"Great hotel when seeing a gig. Room spacious and clean. Enjoyed the Spa. Food was nice but expensive. G&T was over £14 (with service) - ouch! They just assumed we wanted a double. Long queue in the morning for breakfast and one small self service coffee machine which regularly ran out of milk and coffee beans etc. Loved the honey!"
"The room is clean that staff were helpful, your breakfast was great. My TV turned on by itself during the middle of the night twice, considering I was there for work."
"Hitel is a lovely old building with nice, well equipped rooms. Unfortunately, the menu prices were a bit steep which isn't a problem when the food is excellent, but we found ours not so with various parts microvaved. For nearly £100 for two beers, two starters and two main courses you don't wish to be left disappointed."
"The room was clean although the decor is dated. Two challenges for me - only one light in the room on the wall. I had to ask for a bedside lamp. The staff was excellent at helping resolve that dilemma. The second issue was intermittent internet access. "
"The hotel was very clean. Our room was spotless but had a dirty of chemical smell which was a bit off putting.
We were disapponted that there wasn't room service after a long journey to the hotel. Might be worth updating your website as we would have avoided getting a last minute luke warm takeaway.
Breakfast was ok - the choice was really good but had been lying out a while so wasn't the easiest to eat. I would imagine it would be lovely if it was a bit fresher.
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