Title: Rakuten STAY Kokura Station Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Rakuten STAY Kokura Station Aparthotel in Kitakyushu with a 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/8bb4ab20.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/10c616d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/340db000.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/18ae4c1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Twin Room with Counter | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/f6e59912.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Rakuten STAY Kokura Station puts visitors in the heart of Kokura's charm. The property offers WiFi for staying connected, convenient laundry facilities for refreshing travel wardrobes, and a 24-hour front desk that makes exploring nearby attractions hassle-free. 8.6 Excellent ## Popular amenities - Kitchen - Laundry - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=85480101&PinnedHotelID=85480101&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 10 of 10 rooms ![Standard Twin Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/733e8441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Double Beds ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains Private bathroom - 323 sq ft - City view - Sleeps 4 - 2 Double Beds ![Standard Twin Room with Counter | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/810af424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room with Counter ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains Private bathroom - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/10c616d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains Private bathroom - 344 sq ft - City view - Sleeps 4 - 2 Single Beds and 1 Double Bed ![Standard Double Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/a2b86f0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains Private bathroom - 323 sq ft - City view - Sleeps 4 - 1 Double Bed and 2 Single Futons ![Family Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/694c9a7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Non Smoking ### Highlights Separate sitting area Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains Private bathroom - 581 sq ft - City view - Sleeps 6 - 2 Double Beds and 2 Single Beds ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/e3c8def2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 6 ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/12425b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple - Sleeps 4 ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/bce84662.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin（with Counter） - Sleeps 4 ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/eeac1eaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 4 ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/86000000/85490000/85480200/85480101/baf92c87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitakyushu-Hotels-Rakuten-Stay-Kokuraekimae.h85480101.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitakyushu-Hotels-Rakuten-Stay-Kokuraekimae.h85480101.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.88424%2C130.88373&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A2Lei1jNIuL3Nq5zE2w2BqXrbns=) 1-chome-3-14 Komemachi Kokurakita Ward, Kitakyushu, Fukuoka, 802-0003 #### What's nearby - Kitakyushu Manga Museum - 4 min walk - 0.3 miles - Tanga Market - 4 min walk - 0.3 miles - Riverwalk Kitakyushu - 9 min walk - 0.5 miles - Kokura Castle - 10 min walk - 0.6 miles - West Japan General Exhibition Center - 11 min walk - 0.6 miles #### Getting around - Kokura Station - 6 min walk - Tanga Station - 8 min walk - Kitakyushu (KKJ) - 42 min drive #### Restaurants - ‪旬工房くら - ‬1 min walk - ‪うどん一勝 - ‬1 min walk - ‪門司港地ビール工房 - ‬1 min walk - ‪味処 矢野 京町店 - ‬1 min walk - ‪肉八 - ‬2 min walk ## About this property ### Rakuten STAY Kokura Station Aparthotel in Kitakyushu with a 24-hour front desk Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free aparthotel. Other amenities include a vending machine. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a sitting area and Netflix. Rakuten STAY Kokura Station offers 47 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and toothbrushes and toothpaste. This Kitakyushu aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/18000000/17520000/17517400/17517389/w5616h3708x0y36-17b6b2b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR Kyushu Station Hotel Kokura Kokura - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,170 reviews £65 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=17517389&PinnedHotelID=17517389&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/37000000/36250000/36249200/36249135/7fb95331.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Relief Kokura Annex Kokura - Free WiFi - Restaurant - Air conditioning - Laundry 8.6 Excellent 172 reviews £28 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=36249135&PinnedHotelID=36249135&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/200000/190600/190592/071d242e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RIHGA Royal Hotel Kokura Kokura - 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Private indoor bath (no minerals) ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Kitchen - Cookware, dishware, and utensils - Hob - Microwave - Refrigerator ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Separate sitting area ### Entertainment - 55-inch flat-screen TV with digital channels - Hulu - Netflix - Streaming services ### Laundry - Laundry facilities ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Iron/ironing board - Lockers - Vending machine ### Location highlights - In the city centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 47 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Rakuten stay Kokuraekimae Rakuten Stay Kokura Kitakyushu Rakuten STAY Kokura Station Aparthotel Rakuten STAY Kokura Station Kitakyushu Rakuten STAY Kokura Station Aparthotel Kitakyushu ## Frequently asked questions ### Is Rakuten STAY Kokura Station pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Rakuten STAY Kokura Station? > This property doesn't offer parking. ### What time is check-in at Rakuten STAY Kokura Station? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Rakuten STAY Kokura Station? > Checkout is at 10:00 AM. ### Where is Rakuten STAY Kokura Station located? > Located in Kokura, this aparthotel is within a 10-minute walk of Amu Plaza Kokura, Kitakyushu Manga Museum and Tanga Market. West Japan General Exhibition Center and Riverwalk Kitakyushu are also within 10 minutes. Tanga Station is 8 minutes by foot and Kokura Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rakuten STAY Kokura Station Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 131 8 - Good 78 6 - Okay 31 4 - Poor 9 2 - Terrible 4 ### 10/10 Excellent #### Joanne 18 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and value with a good size room. ##### Joanne Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Eric 28 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We always enjoy Rakuten when staying in Kokura. It's super simple, affordable, and has cooking amenities for longer stays. ##### Eric Stayed 23 nights in Jul 2025 ### 10/10 Excellent #### Mei Yi 25 Apr 2025 Liked: Cleanliness, room comfort, communication #### Nice experience This is a good hotel ##### Mei Yi Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Yuko 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very close to the Ichikawa station. Hotel is super clean and is basic but has everything you need. Fridge is larger than usual business hotels and room is spacious. Chose this hotel for the separate toilet and bathroom, and the sliding door that separates the beds from living room area. Although self-check in, there are staff on site who can help if needed. Super friendly staff. Highly recommended. ##### Yuko Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Youngwook 1 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect trip ##### Youngwook Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ashley 19 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication convenient, clean, easy check in and check out, short walk from Kokura station. Exactly what we needed for a quick overnight between trains. ##### Ashley Stayed 1 night in Aug 2024 ### 8/10 Good #### shu hung 8 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities large room, location is good. Near shopping mall and station ##### shu hung Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Stephen 25 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Although you have to check in via a tablet, it was quite easy after trying a couple times. Loved the hotel room, very roomy compared to a business hotel. Easy to get around to find eateries, etc. Had a nice time! ##### Stephen Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Daniel 18 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This is like an express hotel with an automated check in via tablets in the lobby. At the conclusion of your check in, an agent will face time to confirm and answer any questions. They have English speaking agents for foreign travelers. The room was compact bur efficient. You use a key code to enter the building and your room. A short walk from Kokura station and the castle park, there are a lot of dining options and shopping nearby. ##### Daniel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jennifer 18 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Rakuten Stay Kokura was clean, modern, and efficient. It was a very comfortable stay, and very convenient for access to the JR station and shopping and dining in the nearby shotengai. Would use a Rakuten Stay again. ##### Jennifer Stayed 4 nights in Nov 2023 ### 8/10 Good #### Hoi Ying 27 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location, it's walking distance from the main shopping and dining area. Convenient store just around the corner. The rooms are big and clean. It has refrigerator, microwave, sink, and portable stove for cooking. Also have hangers for hanging clothes. The bathroom and toilet size are big too. The water was strong and hot water was stable. Good choice at this price if you are driving. If you take trains, it might be a 15mins walk from station. ##### Hoi Ying Stayed 1 night in Apr 2025 ### 6/10 Okay #### Hisashi 19 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Convenient for transport and shopping ##### Hisashi Stayed 3 nights in May 2024 ### 10/10 Excellent #### king ki 8 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication good room condition ##### king ki Stayed 1 night in Oct 2024 ### 8/10 Good #### Ruben 18 Jul 2024 Liked: Cleanliness, room comfort, communication #### Great location Located in a very convenient location. Accessable to shopping, restaurants, convenience stores and transportatio. The pnly draw back is that it takes time to communicate with staff ##### Ruben Stayed 8 nights in Jul 2024 ### 10/10 Excellent #### CHEUK CHERRY 28 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Walkable to Kokura Station Self-check in, so make sure you follow instructions sent to pre-register your information and make that process easier ##### CHEUK CHERRY Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Rita 27 Apr 2024 Liked: Cleanliness, room comfort, communication #### Our Favorite Hotel in Japan This hotel had no desk clerk, but we were able to figure out how to check in and get the room lock code. The room was large by Japanese hotel room standards. It felt like a small apartment. The area had many restaurants and shopping areas close by. The laundry room had four washer/dryers that did an excellent job. They even automatically dispensed laundry detergent, so we didn’t have to go find any at a convenience store. ##### Rita Stayed 3 nights in Apr 2024 ### 8/10 Good #### Scott 25 Nov 2022 Liked: Amenities, communication The room was large and new looking. Very clean as well as a big bathroom. Well equipped with comfortable bed. Very happy with location close to main train station with lots of stores. Easy self check-in. I couldn't be happier except for the terrible Wi-Fi. Had to struggle with that for the 3 days I was there. If it wasn't for the Wi-Fi, everything would've been perfect. ##### Scott Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Hans 10 Dec 2023 Liked: Amenities, property conditions & facilities, communication There were ring marks left on the coffee table by a previously used cup. I had to clean the table. ##### Hans Stayed 1 night in Dec 2023 ### 4/10 Poor #### Pui Yee 22 Jun 2025 Disliked: Cleanliness, communication I stayed two nights with the hotel. The hotel is all remotely done on your own (including check in certification) which is fine. The unacceptable point is, after our self check in at 8pm, our room is half way cleaned!!!!!!!!! The rubbish left by the last guests still here. The slipper used by the last guests still here. The cleaning tool ( vaccum cleaner) still inside our room. This is TOTALLY unacceptable! This has never happened in our 20 years of travelling around the world! When we complaints via iPad at the front desk, the remote customer service just told us to email the photos to them. And they didn’t response to use after an hour! Not until we chase them! And the only solution is they will send the cleaner to clean tomorrow as there is no staff in the hotel at night……… This is completely terrible. No follow up from the hotel as well ![The rubbish bin is uncleared. Still have the rubbish from last guest! ](https://a.travel-assets.com/ugc/hotel-reviews/6e4189d4-d9d9-45a4-bc98-f149480acfcf-1750603059394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Slippers of the last guest! ](https://a.travel-assets.com/ugc/hotel-reviews/bb66b50f-d332-4201-8559-69012954f1ba-1750603058974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cleaning tools left behind by the cleaner! ](https://a.travel-assets.com/ugc/hotel-reviews/260b556b-dd82-4336-80ad-7272f51da33e-1750603060098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pui Yee Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Luis 26 Jul 2024 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication The room is not bad, but the system with nobody inthe front desk clearly does not work. People are not ready for that. We had difficulties the enter and whenI was going to buy my breakfast there was a man sleeping in the front desk, clearly unable to enter in his room. ##### Luis Stayed 1 night in Jul 2024 ### 4/10 Poor #### Man Fung 2 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication complicated check in, the check in code provided was not correct. called service centre couple of times for check in ##### Man Fung Stayed 1 night in Jul 2023 ### 6/10 Okay #### Matthew 17 May 2024 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication The check-in process was not smooth and did not receive the information until the day of check-out and was very confusing. There is no front desk and no personnel other than a virtual help desk which is inside the hotel and only accessible if you have a code which they did not provide ##### Matthew Stayed 1 night in May 2024 ### 6/10 Okay #### ユウダイ 20 Nov 2025 Disliked: Cleanliness, communication 困った時にフロントに電話で尋ねる、という事が出来ないのが困りました。そういう宿泊施設だからと納得しながらの宿泊でした。 無いと思っていたアメニティが揃っていたことやキッチンの備品が揃っていたのは助かりました。 ##### ユウダイ Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kit Bing 20 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Room is spacious and the location is good. ##### Kit Bing Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Eri 17 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication チェックインに人がいないので祖母がてまどる！電話対応も良くない！人数分の名前を英語で入れてから電話してくださいって祖母ができるはずがない！フロントのみ全然いけてない ![](https://a.travel-assets.com/ugc/hotel-reviews/cc9124bd-c6f9-4562-ba75-cf70b6c10f68-1760734036538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eri Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Nantes](https://www.expedia.co.uk/Nantes-Hotels.d6051052.Travel-Guide-Hotels) > > [Crowne Plaza Muscat by IHG](https://www.expedia.co.uk/Muscat-Hotels-Crowne-Plaza-Muscat.h519895.Hotel-Information) > > [Beach Resorts & Hotels in Costa Rica](https://www.expedia.co.uk/Destinations-In-Costa-Rica-Beach-Hotels.0-0-d42-tBeachHotels.Hotel-Filter-Destinations) > > [MarriottHotelsResorts Hotels in Coventry](https://www.expedia.co.uk/Coventry-Hotels-Marriott-Hotels-Resorts.0-0-d6704--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [OZO Phuket](https://www.expedia.co.uk/Phuket-Hotels-OZO-Phuket.h35196160.Hotel-Information) > > [Kunta Kinteh Beach Complex](https://www.expedia.co.uk/Serrekunda-Hotels-Kunta-Kinteh-Beach-Complex.h38969171.Hotel-Information) > > [Grand Hotel Sunderland](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Grand-Hotel-Sunderland.h665028.Hotel-Information) > > [Home2 Suites by Hilton Chicago River North](https://www.expedia.co.uk/Chicago-Hotels-Home2-Suites-By-Hilton-Chicago-River-North.h32749215.Hotel-Information) > > [5 Star Hotels in Margate](https://www.expedia.co.uk/5Star-Margate-Hotels.s50-0-d602734.Travel-Guide-Filter-Hotels) > > [Hotels in Dalaman](https://www.expedia.co.uk/Dalaman-Intl-Airport-Hotels.0-aDLM-0.Travel-Guide-Filter-Hotels) > > [Sentido Bellevue Park](https://www.expedia.co.uk/Port-El-Kantaoui-Hotels-Sentido-Bellevue-Park.h8120884.Hotel-Information) > > [ANA Crowne Plaza Fukuoka by IHG](https://www.expedia.co.uk/Fukuoka-Hotels-ANA-Crowne-Plaza-Fukuoka.h10524.Hotel-Information) > > [White Olive Premium Laganas - All Inclusive](https://www.expedia.co.uk/Zakynthos-Hotels-White-Olive-Premium-Laganas.h27542948.Hotel-Information) > > [Sawyers Bed and Breakfast](https://www.expedia.co.uk/Looe-Hotels-Sawyers-Bed-And-Breakfast.h6126973.Hotel-Information) > > [Watch Hill - Luxury Seaside Villa in Devon, slps 18, hot tub](https://www.expedia.co.uk/Budleigh-Salterton-Hotels-Watch-Hill-A-Luxury-Seaside-Villa-In-Budleigh-Salterton.h37219275.Hotel-Information) > > [Mercure Amsterdam City](https://www.expedia.co.uk/Amsterdam-Hotels-Mercure-City-Amsterdam-City-Hotel.h16978.Hotel-Information) > > [Baglioni Hotel Regina - The Leading Hotels of the World](https://www.expedia.co.uk/Rome-Hotels-Baglioni-Hotel-Regina-The-Leading-Hotels-Of-The-World.h445130.Hotel-Information) > > [Hotels in Fujairah](https://www.expedia.co.uk/Destinations-In-Fujairah.d6053844.Hotel-Destinations) > > [WyndhamHotels Hotels in London](https://www.expedia.co.uk/London-Hotels-Wyndham-Hotels.0-0-d178279--bWyndhamHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Diass (DSS)](https://www.expedia.co.uk/lp/flights/lhr/dss/london-to-dakar) > > [Thai Airways International](https://www.expedia.co.uk/Thai-Airways-International-Flights.cTG.Travel-Guide-Airlines) ### Cars > [Car hire in Lutterworth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Lutterworth.d180822.Car-Hire-Guide) > > [Car hire in Emsworth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Emsworth.d601586.Car-Hire-Guide) ### Activities > [Things to do in Madonna di Campiglio](https://www.expedia.co.uk/Things-To-Do-In-Madonna-Di-Campiglio.d6309969.Travel-Guide-Activities) ### Packages > [Perth Holidays](https://www.expedia.co.uk/Perth.d180013.Holidays-City-Breaks) > > [3 Hammers Golf Complex](https://www.expedia.co.uk/3-Hammers-Golf-Complex-Birmingham.d553248621532492137.Attraction) > > [Malta](https://www.expedia.co.uk/lp/theme-holidays/golf-holidays/111/Malta) ### General > [Visit Oban](https://www.expedia.co.uk/Oban.dx9144) > > [Visit Llysfaen](https://www.expedia.co.uk/Llysfaen.dx3000010675)