Outdoor pool
Check availability

Reviews of The Oceanic Sportel Phuket - SHA Extra Plus

4.5 out of 5
The Oceanic Sportel Phuket - SHA Extra Plus
37/7, M.1, Thepkrasatree Road, Ko Kaeo, Phuket

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Lou

Stayed 4 nights in Mar 2024

8/10 Good

Prisilla

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very comfortable, the AC worked great. The pool was really nice and big and the breakfast was delicious every morning! The bed was super super comfortable and the staff was great! I enjoyed the gym, it had all the machines I needed and the WiFi was good too! The only thing is that it’s far from the nice beaches. I rented a motorbike to get around so it was fine, but if you’re not an experienced driver the drives can seem far and stressful, however if you are comfortable riding, it’s all good. I overall loved staying here.
Stayed 7 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Only after checking in did I dicover their so called beach is a cesspool on the ocean Do not stay here .. total rip off no compensation they stole about 300 to abort reservation .. horrible location . Worst hotel ever
Stayed 11 nights in Dec 2023
Response from The Oceanic Sportel Team on 27 Jan 2024
Dear Guest,Our hotel may not be located in the city center. It is only 10-15 minutes from our hotel to Phuket Old Town. But you can rest assured that the area where our hotel located are quiet and undisturbed. We are follow your booking condition was non-refundable.We sincerely hope that you will give us a chance and come back again in the future

10/10 Excellent

Namba

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from The Oceanic Sportel Team on 27 Jan 2024
Dear Namba,We truly appreciate your wonderful 5 score. And we are look forward to welcoming you soon.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Feb 2023

8/10 Good

JINGOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from The Oceanic Sportel Team on 27 Jan 2024
Dear JINGOO,Thank you for taking time to share your experience with us!We look forward to welcoming you back again soon.

8/10 Good

JINGOO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from The Oceanic Sportel Team on 27 Jan 2024
Dear JINGOO,Thank you for choosing to stay with us and 4 score. The Oceanic Sportel, the comfort and satisfaction of our guests is always our priority.We look forward to welcoming you soon.

6/10 Okay

VINCENT, LAMORLAYE

Liked: Amenities, property conditions & facilities
C’est un hôtel où il y a aucun accueil le personnel est froid il faut surtout pas parler français sinon ils font semblant de pas comprendre et en plus il se moque de vous quand vous êtes quand vous partez il rigole
Stayed 11 nights in Jan 2024
Response from The Oceanic Sportel Team on 27 Jan 2024
Dear VINCENT,We have a 24/7 receptionist and we primarily use English to communicate with our guests. Our hotel apologizes that our staff cannot communicate with you in French.And we do apologize for our staff impolite with you and make you feel uncomfortable.This did not reflect our usual service and the corrective action will be taken for better performance.We sincerely hope that you will give us a chance and come back again in the future

10/10 Excellent

robin

Travelled with family
Liked: Amenities
Propreté des chambres et leur design ainsi que l’accueil à la réception
Stayed 4 nights in Aug 2023

8/10 Good

Suk Fun Stefenny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Overall very good! Housekeeping clean up schedule and tennis court booking system need some improvement!
Stayed 3 nights in May 2023