Luxury Villa, Valley View | Premium bedding, pillow-top beds, individually decorated

Reviews of Zacs Valley Resort

3 out of 5
Zacs Valley Resort
Ganesh Puram, Pethuparai, Via Perumal Malai Rd, Kodaikanal

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Karthik

Stayed 3 nights in Mar 2024

6/10 Okay

Bharatan

Travelled with family and small children
Disliked: Amenities
The property is located away from the busy hustle of Kodaikanal town. The villa and property location is quite scenic. Few things they should improve on is maintenance of amenities, food menu and options, staff training and luxury. Take a cue from Club Mahindra resorts
Stayed 2 nights in Apr 2022
Response from Reputation Manager on 12 Aug 2023
Dear Guest,Thank you for staying with us and sharing your feedback. We have noted the area of improvement suggested by you and will definitely take corrective steps to improve the same.Please visit again and we will try to give you the best of our services without any complaints.We look forward to welcoming you back on your next visit.Thank You! Have a nice day :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Went with friends and it was a memorable trip
Stayed 1 night in Feb 2020
Response from Reputation Manager on 12 Aug 2023
Dear Guest,We would like to thank you for giving us the chance to host you during your stay at Zacs Valley Resort. We are pleased to know that you are satisfied with everything.Our resort aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. It was indeed a pleasure hosting you.We hope that you will have another occasion in the future to return and visit us once more.Thank You! Have a nice day :)

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cottage. Beautiful views. Staff was helpful to our queries for sightseeing. It's in the outskirts of kodai. But probably the best atmosphere around. Thank you for great experience
Stayed 1 night in Mar 2019
Response from Reputation Manager on 12 Aug 2023
Dear Guest,Thank you for taking the time to give us such a fabulous rating.We're glad to hear that you had a very nice stay with us and enjoyed our cottages, view and staff. We're also glad to hear that our staff was very supportive during your stay. We hope to have the pleasure of seeing you again in the future for another great stay.Thank You!Have a nice day!!!