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Sentido alpenhotel Kaiserfels

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Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Balcony
In-room safe, desk, free cots/infant beds, free WiFi

Overview of Sentido alpenhotel Kaiserfels

Sentido alpenhotel Kaiserfels

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380

Explore the area

  • Popular LocationPanorama Badewelt4 min drive
  • Popular LocationMountain Cart28 min drive
  • Popular LocationKitzbueheler Peak44 min drive

Choose dates to view prices

About this area

Sankt Johann in Tirol

Located in Sankt Johann in Tirol, Sentido alpenhotel Kaiserfels is near a train station and in the mountains. Fieberbrunn Cable Car and Hahnenkamm Cable Car are notable landmarks, and if an activity is on the agenda, visit Kitzbueheler Horn Ski Area. Travelling with kids? Consider Panorama Badewelt and Freizeitpark Familienland. Enjoy the great outdoors with hiking/biking trails, ziplining and rock climbing, or hop on a segway for hire nearby and explore all the area has to offer.
Visit our Sankt Johann in Tirol travel guideOpens in a new window
Map

What's nearby

  • Panorama Badewelt - 4 min drive
  • Freizeitpark Familienland - 11 min drive
  • Schleier Waterfall - 25 min drive
  • Mountain Cart - 28 min drive
  • Kitzbueheler Peak - 44 min drive

Getting around

  • Grieswirt Station - 2 min drive
  • Salzburg (SZG-W.A. Mozart) - 59 min drive

Restaurants

  • Gasthaus zum Bären - 3 min drive
  • La Rustica - 4 min drive
  • S´Nandl - 4 min drive
  • Villa Masianco - 4 min drive
  • China Restaurant Lange Mauer - 4 min drive

About this property

Sentido alpenhotel Kaiserfels

Family-friendly slopeside fun with downhill skiing
Ski into Sentido alpenhotel Kaiserfels, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a full-service spa.
Sentido alpenhotel Kaiserfels offers 130 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Beauty Vital has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages spoken

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Italian, Romanian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (surcharge)
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Kaiserfels

Things to do

  • 18 holes of golf
  • Bike rentals
  • Canoeing
  • Cross-country skiing
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mountain biking
  • Playground
  • Rafting
  • Sauna
  • Skydiving
  • Sledging
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

See similar properties

Sankt Johann in Tirol
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Free WiFi
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Hotel
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4 star
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Pool
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The property is closed between 1 November and 16 December.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Children under 6 years old are not allowed in the spa without adult supervision

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
Sentido alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels Sankt Johann in Tirol
Sentido alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 48 out of 88 reviews
5 - Excellent 55%
Rating 4 - Good. 33 out of 88 reviews
4 - Good 38%
Rating 3 - Okay. 5 out of 88 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 88 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 88 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday nice hotel.
Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in St Johann
We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Stayed 4 nights in Jan 2020

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Stayed 7 nights in Sep 2019