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"The staff were very nice. The property itself is in serious disrepair. Stains all over the carpets in the hallways, gouges out of the walls most likely from luggage and carts. Mini refrigerator in room has a working light inside but nothing cooling. The breakfast is plentiful and poor quality. Cold food that’s supposed to be warm, dry flake apart pancakes, bland food. Do not spend the money to include breakfast. All in all a decent location to walk about, or catch the train but would never stay here again. "

"The onsen was great! "

"Thoroughly enjoyed our stay here. The Hotel has an excellent location. It is next door to the Metro for easy access. There are some great restaurants in the area and if you like Starbucks that is just down the road. Very clean 5-star hotel in my opinion. Room was spacious for Japan standards."

"The room was nice and the location made it easy to grab a train anywhere. There were some interesting characters in the area but felt safe."

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"My first action was to empty my bladder. I immediately noticed that bathroom had no lock.I hit my head and was propelled back onto the throne, where my leg hit the door slightly, which caused it to open. There was a lot of construction going on outside. Barring that, breakfast was good, but my family prefers a more western breakfast. The location was convenient and the staff was friendly. "

"Property was clean and well maintained. Gym had everything we needed and the view was fantastic."

"overall excellent hotel. very convenient location. and room is spacious too. "

"Great property and well kept grounds. The onsen was fantastic. Welcome drink and breakfast were nice touches. They set up a baby crib and baby bedding and blanket for us, which was perfect. Only draw back is the location is a 10-15 minute walk to train station and restaurant area. They also did not have room for us for dinner in the hotel lobby "