Title: The Ayu Kintamani Villa at Toya Devasya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ayu Kintamani Villa at Toya Devasya Lakefront hotel with 2 restaurants and 7 outdoor pools ![Suite Private Pool Villa | View from room](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/7dff79ce.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/bc9e25d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/86656059.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/02b045bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![7 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/78ffb96d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ayu Kintamani Villa at Toya Devasya is on Lake Batur's tranquil shores. Guests can relax by the rooftop pool, wander the garden with lake views, enjoy the library, and use free WiFi. Two on-site restaurants serve breakfast, lunch, and dinner daily. 6.4 ## Popular amenities - Bar - Pool - Spa - Housekeeping - Parking included - Laundry £91 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3697610&PinnedHotelID=3697610&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Villa, Private Pool | 2 bedrooms, premium bedding, minibar, desk](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/b32a8f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, Private Pool ### Highlights Patio Separate dining area Separate sitting area Private pool Air conditioning Fridge HDTV Premium bedding - 1722 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Family Pool Villa | Private pool](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/5ce0b894.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Pool Villa ### Highlights Patio Separate dining area Separate sitting area Private pool Air conditioning Fridge HDTV Premium bedding - 3660 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Suite Private Pool Villa | 2 bedrooms, premium bedding, minibar, desk](https://images.trvl-media.com/lodging/4000000/3700000/3697700/3697610/efa12199.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Private Pool Villa ### Highlights Patio Separate dining area Separate sitting area Private pool Air conditioning Fridge HDTV Premium bedding - 2691 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKintamani-Hotels-The-Ayu-Kintamani-Villa-At-Toya-Devasya.h3697610.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKintamani-Hotels-The-Ayu-Kintamani-Villa-At-Toya-Devasya.h3697610.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.25032%2C115.39999&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6AmoJdF56F05E5XsLg0SI_3ggTg=) Jalan Puri Bening (STA), Toya Bungkah, Kintamani, Bali, 80652 #### What's nearby - Lake Batur - 1 min walk - 0.0 miles - Toya Devasya - 1 min walk - 0.1 miles - Batur Natural Hot Spring - 1 min walk - 0.1 miles - Pura Jati Batur - 4 min drive - 1.9 miles - Pura Ulun Danu Batur - 13 min drive - 7.5 miles #### Getting around - Denpasar (DPS-Ngurah Rai Intl.) - 132 min drive #### Restaurants - ‪AKASA Specialty Coffee - ‬9 min drive - ‪Caldera Bali - ‬7 min drive - ‪Lakeview Hotel & Restaurant - ‬10 min drive - ‪Segara Hotel & Restaurant Batur - ‬6 min drive - ‪The Amora Bali - ‬9 min drive ## About this property ### The Ayu Kintamani Villa at Toya Devasya Luxury family-friendly hotel near Toya Devasya Located close to Lake Batur and Mount Batur, The Ayu Kintamani Villa at Toya Devasya provides free water park access, 2 poolside bars and a rooftop terrace. Adventurous travellers may like the rowing/canoeing, ecotours and cycling at this hotel. Treat yourself to spa services, such as a massage or Ayurvedic treatments. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 7 outdoor pools, along with a waterslide and sunloungers - Free self-parking - Limo/town car service, bike hire and a gift shop - A porter/bellboy, 1 meeting room and wedding services Room features All guest rooms at The Ayu Kintamani Villa at Toya Devasya feature comforts, such as private pools and premium bedding, in addition to perks, such as air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Rainfall showers, deep-soaking baths and free toiletries - 37-inch HDTVs with premium channels - Patios, separate sitting areas and separate dining areas ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/96000000/95720000/95711100/95711067/f333e884.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Desa Oculus Kintamani - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 19 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=95711067&PinnedHotelID=95711067&HadPinnedHotel=true®ionId=-1&adults=2) ![One Bedroom Private Heated Pool Villa | Terrace/patio](https://images.trvl-media.com/lodging/83000000/82860000/82850400/82850382/cc5f84e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pramana Zahill Kintamani Kintamani - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=82850382&PinnedHotelID=82850382&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Double Room | View from room](https://images.trvl-media.com/lodging/77000000/76520000/76518600/76518554/18ecc204.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TIRA VILAGNA SUITES & SPA Kintamani - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=76518554&PinnedHotelID=76518554&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/115000000/114890000/114882400/114882345/3b70e047.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caldera Hotel & Restaurant Kintamani - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1 review £22 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=114882345&PinnedHotelID=114882345&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Mountain View | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/98000000/97080000/97075100/97075099/11abe5af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tegal Sari Cabin Kintamani Kintamani - Parking included - Free WiFi - Housekeeping - Living/dining area 9.6 Exceptional 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=97075099&PinnedHotelID=97075099&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/116000000/115110000/115109200/115109188/5b18fd7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faro Cabin Kintamani Kintamani - Breakfast included - Parking included - Free WiFi £32 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=115109188&PinnedHotelID=115109188&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/110000000/109690000/109684400/109684349/da52f8cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Volcano Side Kintamani Bali Kintamani - Pool - Kids pool - Parking included - Free WiFi 6.8 3 reviews £14 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=109684349&PinnedHotelID=109684349&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/45000000/44960000/44958300/44958296/b0a8c6a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Jempana Kintamani - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=44958296&PinnedHotelID=44958296&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Lake View | View from room](https://images.trvl-media.com/lodging/108000000/107200000/107190400/107190338/948b0382.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### D Sila’s Tepi Danu Villas Kintamani & Natural hot spring Kintamani - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 12 reviews £33 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=107190338&PinnedHotelID=107190338&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120700000/120692900/120692839/4326ba5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tribhuwana Padma Lake Resort Kintamani - Pool - Parking included - Free WiFi - Restaurant £65 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=120692839&PinnedHotelID=120692839&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) up to 30 km - Shopping centre shuttle (surcharge) - Limo/town car service - Free self parking on site ### Food and drink - 2 poolside bars - 2 restaurants - A bar/lounge ### Restaurants on site - Flamboyant Resto - Lakeside Resto and Bar ### Things to do - 7 outdoor pools - Bicycle rentals - Ecotours - Fishing - Free water park - Library - Mountain biking - Rowing/canoeing - Waterslide ### Family friendly - 7 outdoor pools - Free water park access - In-room refrigerator - Laundry facilities - Living room - Private pool - Separate in-room dining area - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Pool loungers - Rooftop terrace ### Spa - Ayurvedic treatments - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 floor - Built in 2010 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 37-inch HDTV with premium cable channels - Private pool ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Living room - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9 PM Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: IDR 650000 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Ayu Hotel Kintamani Ayu Kintamani Toya Devasya Wellness Resort Kintamani Toya Devasya Wellness Kintamani Toya Devasya Wellness The Ayu Kintamani Ayu Kintamani Villa Toya Devasya Hotel Ayu Villa Toya Devasya Hotel Ayu Kintamani Villa Toya Devasya Ayu Villa Toya Devasya Hotel The Ayu Kintamani Villa at Toya Devasya Kintamani Kintamani The Ayu Kintamani Villa at Toya Devasya Hotel Hotel The Ayu Kintamani Villa at Toya Devasya The Ayu Kintamani Villa at Toya Devasya Kintamani The Ayu Kintamani Toya Devasya Wellness Resort Ayu Kintamani Toya Devasya The Ayu Kintamani Villa at Toya Devasya Hotel The Ayu Kintamani Villa at Toya Devasya Kintamani The Ayu Kintamani Villa at Toya Devasya CHSE Certified The Ayu Kintamani Villa at Toya Devasya Hotel Kintamani ## Frequently asked questions ### Does The Ayu Kintamani Villa at Toya Devasya have a pool? > Yes, this property has 7 outdoor pools. ### How much does it cost to stay at The Ayu Kintamani Villa at Toya Devasya? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at The Ayu Kintamani Villa at Toya Devasya on 1 Dec 2025 start from £91.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kintamani-Hotels-The-Ayu-Kintamani-Villa-At-Toya-Devasya.h3697610.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ayu Kintamani Villa at Toya Devasya pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Ayu Kintamani Villa at Toya Devasya? > Self-parking is free at this property. ### What time is check-in at The Ayu Kintamani Villa at Toya Devasya? > Check-in start time: 2 PM; check-in end time: 9 PM. After-hours check-in is not available. ### What time is check-out at The Ayu Kintamani Villa at Toya Devasya? > Checkout is at noon. ### Does The Ayu Kintamani Villa at Toya Devasya provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of IDR 650000 per vehicle applies. ### Where is The Ayu Kintamani Villa at Toya Devasya located? > This family-friendly Kintamani hotel is located on a lake, within a 5-minute walk of Toya Devasya and Lake Batur. Mount Batur and Pura Ulun Danu Batur are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ayu Kintamani Villa at Toya Devasya Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 25 6 - Okay 12 4 - Poor 10 2 - Terrible 13 ### 6.2/10 Cleanliness ### 6.6/10 Staff & service ### 6.0/10 Amenities ### 6.0/10 Property conditions & facilities ### 5.4/10 Eco-friendliness ### 8/10 Good #### Wendy 2 Nov 2022 Liked: Cleanliness, amenities Liked the hot springs with several pools. Didn’t like the kitschiness with purple elephants. The Honeymoon Suite was amazing with a heart shaped pool and very spacious ##### Wendy ### 6/10 Okay #### Verified traveller 22 Jan 2023 Liked: Room comfort #### Not as expected. Didnt realise when we booked, that the Villas are tucked onto the side of a water theme park, which is open to the paying public. We had our own self contained villa and own pool, with a locked private garden. There is nothing to stop day visitors wandering around the paths between villas. The villa was ok, but tired; the wooden floor needs revarnishing, the swim deck had loose boards and some protruding nails and the net curtain in the bedroom was stained, so I felt it was overpriced at $316AU night. Breakfast buffet was only available one day of our stay, after that we had to order from the menu, which was limited. There are 8 public pools, which are pleasantly warm. They are spring fed; emptied at dusk; refilled overnight and are not chlorinated, so dont swallow the water. The water in the shower is the same warm water as the pools so no hot shower. There is a very small shop 200 metres away, so BYO snacks; especially BYO alcohol for in your villa. The ATM 50 m away does not take Aust cards. The flies are ABSOLUTELY awful. The resort is cashless, with a wristband bar code, you put credit on. Check in was a little slow, but the explanation of the resort and the credit wrist bands was rushed and difficult to understand, I asked for it to be repeated but it wasnt. The resort is overdone in purple with hundreds of elephant statues. Some mornings, there is an aerobics class, with incredibly loud music at 7am. There are steps and stairs everywhere, not wheelchair accessible. ##### Verified traveller Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Andrew 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chilllaxing location Great place to chill and relax while kids or family can keep busy and enjoy the venues perks or travel around and enjoy the local environment ##### Andrew Stayed 1 night in Sep 2024 ### 8/10 Good #### Sophie 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Commentaires pas du tout objectifs !!!! Les critiques dans les commentaires ne sont vraiment pas objectifs. On a failli annulé notre réservation en fonction de ceux ci. Même si l’hôtel est vieux les mouches sont dues à la région agricole, à quel moment c’est la faute de l’hôtel ? Vous êtes dans un pays où les chambres (plafonds) et salle de bain sont souvent à l’air libre. Allez dans un club Med ! En tout cas nous avons passé un bon moment, les repas sont bons, les eaux thermales et chambres propres … et la décoration kitch … bon c’est kitch mais ça n’enlève pas le confort ! Et pour les mouches … ne venez dans la région et restez à la plage ! ##### Sophie Stayed 1 night in Nov 2024 ### 6/10 Okay #### Andrew 8 Sept 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Great location with welcoming and friendly staff This hotel is a in a fantastic location and has a lot going for it. Pity the maintenance is not fully up to date for a 20 plus year old hotel. The staff are great and super helpful. The view and hot springs are wonderful and super relaxing. On a side note, don’t bother to ask for any specific or special requests as they don’t follow up. This was the second time we stayed in this hotel and we confirmed our request on our last stay 4 weeks ago. ##### Andrew Stayed 1 night in Sep 2024 ### 4/10 Poor #### Angela 28 Jun 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Flies are relentless There were flies everywhere on the food at the restaurants/buffet, when getting massages, and when trying to sit at the pool. We ended our stay a day early, as we could not stand it. ![](https://a.travel-assets.com/ugc/hotel-reviews/130F2C1E3C11A18ECEADA596128F0283ED50E01B1719551084244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F1C8D3C2548D00BD69A6B45F3666A9A0DDCB9AF21719551087291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 3 nights in Jun 2024 ### 8/10 Good #### Nadia 22 Feb 2023 Liked: Cleanliness, staff & service, room comfort #### Good but I don't like that has animals in cages! The villas are beautiful and comfortable but need maintenance which is difficult due to the climate and the size of the property. The service is very good. Cleaning could improve. With a little more care than the above, the hotel could be very good. The only thing that is very wrong is that they have 3 poor roosters locked up and suffering all day and night in 3 tiny cages. This is cruelty!!! Also when people take vacations they like to sleep late and the roasters woke up us at 5:00. Please let them free!!!!!! The animals don't belong to us!!! ##### Nadia Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Lori 9 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very run down. The ceiling has mold. When it rained it ran down the wall. The rub was broke. We were told not to use it. There was no hot water. It’s at a hot spring. They said they are natural and use the water from the hot spring. It wasn’t hit by the time it got to your room. They do aerobics as a company together before opening so at 7 am the music is blaring. E we asked them to turn it down. I was told sorry company event. There was a large rat in the lobby. It was probable a nice property ten years ago but is only worth a day trip now. Find a nice hotel some where else and drive to see Mt Batur. ##### Lori Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Andreas 9 Sept 2022 Liked: Staff & service, property conditions & facilities Die Villa liegt in mitten eines Wasserparks mit Heisswasserbecken und Rutschbahnen. Trotzdem nachts ruhig. Die Unterkunft war nicht ganz sauber, das Wasser nur lauwarm, nicht heiss. Der Service-Chef Komang äusserst freundlich und zuvorkommend. ##### Andreas Stayed 7 nights in Aug 2022 ### 2/10 Terrible #### Björn 20 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst hotel ever visited This was the most horrible hotel I have ever visited. So dirty and disgusting! The staff were unprofessional and indifferent. The whole thing was like a bad kitchi cirkus. Screaming people, loud music and caged animals. Also it's more like an construction site rather than a hotel. We left after 20 minutes. ##### Björn Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller 22 Nov 2019 Liked: Cleanliness, amenities, property conditions & facilities Saubere und schöne Anlage.Leider musste jedes Getränk, dass währenddes Abends getrunken wurde, sofort bezahlt werden. Das Personal war nicht in der Lage, eine Gesamtrechnung zu erzeugen, obwohl es praktisch keine Gäste hatte. ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Lone 27 Sept 2019 Liked: Staff & service, room comfort Disliked: Cleanliness #### Stort men beskidt Villaen var dejlig stor, god seng, opholdsområde med god plads, liggestole og pool. Der var dog beskidt på gulvet og især badeværelse og toilet fremstod nærmest brugt. Vi havde kun en nat og det var ganske fint. Lokalområde er nærmest ikke eksisterende lige der. Øde og mørkt. Så vi var glade for det var en enkelt nat. Det bedste var vores butler Komang han er helt fantastisk, smilende, hjælpsom og Budi i restauranten hun er en livsstykke i sig selv. ##### Lone Stayed 1 night in Sep 2019 ### 6/10 Okay #### Sabine 25 Jul 2019 Liked: Cleanliness, staff & service, room comfort #### Trompeur Villa très bien sauf tv et lampe mais au milieu d un complexe jeux aquatiques bruyant avec une multitude de personnes désagréables.Ils venaient pour faire la fête... Cela se voulait chic et haut de gamme mais seule la villa particulière et la vue l etaient ##### Sabine Stayed 1 night in Jul 2019 ### 2/10 Terrible #### Susan 27 Jun 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort it was very dirty... and there was constant road noise and construction noise.. even in the middle of the night.... when we asked them to stop that, it stopped for an hour and continued on... it appears to be a great place for kids, but not for adults traveling... however the breakfast buffet was outstanding.... and the water was very clean.. the ROOM WATER PRESSURE was horrible. ##### Susan Stayed 1 night in Jun 2019 ### 4/10 Poor #### Verified traveller 9 May 2019 Disliked: Staff & service La seule chose positive est la chambre et piscine eau chaude. Leur taxi ne propose pas de visite et il est très sale à l’intérieur et cher . Les poubelles de la chambre sont sales (pas de plastiques) j’ai du aller 3 fois demander à ce qu’on arrête les travaux la nuit et le matin à 7h musique, la nourriture celle d’un fast food je pensais rester 1 jour de plus que j’ai payé pas rembourser trop bruyant ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Paul 6 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort First classPlace Hot Springs high and suites luxury camping nice place very happy ##### Paul Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Verified traveller 25 Feb 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Didn't like much about this place, dirty out dated resort with a sort of abandoned creepy vibe. We had planned to stay 3 nights but left in the morning after our first night. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Patrick 6 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Best part of this stay is only the hot springs I have to say the best part of this resort is the hot springs and the large villa. Otherwise it is lacking in a lot of standard amenities. No universal adapters even though their room manual said to ask the front desk for it. No hot shower in the bath tub and shower even though its outdoor and during this time of the year it can be quite freezing. No hair dryer which we had to call the front desk to deliver. The safe is locked and won't open but I tend to ignore as it wasn't that urgent. The TV wasn't working all day and we had to call 3 times throughout the day, the 2nd time someone came to bring us the hair dryer but have no idea how to fix the TV. He said he will bring the manager. We waited for hours before we called again to remind them and the manager finally came to fix the TV. Flies are a big problem. Mosquitoes too. We were blasted with flies all over the place. We tried to ask for insect repellants but they don't have any. Even in the restaurant, they should probably invest in a number of flies electric shocker to hang around as the flies are constantly attacking our food that we can't even walk away for a second to grab anything else without the flies feasting on our plate. Morning breakfast was cold the first day. It wasn't even that late. It was a little after 8 am. The second day they had burner so was able to keep the food warm. The best service we got was from the bellboy. Otherwise service was okay, nothing above and beyond. ##### Patrick Stayed 2 nights in Jan 2019 ### 8/10 Good #### Brian 5 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place for a great view and a soak! Great Experience at this resort with more elephant fountains than you can count! Very clean. Great Views! Order from the menu at the restaurant! Lots of tourists during the day but quiets down at night. Get a private pool it’s so worth it. ##### Brian Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Melissa 28 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wish we could have stayed longer Wow, wow, WOW! It was so amazing! I wish we would have booked way more time here. It was so beautiful and the wild life was awesome. I would definitely recommend this place and make sure to book a beach villa! The pictures of the deer below were taken from my room on the beach! ##### Melissa Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Devendra singh 9 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great time (full मस्ती) Amazing location . Great ambience restaurant & cafe .very nice pools excellent attendant for viila ##### Devendra singh Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Tania 21 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome views Absolutely wonderful place to stay. So relaxing and beautiful scenery you can't get better than that. ##### Tania Stayed 2 nights in Sep 2018 ### 2/10 Terrible #### Brittany 13 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This place is such a wasted opportunity. It would be the funkiest hotel if everything worked and if literally ANYONE on the staff even cared that they worked there. Everything was broken, even the water in the bathroom one morning, the safe, the phone. The food was disgusting and their entire buffet and bars were COVERED in flies. The system for purchasing anything was completely backwards- you couldn’t purchase anything with cash or credit card- only a preloaded wrist band, which they charge your credit card and then give back cash. The bathtub in our villa was filled with so much scum that I wouldn’t get in it even if it was my scum at my own house. Getting towels if you’re staying there is still a 4 person involved mystery. This really really ruined 2 days in Bali for us. There was also constant construction. Like you couldn’t even have a drink at the bar without mind numbing noise. Very over priced as well. DONT DO IT. That being said the place is set up to potentially be an awesome place, the hot springs are nice and the villa would have been beautiful if it were clean. Too bad everything is a chore and even the simplest things were completely ruined by some sort of nonsense. ##### Brittany Stayed 2 nights in Aug 2018 ### 8/10 Good #### Deborah Joanne 5 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Expensive but indulgently enjoyable... The room was amazing looking- we had our own private swimming pool and an outdoorish bathroom... really beautiful... drawback was that pool was not a hot spring fed pool or if it was - it was very cold... we found ourselves leaving this wonderful apt room to join many people in the more public hot springs which were great but could have been sooo much better if private. The staff were friendly and we had a wonderful gentleman named Komang who was attentive to our needs. The fountain was noisy at night but we just pulled the water hose and put end of hose into swimming pool for a real peaceful quiet. The mattress was the best one we slept on in Bali... very comfortable. ##### Deborah Joanne Stayed 1 night in Aug 2018 ### 8/10 Good #### Leon 24 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dejligt med egen villa når der er mange dagsgæster Lå super tæt på indgangen til opstigningen til Mt. Batur. Dejlig villa med egen naturligt opvarmet pool. Kvaliteten af maden og servicen i restauranten var ikke helt i top men hører med til charmen og udsigten over søen var fantastisk, top point her. Lidt kommercielt nede ved de fælles varme pools med mange dags gæster og høj musik, men så kan man trække sig tilbage til egen villa ##### Leon Stayed 2 nights in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Maya Ubud Resort and Spa](https://www.expedia.co.uk/Ubud-Hotels-Maya-Ubud-Resort-And-Spa.h979395.Hotel-Information) > > [LaMeli Villas Ubud](https://www.expedia.co.uk/Ubud-Hotels-La-Meli-Villas-Ubud.h23058913.Hotel-Information) > > [Hyatt Regency Bali](https://www.expedia.co.uk/Denpasar-Hotels-Hyatt-Regency-Bali.h178384.Hotel-Information) > > [The Royal Santrian](https://www.expedia.co.uk/Nusa-Dua-Hotels-The-Royal-Santrian.h3297695.Hotel-Information) > > [Kenran Resort Ubud by Soscomma](https://www.expedia.co.uk/Ubud-Hotels-Kenran-Resort-Ubud-By-Soscomma.h44753573.Hotel-Information) > > [Private Jet Villa](https://www.expedia.co.uk/Pecatu-Hotels-Private-Jet-Villa-By-Hanging-Gardens-Air.h88482955.Hotel-Information) > > [Candi Beach Resort and Spa](https://www.expedia.co.uk/Manggis-Hotels-Candi-Beach-Resort-And-Spa.h987856.Hotel-Information) > > [Conrad Bali](https://www.expedia.co.uk/Nusa-Dua-Hotels-Conrad-Bali.h1056661.Hotel-Information) > > [Prime Plaza Suites Sanur - Bali](https://www.expedia.co.uk/Denpasar-Hotels-Prime-Plaza-Suites-Sanur-Bali.h54042.Hotel-Information) > > [Element By Westin Bali Ubud](https://www.expedia.co.uk/Ubud-Hotels-Element-By-Westin-Bali-Ubud.h23072752.Hotel-Information) > > [Visakha Sanur by Puri Signatures](https://www.expedia.co.uk/Denpasar-Hotels-Atta-Visakha-Villas.h1115110.Hotel-Information) > > [Hanging Gardens of Bali](https://www.expedia.co.uk/Payangan-Hotels-Hanging-Gardens-Of-Bali.h1341847.Hotel-Information) > > [The Sakala Resort Bali](https://www.expedia.co.uk/Nusa-Dua-Hotels-The-Sakala-Resort-Bali.h6653803.Hotel-Information) > > [Novotel Bali Benoa](https://www.expedia.co.uk/Nusa-Dua-Hotels-Novotel-Bali-Benoa.h54039.Hotel-Information) > > [Alam Ubud Culture Villas & Residences](https://www.expedia.co.uk/Tegallalang-Hotels-Alam-Ubud-Culture-Villas-Residences.h4105428.Hotel-Information) > > [Prama Sanur Beach Bali](https://www.expedia.co.uk/Denpasar-Hotels-Prama-Sanur-Beach-Bali.h1331415.Hotel-Information) > > [Bali Tropic Resort & Spa](https://www.expedia.co.uk/Nusa-Dua-Hotels-Bali-Tropic-Resort-Spa.h970880.Hotel-Information) > > [Aksari Resort & Spa Ubud by Ini Vie Hospitality](https://www.expedia.co.uk/Tegallalang-Hotels-Aksari-Resort-Ubud.h36978976.Hotel-Information) > > [Mara River Safari Lodge](https://www.expedia.co.uk/Gianyar-Hotels-MARA-RIVER-SAFARI-LODGE-At-Bali-Safari-Marine-Park.h2667281.Hotel-Information) > > [SOL by Meliá Benoa Bali](https://www.expedia.co.uk/Nusa-Dua-Hotels-SOL-By-Melia-Benoa-Bali-CHSE-Certified.h68930.Hotel-Information) > > [Four Seasons Resort Bali at Sayan](https://www.expedia.co.uk/Ubud-Hotels-Four-Seasons-Resort-Bali-At-Sayan.h443674.Hotel-Information) > > [Nandini Jungle by Hanging Gardens](https://www.expedia.co.uk/Payangan-Hotels-Nandini-Jungle-Resort-Spa-Bali.h1449734.Hotel-Information) > > [The Westin Resort & Spa Ubud, Bali](https://www.expedia.co.uk/Ubud-Hotels-The-Westin-Resort-Spa-Ubud.h19560526.Hotel-Information) > > [Viceroy Bali](https://www.expedia.co.uk/Ubud-Hotels-Viceroy-Bali.h1449369.Hotel-Information) > > [The Damai](https://www.expedia.co.uk/Sukasada-Hotels-The-Damai.h1072792.Hotel-Information) > > [Grand Mirage Resort & Thalasso Bali](https://www.expedia.co.uk/Nusa-Dua-Hotels-Grand-Mirage-Resort-Thalasso-Bali.h78584.Hotel-Information) > > [Maya Sanur Resort & Spa](https://www.expedia.co.uk/Denpasar-Hotels-Maya-Sanur-Resort-Spa.h9725575.Hotel-Information) > > [Puri Santrian](https://www.expedia.co.uk/Denpasar-Hotels-Puri-Santrian.h1030867.Hotel-Information) > > [Sea Breeze Candidasa](https://www.expedia.co.uk/Manggis-Hotels-Sea-Breeze-Candidasa.h8332173.Hotel-Information) > > [Sagara Villas and Suites Sanur by AHM](https://www.expedia.co.uk/Denpasar-Hotels-SAGARA-Villas-And-Suites.h3078365.Hotel-Information)