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Reviews of dingdong koblenz - city apartments

dingdong koblenz - city apartments
Löhrstraße 97, Koblenz

Reviews

6.0
Rating 10 - Excellent. 5 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 6 out of 37 reviews" "
Rating 2 - Terrible. 8 out of 37 reviews" "

7.8/10

Cleanliness

4.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Our Koblenz Hotel Stay
Nice location with good accommodations. No elevator with steep stairs. Luke warm water in shower was all that was available during entire stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Automatic check-in, the bad reviews are no longer relevant.
Stayed 3 nights in Oct 2023

4/10 Poor

Peter

Business traveller
Liked: Cleanliness
Stayed 7 nights in Sep 2023

4/10 Poor

Norman

Liked: Cleanliness
Disliked: Room comfort
Hardly an apartment!
Check-in involved paying in cash at the adjoining restaurant. Then through a narrow passageway and lugging heavy cases up a narrow flight of stairs to what was basically a small motel room with a combined stove/sink. One stool only and no space on floor after cases opened. Meagre kitchen implements - not even a teatowel. Bed was good but pillows very ordinary. Bathroom was cramped and bath almost dangerous to get out of. Very limited channels on TV made worse as we had a rainy day and forced to stay inside. It was clean and adequate but a warning of what we get when the price is a bargain. Area was convenient with many restaurants and 10min walk to the station
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice bathroom but stupidly noisy
A new apartment build above a restaurant. Read the check in details carefully, (there’s no reception) Grim decor on two flights of dingy stairs lead to a very decent spec apartment. Temperature was unbearable, no one around to ask for a fan. Too noisy to keep windows open. Street noise from cars and buses unbearable. Trains add to the very noisy environment. The killer is the full size fridge humming through the night. Around 0600 the room shook with noise for about 30 minutes solid, possibly a street cleaner don’t know but deafening. Plus guy would only take cash no cards
Stayed 1 night in Jul 2018

2/10 Terrible

Linda, Fountain Hills, AZ

Disliked: Staff & service
NO KEYS, NO KEYS!!
Did not stay here. We flew all night and drove right to Koblenz, arrived within the required time and went to the Asian restaurant next door. There was another family checking in and we announced that we were there for check-in. The proprietor just said "NO KEYS, NO KEYS!" I explained that we had a confirmation but "NO KEYS, NO KEYS". There were also no rooms to be found in all of Koblenz so Hotels.com found us a place in Frankfurt, to which we drove over an hour and checked in at 2 a.m.
Stayed 1 night in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean
Awesome location, close to all Koblenze has to offer and to the local area so there is cheaper food and drinks if you head towards the train station. Great bakery a few doors up for breakfast and close to the train station if that's how you're travelling. Check in was a bit tricky as the email was in German but after we translated it we realised you got the keys from the lady in the Asian Restuarant below the apartments- be mindful you have to pay in cash! The apartments are very clean - some have no bathroom privacy as the walls are glass but no big deal - just look the other way 😎
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Modern apartment
The apartment was very nice, new, and updated. Please note the following: - No formal check in and check out. You get the keys from the Chinese restaurant next door, and they don't speak English. They are very nice, but there are communication barriers. - There is limited parking directly behind the building, and the back entrance is a little bit shady, with some gaps/holes in the ground, less clean and not well kept. - No elevator, and there are quite a few stairs. - There are plenty of kitchen items. There are no condiments, which is very normal - The rooms are not cleaned on a daily basis - Walkable to restaurants and the old town
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Difficulty cchecking in would only accept cash
Difficulty checking in would only accept cash I had to go find bank to get cash before being giver key They don't speak English which made checking in difficult
Stayed 3 nights in May 2018

4/10 Poor

Andrew, Wales

Liked: Cleanliness, room comfort
Disliked: Staff & service
Check in procedure poor
The Expedia website said to phone to arrange booking in. I phoned several times and received no response. There was only a card on the door saying to go into the neighbouring restaurant. All very unclear. Also the flat was on the 4th floor with no fire escape.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
Great location for walking the town. Clean. Modern. Comfortable. Super affordable. Quick & easy check in & check out.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Well located on the street connecting the two train stations of Koblenz, with a movie theatre across the street and bakeries / restaurants around, the apartment was OK inside but the building looked partly unfinished, the two flights of stairs were narrow and steep (and painful to climb up or down with all the luggage), and the management was not very friendly.
Stayed 14 nights in Nov 2017

6/10 Okay

jean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Anna Elsabe

Stayed 2 nights in Oct 2023

8/10 Good

Mirjeta

Stayed 2 nights in Jul 2023

8/10 Good

Roland

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Simpel und kostengünstig
Stayed 1 night in Apr 2023

10/10 Excellent

Eugen

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Martínez

Business traveller
Disliked: Amenities, property conditions & facilities
Achtung Betrüger, Anbieter erstattet vereinbarte Stornogebühr nicht, nach meherern Anrufen und Nachrichen!!!
Stayed 4 nights in Sep 2022

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bei uns war alles super
Stayed 1 night in Aug 2022

4/10 Poor

Sohrab

Stayed 1 night in Jun 2022

10/10 Excellent

Tjorben

Liked: Room comfort
In Ordnung
Das Appartement war schön zentral gelegen und demnach gut zu erreichen. Leider ließ die Sauberkeit zu wünschen übrig (Haare, Pfanne und Geschirr war dreckig). Das Bad war jedoch schön eingerichtet mit toller großer Dusche. Jedoch war der komplette Klositz so locker, dass man ihn abnehmen konnte (sonst wäre man neben der Toilette gelandet) und die Schiebetür ist eher bedingt blickdicht und schließt auch nicht ab.
Stayed 1 night in Apr 2022
Response from Team Dingdong Koblenz on 19 Apr 2022
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen sowohl die Lage als auch das Badezimmer gut gefallen hat. Wir entschuldigen uns für die Mängel die Sie gefunden haben. Leider haben wir keinen Anruf von Ihnen erhalten um uns dem Problem direkt anzunehmen. Sie können uns in Notfällen telefonisch kontaktieren damit wir Ihnen direkt eine Lösung anbieten können. Wir hoffen Sie nochmals bei Dingdong Koblenz - city apartments begrüßen zu dürfen.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De ingang is moeilijk te vinden! Op 10-15 minuten lopen van het station. Dicht bij het centrum. Slechte wifi. Goede badkamer.
Stayed 2 nights in Jul 2021
Response from dingdong Koblenz on 11 Aug 2021
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass die Lage für Sie zentral und das Badezimmer auch gut war. Wir entschuldigen uns für die Unannenhmlichkeiten. Sie hätten uns gerne direkt kontaktieren können. Wir würden Ihnen eine Anfahrtsbeschreibung zu schicken und das WLAN prüfen lassen bzw. Ihnen eine passende Lösung anbieten. Wir hoffen Sie nochmals bei dingdong Koblenz begrüßen zu können.

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness
SÜßE MAUS IN DER NACH - DER EINZIGE MITARBEITER .
Dursichtige Tür ins Badezimmer ist blöd. Wenn jemand auf den Klo sitzt kann man alles vom Bett sehen. Die einzige Mitarbeiter von diesen Hotel, die wir gesehen haben , waren Mäuse.
Stayed 1 night in Jul 2020
Response from dingdong koblenz - city apartments on 20 Jul 2020
Hallo Anna, es tut mir leid, dass du mit deinem Zimmer unzufrieden warst. Leider hast du uns während deines Aufenthaltes nicht kontaktiert um nach einer gemeinsamen Lösung zu finden. Bei einer Buchung kannst du gerne angeben, dass du ein Bad ohne Glas haben möchtest. Bitte kontaktiere uns direkt um eine Lösung zu finden.

8/10 Good

Jens

Liked: Cleanliness
God til prisen
Centralt beliggende og OK til prisen, men ikke egnet til gangbesværede.
Stayed 2 nights in Jun 2020
Response from dingdong bonn-city apartments on 3 Jul 2020
Hello Jens, thank you for taking the time to review us. We are glad you enjoyed your stay and our central location. We hope you will visit us again soon!

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Klar der Eingang und insgesamt etwas mhh, aber Zimmer war okay. Mit der Rechnung hat auch Super geklappt!
Stayed 1 night in Feb 2020
Response from dingdong city apartments on 12 Feb 2020
Hallo Peter, vielen Dank für die Bewertung. Wir freuen uns, dass Sir das Zimmer gefallen hat und die Rechnungsabwicklung ohne Probleme verlief. Die Optik des Eingangs ist derzeit beeinträchtigt, da wir gerade einen Aufzug bauen um den Aufstieg in die Zimmer für unsere Gäste zu erleichtern. Ich hoffe wir können sich bald wieder bei uns begrüßen.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from dingdong city apartments on 15 Dec 2019
Vielen Dank, dass Sie sich die Zeit genommen haben, unsere Unterkunft zu bewerten. Wir freuen uns, dass es Ihnen gefallen hat und hoffen Sie beehren uns bald wieder.

2/10 Terrible

Tone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sneiper og kaldt vann.
Å komme til en plass du har betalt en del penger for og finne sneiper i kroker og ikke varmt vann i dusjen er for oss som var der useriøst. Ga beskjed pr. Mail om mangler og noe av dette ble rettet opp. Men nei. En slik opplevelse som dette for ting du betaler for ønskes overhode ikke igjen. Å det er det man kan si om den saken.
Stayed 7 nights in Aug 2019

4/10 Poor

Nunzio

Liked: Cleanliness
Disliked: Staff & service
Köln, München o. Hamburg – es war doch Koblenz!
Die Unterkunft ist für über 80€ einfach viel zu teuer (und es war KEINE Messezeit!). Kein Chic, kein Charme und wenn jemand eine Unterkunft sucht, und er keine findet, dann nehmen, ansonsten würde ich davon abraten. Kein einziges Bild was dem Hotel hinterlegt ist, gehört zu dem Zimmer was ich bekommen habe – sehr gut fotografiert, aber es entspricht nicht den Tatsachen oder die Bilder müssen anders zugeordnet werden. Zudem liegt das Zimmer 1.1 zur vielbefahrenen Strasse hin – die ganze Nacht über LKW und Busse + „möchtegern Rennfahrer“. Der Lärm war unerträglich. Mein Zimmer war sauber, doch das ist nicht alles bei einer Buchung. Eine Rechnung abzuändern ist anscheinend nur schwerlich möglich und wenn man ein Parkticket (der familieneigene Parkplatz hinterm Haus!) nachträglich bezahlen möchte, dann nur Cash und handschriftlich auf der Rechnung – sehr dubios. Die Besitzer / die „Schlüsselübergeber“ sind sicherlich sehr bestrebt gewesen mir den Aufenthalt so angenehm wie möglich zu gestalten, doch für Businesstripps, wo es auch mal eine standfeste mobile Leitung (mitten in der Stadt!) geben sollte, ist der hauseigene WLAN-Spot zu schwach. Ich bin leider enttäuscht, denn Preis-Leistung ist hier bestenfalls ein Mangelhaft.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Incredible
They don’t speak english and you have to pay only cash. I changed place.
Stayed 4 nights in Mar 2018

6/10 Okay

Vilson Antonio

Disliked: Cleanliness
Bom
O quarto bom, porem as instalações mal cuidada.

8/10 Good

B, frankfurt

Liked: Cleanliness
Disliked: Staff & service
Apartment Wohnung in zentrumsnähe
Die Wohnung ist sehr unscheinbar und gehört zum DingDong Asia Restaurant im Erdgeschoss (dessen essen nicht zu empfehlen ist^^) Die Kommunikation mit dem Hausherren ist aufgrund mangelnder Deutschkenntnisse schwierig. Die Wohnung an sich ist aber sehr schön und in einem sauberen Zustand, einfach eingerichtet aber gut ausgestattet
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Das Apartment ist sehr schön eingerichtet. Allerdings gab es viele Probleme beim eincheken, da die Dame die sich darum gekümmert hatte nicht viel Ahnung von den Apartments hatte.
Stayed 1 night in Dec 2017

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
OK apartments.
It is a bit awkward at first, but the reception is the chinese restaurant below the apartments. Unfortunately the person we talked to did not speak fluent German. But the apartments themselves are recently renovated and clean. Even though it is on top of a chinese restaurant, you don't hear a thing. The beds are also OK comfort wise, but they are on wheels so they keep rolling away if you sleep together. The kitchennette is nice. When checking out be sure you put the keys in the correct mailbox next to the chinese restaurant and not in the hallway. This is confusing. Wifi was available but not super quality. Location is excellent!
Stayed 2 nights in Nov 2017

2/10 Terrible

christel, emsdetten

Disliked: Cleanliness, property conditions & facilities, room comfort
Ist auf keinen Fall ein Hotel
Einfach nicht gut und auf keinem Fall weiterempfehlen. Vieles lässt zu Wümnschen übrig.
Stayed 4 nights in Sep 2017