A paradise Hotel which's worth of full marks!
Posted 28-Jul-2015 on Hotels
From Day 1, I was fully impressed by the Hotel, not only the tremendous services provided, but also the evergeen natural environment surrounded by the Hotel! I took my wife and daughter to stay at the Hotel for 3 nights while the Hotel upgraded us to the infinity oceanview pool villa which's at I-zone. The chargable airport transportation is the first stunning point, where you have been served water and wet towels. Secondly, the check-in service is fast and pleasant, particularly we arrived late. The villa itself is well-decorated and fully-furnished where you may stay for a whole day without any intervention and nervous feeling. The swimming pool is very clean and big enough for the family to relax. The bed is very big and comfortable, comparing to other hotels. Indeed, the buffet breakfast has plenty of choices, from Japanese style to Thai food. Most importantly, the beach of the Hotel is a private one which can be only used by the hotel guests. Many fish and corals could be found in the closest bay, where you can go snorkeling and other activities easily, even your kid can participate because the water is not deep, only 120 to 140 cm. In summary, you can't miss Banyan Tree Samui, where you can totally relax and enjoy the sunshine, beach and pool!
Comment from Hotel Management
03-Oct-2015 by Remko Kroesen, Hotel Management
Greetings from sunny Samui!
Thank you for making our resort your holiday destination. As a Banyan Tree property, we strive to deliver service touchpoints at every opportunity and it is fantastic that you felt these upon arrival to the airport through to the check-in at our Lobby Lounge and during your entire stay.
It is great that your family enjoyed the comfort and privacy of your pool villa and had a relaxing time swimming in the spacious private pool.
Our private beach certainly provides an ideal location to unwind as well as to explore our in-house reef. As you’ve detailed, the waters of our bay are relatively shallow for the first 20-30 metres before dropping off to deeper depths. With minimal waves, it is truly a great place for children and adults alike to snorkel and observe the marine life or to take a leisurely ride on any of our complimentary marine equipment.
YUI, thank you once again to you and your family for choosing Banyan Tree as your Sanctuary for the Senses. It would be our pleasure to welcome your family back for a future holiday on Samui.
With kind regards,