Kobe Hotel Guide. Independent Hotels in Kobe, Japan

We stayed here for 2 nights, enjoyed every second of it, staff are extremely helpful, they came and pick us up af Arima Onsen station, arrived within 5 minutes of the call, staff welcomed us in the hotel with some small snack and cold tea, whilst the receptionist were explaining everything to us, our luggages were carried to our room. We booked our first private bath, extremely comfortable and private. There are public bathing as well, dinner and breakfast are also served in private dining rooms. A great hotel to come back to! Forgot to mention hotel provides free van transport to bus or station if you need, just ask front desk!

The reception area is out of this world, so bright, airy, roomy. Our room view was the same as shown in the advertisement. We wanted to arrange for our luggage to be picked up and sent ahead to the airport, so we didn't have to carry it through several train stations and on to the Shinkansen, and as we do not know any Japanese, and the staff had limited English, thought this may have been a problem. It was not, between us, we were able to sort this with the staff who were so helpful and patient, we were so very grateful.

japanese room with actual beds. beds were like hospital beds so were very comfortable. own toilet but shared bathroom which is the onsen so it's fine. few rooms so one of the private onsens would always be available.

Happy with my stay. Staff is helpful and friendly. They speak basic English, takes me some effort to understand how the laundry thing works. Room is clean and nice. With my 28 inch suitcase open, barely enough room for walking around, marginal acceptable.

This hotel is situated in walking distance to the high end shopping and also close to the malls and major department stores. The harbor walks are also very close as the museums and other city educational centers. The hotel is immaculate. The room has everything you want and everything works well. Has great breakfast, lunch and dinner available. Staff were also great.

Pleasant staff, clean room, except for the stains on the bedspread. Good that they had in-room coffee. Many Japanese hotels don't. They need to update their shower curtains though so the floor doesn't get wet every time you take a shower.

The hotel has gone to much trouble to provide a variety of amenities........

Very impressed beautiful hotel. At the front of habour, nice building looks like a cruise ship. Very nice neighbourhood with shopping malls and quite of good restaurants at walking distance.