Management
01-May-2016 by The Management, Hotel Management
Dear Maor, Thank you for staying with us. We appreciate your feedback regarding ants in your room and have addressed this matter with our Housekeeper . We feel sorry to hear you got bitten by ants. Kind regards,
5 out of 5
by A verified traveller from London

Best hotel in Koh Samui.

Posted 12-Mar-2016
All good. This hotel sets the standard. All good.
Comment from Hotel Management
12-Apr-2016 by Sareeraya, Hotel Management
Dear Nigel, Thank you for your staying with us and we are pleased you had a wonderful holiday experience with us. We look forward to welcome you back again on your next holiday. Kinds regards, The Management.
5 out of 5
by A verified traveller

Lovely hotel close to the beach

Posted 11-Mar-2016
Really enjoyed our week at this hotel. Friendly staff, comfortable rooms, and in an excellent location which is on the beach. Would recommend
Comment from Hotel Management
12-Apr-2016 by Sareeraya , Hotel Management
Dear valued guest, Thank you for your nice compliments on our comfortable rooms, excellent beach location and lovely staff. We greatly appreciate your recommending our hotel. We thank you for staying with us and look forward to welcome you back again on your next holiday. Kind regards, The Management.
5 out of 5
by A verified traveller from Sydney, Australia

Excellent Hotel/Resort!

Posted 21-Jan-2016
Cons: Rooms probably are due for a bit of spruce up / renovation soon! Would be great to have a proper outdoor setting on the balconies.
Stayed at Sareeraya Villas & Suites for 8 nights over the 2015/16 new year period...it is wonderful hotel/resort suited to friends or couples travelling together in Koh Samui. Probably not suited to kids/families (which suited me fine!). Situated right on the beach with a dedicated area and a decent sized infinity pool every hotel guest basically has their own sun bed on the beach to relax and get a great tan! The service and staff are just wonderful and breakfast in the morning was outstanding each and every day! Another handy aspect was the close distance to the airport and that it isn't located in the main strip of Chaweng Beach - but still a 5-10 minute walk away. The only minor downside was the entertainment at the "compulsory" New Years Eve Party - it was rather poor and laughable but on the upside the buffet was simply incredible - outstanding food!
5 out of 5
by A verified traveller from Sydney

The best hotel in Koh Samui

Posted 19-Jan-2016
I just came back from holidays few days ago and cant wait to go back to Koh Samui and Sareeraya Villas & Suites resort. It must be the best resort on the island. Room was amazing, nice and big, bathroom massive with all you need. The location perfect, nice short walk to the centre of everything. Buffet breakfast and restaurant - an absolutely 5 star. We have spent a lot of time in the resort around the pool and loved it every moment. Our 6 years old daughter played all day in the kids pool and myself and my husband enjoyed the cocktails and yummy food from the pool bar. Special mention to the security Guy who played with our daughter and the lovely manager of the hotel who always spent couple of minutes talking to us. Very lovely resort and we recommend to anyone:)