2/5 Poor
Casey, Edmonton, Canada
Travelled with partner
4 Mar 2020
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not stay here. Here are a few reasons why: some rooms are outside and the hotel is attached to a mall and the rooms back onto the parking lot, so you can imagine the noise generated from that. Especially the parking lot with vehicles starting, horns honking, engines revving etc. The staff are rude and unhelpful. The layout of the hotel is like a labyrinth and super inconvenient and confusing (the main level is actually on the 3rd floor, there are 3 buildings and they all have messed up floor numbering systems). The hotel itself is noisy; as I write this I can hear even the flip flops and conversations of people walking by the room. At night you can hear music/bass as well. The room is small...or dare I say...”cosy”. While we were there the elevator also was out of order. They have smart TV’s but are not iOS capable which was a let down.
If you decide you do (foolishly) want to stay here, here are a few pros: the rooms are clean (some of the cleanest we have stayed in on our 3 week trip around Thailand). The bed is comfy and the room has good blackout curtains. Central location. Pool is nice.
This hotel came recommended to us and sadly I cannot pass the recommendation on. We have stayed in many hotels and this is BY FAR our least favourite. We also went on a tour and met people who stayed in this hotel on their vacation, they also hated it, got lost in it, checked out and went to another hotel. So we clearly weren’t just a one off. Avoid Cosi.
Stayed 3 nights in Feb 2020
