Check COVID-19 restrictions.

Find out moreOpens in a new window

Dower House Hotel & Spa, Sure Hotel Collection by Best Western

Photo gallery for Dower House Hotel & Spa, Sure Hotel Collection by Best Western

Featured image
Indoor spa bath
Indoor pool
Indoor pool
Individually decorated, desk, blackout curtains, iron/ironing board

Overview of Dower House Hotel & Spa, Sure Hotel Collection by Best Western

Dower House Hotel & Spa, Sure Hotel Collection by Best Western

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Bond End, Knaresborough, England, HG5 9AL

Explore the area

  • Popular LocationKnaresborough Castle9 min walk
  • Popular LocationMother Shipton's Cave14 min walk
  • Popular LocationHarrogate Golf Club18 min walk
  • AirportLeeds (LBA-Leeds Bradford)21 min drive

Choose dates to view prices

About this area

Knaresborough

Located in Knaresborough, Dower House Hotel & Spa, Sure Hotel Collection by Best Western is in the city centre and near a train station. Harrogate Golf Club and Turkish Baths and Health Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nidderdale and Mother Shipton's Cave. Looking to enjoy an event or a game while in town? See what's happening at Wetherby Racecourse or Ripon Racecourse. Guests love the hotel's location for the sightseeing.

What's nearby

  • Knaresborough Castle - 9 min walk
  • Mother Shipton's Cave - 14 min walk
  • Harrogate Golf Club - 18 min walk
  • Plumpton Rocks - 6 min drive
  • Harrogate Convention Centre - 7 min drive

Getting around

  • Knaresborough Station - 5 min walk
  • Leeds (LBA-Leeds Bradford) - 21 min drive

Restaurants

  • Storm — 1 min walk
  • The Ugly Duckling - 4 min walk
  • The Crown Inn - 5 min walk
  • McQueen's - 6 min walk
  • Marigolds Cafe - 7 min walk

About this property

Dower House Hotel & Spa, Sure Hotel Collection by Best Western

3-star hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 29 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include DVD players and coffee makers. Housekeeping is available once per stay.
Dower House Hotel & Spa, Sure Hotel Collection by Best Western offers 29 forms of accommodation with DVD players and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Imagine has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 2 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–9:30 AM: GBP 5.00 for adults and GBP 3.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Guests should be aware that they must download the Vamoos app on their smartphone in order to access their guestroom.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of GBP 10.00, per pet, per night, plus a deposit of GBP 10.00 per day
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 10.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 5.00 for adults and GBP 3.50 for children (approximately)
  • Self-parking fee: GBP 2 per stay
  • Pet deposit: GBP 10.00 per day
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Dower House Hotel Knaresborough
Best Western Dower House Hotel
Best Western Dower House Knaresborough
Best Western Dower House
Best Western Dower Hotel
BEST WESTERN Dower House Hotel & Spa Knaresborough, Yorkshire
Knaresborough Best Western
Best Western Knaresborough
Dower House Hotel Spa Sure Hotel Collection by Best Western

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 36 out of 114 reviews
5 - Excellent 32%
Rating 4 - Good. 46 out of 114 reviews
4 - Good 40%
Rating 3 - Okay. 21 out of 114 reviews
3 - Okay 18%
Rating 2 - Poor. 7 out of 114 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 114 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

3/5 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice place good staff, need some improvements
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Absolutely spot on,staff,service/services
Stayed 3 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021