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Grand Hotel Excelsior Port Royal
3.5 star property

Comfortable boardwalk/promenade hotel, walk to Fort Charles

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Hotel Excelsior Port Royal

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Exterior
Terrace/patio
Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down duvets, pillow-top beds
Deluxe Double Room | Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries

Overview of Grand Hotel Excelsior Port Royal

Reviews
6.4

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is £121
Price available on 23/4/2024

Check out the area

Map
1 Port Royal Street, Kingston, Saint Andrew
  • Popular LocationJamaica Conference Center23 min drive
  • Popular LocationBob Marley Museum27 min drive
  • Popular LocationDevon House28 min drive
  • AirportKingston (KTP-Tinson Pen Aerodrome)36 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | Egyptian cotton sheets, down duvets, pillow-top beds

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton bed sheets
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down duvets, pillow-top beds

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton bed sheets
Down duvet
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton bed sheets
Down duvet
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down duvets, pillow-top beds

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton bed sheets
Down duvet
  • Park view
  • Sleeps 1
  • 1 Double Bed

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About the area

Kingston

Located on the waterfront, Grand Hotel Excelsior Port Royal is in Port Royal, a neighbourhood in Kingston with good airport proximity. Fort Charles and National Gallery of Jamaica are cultural highlights of the area. Jamaica Conference Center and African-Caribbean Heritage Centre are two other places to visit that come recommended.
Visit our Kingston travel guideOpens in a new window

What's nearby

  • Jamaica Conference Center - 23 min drive
  • National Gallery of Jamaica - 24 min drive
  • Kingston and St. Andrew Parish Library - 25 min drive
  • Bob Marley Museum - 27 min drive
  • Devon House - 28 min drive

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 10 min drive

Restaurants

  • Mr. Woody's - 41 min drive
  • Jolly's Seafood Restaurant - 38 min drive
  • Tastee - 37 min drive
  • Tastee - 23 min drive
  • KFC - 37 min drive

About this property

Grand Hotel Excelsior Port Royal

Hotel near Fort Charles
Located close to National Gallery of Jamaica and African-Caribbean Heritage Centre, Grand Hotel Excelsior Port Royal provides a free breakfast buffet, a free daily manager's reception and a terrace. The on-site restaurant, Red Jack, offers breakfast, brunch, lunch, dinner and a beachfront location. Enjoy on-site activities, such as fishing and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • A round-trip airport shuttle (surcharge), express check-out and concierge services
  • Tour/ticket information, smoke-free property and meeting rooms
  • Newspapers in the reception
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 60 individually furnished rooms have comforts such as air conditioning, as well as amenities such as late-night room service and free WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel Excelsior Port Royal?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Excelsior Port Royal on 23 Apr 2024 start from £120.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Excelsior Port Royal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Excelsior Port Royal?

Checkout is at noon.

Does Grand Hotel Excelsior Port Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Where is Grand Hotel Excelsior Port Royal located?

Located in Port Royal, this hotel is 0.5 mi (0.7 km) from Fort Charles, and within 16 mi (25 km) of Jamaica Conference Center and National Gallery of Jamaica. African-Caribbean Heritage Centre and Coke Memorial Hall are also within 16 mi (25 km).

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4
Rating 10 - Excellent. 143 out of 747 reviews" "
Rating 8 - Good. 187 out of 747 reviews" "
Rating 6 - Okay. 182 out of 747 reviews" "
Rating 4 - Poor. 102 out of 747 reviews" "
Rating 2 - Terrible. 133 out of 747 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to begin this review as in saying this is a Jamaican resort property. This is not a sandals resort or anything like that. I love staying here. I love the people that run it and I love the location in relation to the airport if you’re looking for a perfect place, this is not it but this is a really good place
Stayed 3 nights in Apr 2024

2/10 Terrible

Alton

Business traveller
Disliked: Staff & service, amenities
Poor customer service
Stayed 2 nights in Apr 2024

6/10 Okay

Kemeshia

Liked: Cleanliness
Disliked: Property conditions & facilities
Food wasnt great. No comforter so i was cold. Waitress was unpleasant. Cost too much for not good service
Stayed 1 night in Apr 2024

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have no complain i was very satisfi
Stayed 6 nights in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful grounds. Very friendly, polite and helpful staff. Cons: Room was not very clean. There was no toiletries in my room for 2 days, phone did not work, there should be a fridge in the room, and the soap holder in the bathroom needs to be changed.
Stayed 4 nights in Mar 2024

8/10 Good

Ann marie

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Amenities
I enjoyed my experience here! The environment is super cozy. I loved that the dining area and bar had the sea right in front of it! Staff were very pleasant and helpful!! Food was good too!
Stayed 1 night in Feb 2024

10/10 Excellent

Abenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love love love and cant wait to return
Stayed 1 night in Feb 2024

8/10 Good

Sylvia

Stayed 1 night in Feb 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Good places to eat.
Stayed 3 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5