Title: Hotel Crystal - Das Alpenrefugium Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Crystal - Das Alpenrefugium Mountain ski retreat with full-service spa and restaurant ![Lake](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/b812c116.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/9c3bff92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/b400ebff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/57e1e494.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/0ed59d39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Crystal - Das Alpenrefugium, nestled near Kitzbueheler Horn Ski Area and Hahnenkamm Cable Car, offers an upscale retreat with a spa featuring body treatments and yoga classes. Enjoy skiing, hiking/biking trails nearby or unwind at the garden; amenities include a terrace for relaxation, shopping on site for convenience and in-room WiFi to stay connected. Guests also appreciate the arcade/game room for entertainment. This hotel has received good marks from guests who liked its overall condition. 7.8 Good ## Popular amenities - Bar - Breakfast available - Spa - Gym - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2179371&PinnedHotelID=2179371&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/efd99808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View ### Highlights Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding - 215 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Floor plan](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/e449a8be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Queen Bed, Balcony, Mountain View ### Highlights Balcony Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 269 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View | Floor plan](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/bf5b4210.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Mountain view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Superior Suite, 1 Bedroom, Balcony, Mountain View | Floor plan](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/76a1891d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom, Balcony, Mountain View 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu - 538 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Queen Bed ![Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/624c4071.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Heating Connecting rooms available - 969 sq ft - 2 bedrooms - Mountain view - Sleeps 7 - 1 King Bed, 2 Single Beds and 1 Double Bed ![Family Suite, 1 Bedroom, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/ded14a2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Bedroom, Balcony, Mountain View ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Dining table Flat-screen TV Hypo-allergenic bedding - 646 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 1 King Bed and 1 Single Bunk Bed ![Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/9cfbc279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu - 431 sq ft - Mountain view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/efd99808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding - 215 sq ft - Mountain view - Sleeps 1 - 1 Queen Bed ![Superior Single Room, 1 Queen Bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/97fe5b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, 1 Queen Bed, Balcony, Mountain View ### Highlights Balcony Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 269 sq ft - Mountain view - Sleeps 1 - 1 Queen Bed ![Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/f7947ad1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Mountain view - Sleeps 1 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179400/2179371/efd99808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View ### Highlights Soundproofed Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding - Mountain view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitzbuehel-Hotels-Hotel-Crystal-Das-Alpenrefugium.h2179371.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitzbuehel-Hotels-Hotel-Crystal-Das-Alpenrefugium.h2179371.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.51838%2C12.42438&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sa-RzX0fNAYyS7qNW571ek2GKfg=) Hornweg 5, Sankt Johann in Tirol, Tirol, 6380 #### What's nearby - St. Johanner Bergbahnen - 3 min walk - 0.2 miles - Panorama Badewelt - 6 min walk - 0.4 miles - Black Lake - 13 min drive - 6.3 miles - Hahnenkamm Cable Car - 13 min drive - 6.9 miles - Kitzbueheler Horn Ski Area - 19 min drive - 8.2 miles #### Getting around - St. Johann in Tirol Station - 10 min walk - Salzburg (SZG-W.A. Mozart) - 67 min drive #### Restaurants - ‪McDonald's - ‬13 min walk - ‪Ristorante Pizzeria La Rustica - ‬4 min walk - ‪Villa Masianco - ‬2 min walk - ‪Le Bastian - ‬9 min walk - ‪Sporthotel Austria - ‬3 min walk ## About this property ### Hotel Crystal - Das Alpenrefugium Upscale hotel near Panorama Badewelt Located close to Kitzbueheler Horn Ski Area and Hahnenkamm Cable Car, Hotel Crystal - Das Alpenrefugium provides a terrace, shopping on-site and a garden. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski passes. Treat yourself to a body treatment, a body scrub or a manicure/pedicure at Crystal Sauna, the on-site spa. Yoga classes are offered at the gym; other things to do include archery, mountain biking and snowboarding. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi. Other perks at this hotel include: - Outdoor pool access nearby - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - A round-trip airport shuttle (surcharge), access to a nearby indoor pool and express check-out - Express check-in, smoke-free property and coffee/tea in reception - Guest reviews speak well of the overall condition Room features All guest rooms at Hotel Crystal - Das Alpenrefugium include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and bathrobes. Extra amenities include: - Baths or showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Heating, daily housekeeping and desks ## Similar properties ![Family Room, 2 Bedrooms, Balcony, Mountain View | Hypo-allergenic bedding, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/21000000/20310000/20306300/20306236/w3837h2554x3y3-259689ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### COOEE alpin Hotel Kitzbüheler Alpen Sankt Johann in Tirol - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 203 reviews £82 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=20306236&PinnedHotelID=20306236&HadPinnedHotel=true®ionId=-1&adults=2) ![Exercise/lap pool](https://images.trvl-media.com/lodging/5000000/4290000/4281900/4281878/a02b07d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gartenhotel Rosenhof Kitzbuehel Oberndorf in Tirol - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 54 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=4281878&PinnedHotelID=4281878&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/67000000/66390000/66382700/66382657/4b025ff6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Das Walchsee Resort Walchsee - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 83 reviews £151 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=66382657&PinnedHotelID=66382657&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8820000/8817400/8817368/1d5a95e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### alpenhotel Kaiserfels Sankt Johann in Tirol - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 121 reviews £114 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8817368&PinnedHotelID=8817368&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92410000/92407600/92407521/8517ddbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HENRI Country House Kitzbühel Kitzbuhel - Pool - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 48 reviews £113 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=92407521&PinnedHotelID=92407521&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2820000/2814400/2814336/10883da3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sporthotel Austria Sankt Johann in Tirol - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2814336&PinnedHotelID=2814336&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, aromatherapy](https://images.trvl-media.com/lodging/42000000/41950000/41948200/41948180/1f6befa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AlpenParks Hotel & Apartment Taxacher Kirchberg in Tirol - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 21 reviews £139 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=41948180&PinnedHotelID=41948180&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/15000000/14760000/14757500/14757472/af8cab27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Wirtshaus Post Sankt Johann in Tirol - Breakfast included - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 149 reviews £111 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=14757472&PinnedHotelID=14757472&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/45000000/44130000/44124100/44124071/ff352fb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ZUM STERNENHOF Koessen - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 82 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=44124071&PinnedHotelID=44124071&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/15000000/14770000/14765500/14765460/fc83a51d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Explorer Hotel Kitzbühel Sankt Johann in Tirol - Breakfast included - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 121 reviews £113 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=14765460&PinnedHotelID=14765460&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour offsite parking within 500 metres - 24-hour return airport shuttle on request for a surcharge - Ski shuttle nearby - Uncovered parking on site (EUR 9 per day; includes in/out privileges) - Uncovered extended parking on site (EUR 7 per day) ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 13 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Arcade/game room - Archery - Bicycle rentals - Books - Downhill skiing - Full-service spa - Gym - Hiking/biking trails - Indoor pool (guest access) - Mountain biking - Outdoor pool (guest access) - Ropes course - Sauna - Segway rentals/tours - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Snowboarding - Steam room - Yoga classes ### Family friendly - Access to nearby indoor pool - Access to nearby outdoor pool - Arcade/game room - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - In the mountains - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Spa open daily - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance ### More - 1 building - 4 floors - Built in 1966 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Restaurant dining guides ### More - Connecting rooms available - Desk - Free daily newspapers - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Late check-in fee charged for check-in between 6:00 PM and 10:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7:30 AM - 10:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination ### Renovations and closures This property is closed from 6 October 2025 to 31 December 2026 (dates subject to change). The property is closed during April and November. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 89.0 per day. Cots (infant beds) are available for EUR 29.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.60 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children - Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6) - Uncovered self-parking fee: EUR 9 per day (in/out privileges) - Uncovered extended parking fee: EUR 7 per day - Early check-in is available for a fee (subject to availability) - Late check-in fee charged for check-in between 6:00 PM and 10:00 PM - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 29.0 per night - Rollaway bed fee: EUR 89.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Aktivhotel Crystal Aktivhotel Crystal Hotel Aktivhotel Crystal Hotel St. Johann in Tirol Aktivhotel Crystal St. Johann in Tirol Aktivhotel Crystal Hotel Sankt Johann in Tirol Aktivhotel Crystal Sankt Johann in Tirol Aktivhotel Crystal Crystal Das Alpenrefugium Hotel Crystal - Das Alpenrefugium Hotel Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol ## Frequently asked questions ### Does Hotel Crystal - Das Alpenrefugium have a pool? > Yes, this property has outdoor pool access. ### Is Hotel Crystal - Das Alpenrefugium pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Crystal - Das Alpenrefugium? > Self-parking is available for EUR 9 per day. Extended parking is available for EUR 7 per day. There is free parking nearby. ### What time is check-in at Hotel Crystal - Das Alpenrefugium? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM to 10:00 PM for a fee. ### What time is check-out at Hotel Crystal - Das Alpenrefugium? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Does Hotel Crystal - Das Alpenrefugium provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 159 per vehicle applies. ### Where is Hotel Crystal - Das Alpenrefugium located? > Located near the slopes, this Sankt Johann in Tirol hotel is in the mountains, 0.4 mi (0.6 km) from Panorama Badewelt, and within 9 mi (15 km) of Hahnenkamm Cable Car and Hartkaiser Gondola. Hahnenkamm Ski Area and Kitzbueheler Horn Ski Area are also within 12 mi (20 km). St. Johann in Tirol Station is 10 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Crystal - Das Alpenrefugium Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.2 Location ### 7.8 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 13 8 - Good 11 6 - Okay 5 4 - Poor 1 2 - Terrible 4 ### 6/10 Okay #### carsten 24 Feb 2024 Liked: Cleanliness, property conditions & facilities Group of four travelling together. Located at the top floor. The room itself quite ordinary. No balcony. Windows high in the room. Want to see out need to stand up. Anoying noice from ventilation during daytime. Room nice and clean. The dining options of this hotel was not appealing so we did not eat at the hotel during the week. 25 € each person for breakfast NO WAY. Dinner only on pre-booking and very pricy 60 € for evening menu. Really good dining and breakfast alternatives very close to the hotel. WIFI in the room non functional. 4G on phones barely reachable. Bring your own internet. Indeed friendly staff. Ideal location for public transport, skiing and lift as well as all the nearby restaurants. ##### carsten Stayed 7 nights in Feb 2024 ### 2/10 Terrible #### Dominique 27 Jul 2023 Liked: Property conditions & facilities Disliked: Staff & service #### Disappointing experience This hotel is clarly overpriced for the level of service you get. Supposedly a 4 star hotel, but no toiletry items at all in the bathroom, just a soap dispenser stuck on the wall; Poor breakfast buffet, in variety and quantity: I have seen better breakfasts in some 2 star hotels. The fact that they charged us an extra 72 Euros per night for a 3 year old child sharing his parents bed seemed to me really exagerated. Also, be prepared to move your luggage through the stairs as the elevator only reaches half floors. Even the picture of the swiming pool they put on their front page is not directly at the hotel, but it is the municipal swimming pool that is 10 min away, and to which they provide you with free entry tickets. An finally, although the reception ladies were quite nice, the manager was very rude to us and made us feel really unconfortable and unwecomed during our stay. In conclusion, not what we expected at all! ##### Dominique Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Thijs 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mooi gelegen, direct onderaan de lift en op loopafstand van het centrum. Gezellig en goed ontbijt. Prima kamers en aardig en behulpzaam personeel. ##### Thijs Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lisbeth 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lisbeth Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rauli 10 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Suosittelen Erittäin ystävällinen henkilökunta. Hinta/laatu poikkeuksellisen hyvä. Pohdin hyvän huoneen ja työpisteen vuoksi jäämistä toiseksi yöksi. ##### Rauli Stayed 1 night in Sep 2024 ### 8/10 Good #### Peter 9 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel. ##### Peter Stayed 2 nights in Feb 2024 ### 8/10 Good #### Christian 25 Sept 2023 ##### Christian Stayed 2 nights in Sep 2023 ### 6/10 Okay #### carina 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Dyrt,fick betala att stå på parkeringen Ingick ingen frukost i priset ##### carina Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Arne Normann 14 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Dejligt hotel med meget venligt personale ##### Arne Normann Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Verified traveller 30 Aug 2023 Liked: Cleanliness, property conditions & facilities, room comfort Restaurant closed on Saturday, Sunday and Monday for dinner. ##### Verified traveller Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Verified traveller 25 Aug 2023 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort Preis Leistung hat nicht gepasst … ##### Verified traveller Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Ole Haubo 27 Jul 2023 Disliked: Staff & service ##### Ole Haubo Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jakob 27 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jakob Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Slava 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Alles passt! ##### Slava Stayed 2 nights in Jul 2023 ### 8/10 Good #### Mark 14 Jun 2023 ##### Mark Stayed 2 nights in Jun 2023 ### 8/10 Good #### Jos 4 Oct 2022 ##### Jos Stayed 1 night in Sep 2022 ### 10/10 Excellent #### gianluca 15 Aug 2022 ##### gianluca Stayed 1 night in Aug 2022 ### 8/10 Good #### Verified traveller 17 Jan 2020 ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Kerstin 19 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Inhabergeführtes Hotel in unmittelbarer Liftnähe Gepflegtes Hotel mit gutem Frühstück, Halbpension kann zugebucht werden. Parkplätze sind vor dem Haus vorhanden. Das Zimmer war sehr sauber und alles Notwendige für einen Kurzurlaub vorhanden. Das Servicepersonal war sehr freundlich, wir kommen gerne wieder. ##### Kerstin Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller 3 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Empfehlenswertes Sporthotel. Das Personal war bis auf eine Mitarbeiterin sehr nett und - wenn gefragt - hilfsbereit. Das Zimmer war von den Abmessungen großzügig, die Austattung etwas bieder (aber durchaus stimmig). Der Fernseher war der kleinste den jeh gesehen habe (persönlich keinen großen Wert), dafür aber eine (Lese-)Sessel. Auffällig war die Sauberkeit; durchweg tip top! Angehm überrascht war ich von dem aufwendig und liebevoll gestalteten Saunabereich (Finische-, Bio- und noch eine weitere Bio-? Sauna) Beim Frühstück ist der exzellente Kaffe hervorzuheben. Die Parksituation kann etwas schwierig werden. Abgesehen davon könnte man sich Sorgen um Dachlawinen machen (in dem Fall dürfen die allermeisten Parkplätze entfallen) Abends gibt es nur Halbpension, kein „à la Carte“, Restaurants sind aber fußläufig gut erreichbar. Gerne wieder! ##### Verified traveller Stayed 2 nights in Jan 2019 ### 8/10 Good #### Verified traveller 3 Feb 2019 ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Martin 21 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Martin Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller 19 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful atmosphere at the Crystal Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer. ##### Verified traveller Stayed 7 nights in Feb 2018 ### 6/10 Okay #### Stefan, Malmö 4 Aug 2016 #### Hyfsat Ganska slitet hotel.Bra läge.Frukosten var bra ##### Stefan ### 6/10 Okay #### Mats, Malmö 25 Jul 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Bra hotell nära dalstationen för bergbanan. Typiskt Österrikiskt hotell som byggts för skidturism och som gick på sparlåga. Bar och restaurang var stängda. Bra rum, snyggt och prydligt. Äldre, lite "trött" dam som ansvarade för receptionen. Bäst av all var en mycket bra frukost, med bordsbetjäning. Återkommer gärna under vintersäsongen, då hotellet har perfekt läge vid bergbanan. ##### Mats ## Expedia's Latest Trends ### Hotels > [Rosewood Schloss Fuschl](https://www.expedia.co.uk/Hof-Bei-Salzburg-Hotels-Schloss-Fuschl.h583026.Hotel-Information) > > [Natur & Spa Hotel Lärchenhof](https://www.expedia.co.uk/Innsbruck-Hotels-Natur-Spa-Hotel-Larchenhof.h1202428.Hotel-Information) > > [Neuhaus Zillertal Resort](https://www.expedia.co.uk/Schwaz-Hotels-Alpendomizil-Neuhaus.h33626974.Hotel-Information) > > [Gartenhotel Daxer](https://www.expedia.co.uk/Zell-Am-See-Hotels-Gartenhotel-Daxer.h12591197.Hotel-Information) > > [DAS EDELWEISS - Salzburg Mountain Resort](https://www.expedia.co.uk/Grossarl-Hotels-DAS-EDELWEISS-Salzburg-Mountain-Resort.h15451813.Hotel-Information) > > [Almhof Family Resort & SPA](https://www.expedia.co.uk/Schwaz-Hotels-Almhof-Family-Resort-SPA.h57484394.Hotel-Information) > > [Das Kaltschmid](https://www.expedia.co.uk/Innsbruck-Hotels-Das-Kaltschmid.h7740651.Hotel-Information) > > [Hotel Berner Zell am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Berner-Zell-Am-See.h1772102.Hotel-Information) > > [Hotel Schloss Lebenberg](https://www.expedia.co.uk/Kitzbuehel-Hotels-Lebenberg-Schlosshotel-Kitzbuhel.h2348268.Hotel-Information) > > [LOISIUM Wine & Spa Hotel Langenlois](https://www.expedia.co.uk/Langenlois-Hotels-LOISIUM-Wine-Spa-Hotel-Langenlois.h1571737.Hotel-Information) > > [Moxy Vienna Airport](https://www.expedia.co.uk/Vienna-Hotels-Moxy-Vienna-Airport.h17228233.Hotel-Information) > > [Contiki Haus Schöneck](https://www.expedia.co.uk/Kitzbuehel-Hotels-Contiki-Gasthof.h54069320.Hotel-Information) > > [Aqua Dome](https://www.expedia.co.uk/Imst-Hotels-AQUA-DOME-Tirol-Therme-Langenfeld.h5182615.Hotel-Information) > > [Hotel Kaiserhof Kitzbuehel](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Kaiserhof-Kitzbuehel.h1353847.Hotel-Information) > > [Hotel Neue Post](https://www.expedia.co.uk/Schwaz-Hotels-Hotel-Neue-Post.h4663289.Hotel-Information) > > [Grand Hotel Zell Am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Grand-Hotel-Zell-Am-See.h1738601.Hotel-Information) > > [Hotel Sonnschein](https://www.expedia.co.uk/Kufstein-Hotels-Harmony-Hotel-Sonnschein.h1229642.Hotel-Information) > > [ElisabethHotel Premium Private Retreat](https://www.expedia.co.uk/Schwaz-Hotels-ElisabethHotel-Premium-Private-Retreat.h10253258.Hotel-Information) > > [Hotel Salzburgerhof](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Salzburgerhof.h4531322.Hotel-Information) > > [Steigenberger Hotel & Spa Krems](https://www.expedia.co.uk/Krems-An-Der-Donau-Hotels-Steigenberger-Hotel-Spa-Krems.h1335639.Hotel-Information) > > [Hotel Rainers21](https://www.expedia.co.uk/Brunn-Am-Gebirge-Hotels-Hotel-Rainers21.h29292717.Hotel-Information) > > [harry’s home Hart bei Graz hotel & apartments](https://www.expedia.co.uk/Hart-Bei-Graz-Hotels-Harrys-Home-Hotel-Graz.h1772096.Hotel-Information) > > [Sporthotel St. Anton](https://www.expedia.co.uk/Landeck-Hotels-Sporthotel-St-Anton.h9732625.Hotel-Information) > > [Mountains Hotel](https://www.expedia.co.uk/Innsbruck-Hotels-Mountains-Hotel.h1211054.Hotel-Information) > > [Romantik Hotel Zell am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Romantik-Hotel-Zell-Am-See.h446093.Hotel-Information) > > [Sport & Spa Hotel Strass](https://www.expedia.co.uk/Schwaz-Hotels-Sport-Spa-Hotel-Strass.h9774698.Hotel-Information) > > [NH Vienna Airport Conference Center](https://www.expedia.co.uk/Vienna-Hotels-NH-Vienna-Airport-Conference-Center.h661877.Hotel-Information) > > [Hotel Tirolerhof](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Tirolerhof.h9307414.Hotel-Information) > > [Hotel Zum Hirschen](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Zum-Hirschen.h2923726.Hotel-Information) ### Flights > [flights from george best belfast city airport](https://www.expedia.co.uk/lp/airports/bhd/flights-from-george-best-belfast-city-airport)