Reception

Reviews of Hotel Berliner Hof

Hotel Berliner Hof
Ringstraße 6, Kiel, SH

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 307 reviews" "
Rating 8 - Good. 146 out of 307 reviews" "
Rating 6 - Okay. 26 out of 307 reviews" "
Rating 4 - Poor. 5 out of 307 reviews" "
Rating 2 - Terrible. 0 out of 307 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Nov 2022
Response from Hotel on 15 Mar 2023
Vielen Dank für Ihre Bewertung.Ihr Berliner Hof / Coffee Fellows Team

10/10 Excellent

Carolee

Stayed 1 night in Sep 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay at hotel 1 block from the train station. A little cramped but clean and staff spoke adequate English and were helpful when needed. Good breakfast with a lot of choices. Close to all public transport. Take advantage of the 9 E pass to use most public transit in Germany while you can. That's quite a help to satisfy your wanderlust.
Stayed 3 nights in Jun 2022

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the $$$
The hotel was nice. The staff was friendly but not overly friendly. Possibly because I did not speak German. Overall I would stay here again. Clean, good location, great breakfast.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night to board a cruise ship the next. Good location Breakfast adequate room comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Amey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great place to stay and very clean. Great location but it a bit noisy at night because of the traffic. But I would stay here again but request a room on the inside not facing the street.
Stayed 1 night in Aug 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with bonus access to the spa!
Very good hotel - excellent friendly service. Clean and tidy and great boost having access to a very large new spa nearby. Breakfast good. Very close to the station and harbor area.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice City Hotel
The Spa and Sauna was amazing.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfectly adequate and functional hotel if lacking in ambience, very convenient for the station - maybe a bit overpriced for a basic hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Phil, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, quiet location but central, close to train station and great shopping, staff friendly and helpful, very good breakfast,
Stayed 1 night in Sep 2018

8/10 Good

Satvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent comfortable stay
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel good price
Hotel is a good hotel everything was fine the bed was too hard and pillows were to soft
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good but customer service could improve.
Most of the staff were very helpful, all had good English but sometimes came across as rude. Very good location and a good european style Breakfast. Asked for a wake up call and it never came! Quality of rooms very good, but rely on your Alarm as wake up call failed.
Stayed 1 night in Nov 2017

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of Kiel
Very clean and perfectly situated hotel. Breakfast okay but not great.
Stayed 1 night in Oct 2017

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station and easy to find. The room was nice and bright and well equipped. The breakfast was excellent
Stayed 1 night in Aug 2017

10/10 Excellent

Bob, Bungendore Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus/train station
Good location 300 m to station and about 1 km to old town. Lovely tree-lined area. Very courteous and efficient check-in. Spacious rooms and corridors. Would definitely come again.

8/10 Good

Frya, New York

Liked: Cleanliness, staff & service, property conditions & facilities
great Hotel close to the train station
This was my second stay at thee Berliner Hof and I appreciate the location. I come from America and do not drive in Germany, so this suits me very well

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean hotel that is near the main train station. Great!

8/10 Good

Kok tiong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Just a bit off the train station.

6/10 Okay

Handoyo, Jakarta , Indonesia.

Liked: Cleanliness, staff & service
Next to the train station and shopping areas.
The hotel is really in front of the train station and next to shopping areas, very convinience for shop looking. The front office person was very helpfull.

10/10 Excellent

Robert, Bastrop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The Berliner Hof was in an excellent location, one block from the Hauptbahnhof and central bus station, with many restaurants nearby. The hotel was very comfortable and the staff very helpful. I had to take a bus to the Hamburg airport at 5AM, well before the dining room was open for breakfast. However, the evening before they asked if I would like to take a lunch box the next morning, and I said two pieces of bread and a piece of cheese and a bottle of water would be fine. When I check out the next morning they had 4 sandwiches (2 ham, 2 cheese), some sausages, an apple, and a bottle of juice Just excellent. And the regular breakfast was very good too.

10/10 Excellent

Harry, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Really great room and hotel. Would definitely recommend however, It would have been good if they had soy milk at breakfast.

10/10 Excellent

john , tamworth uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Stopped 1 night on business. Staff very friendly and helpful, hotel very clean , breakfast excellent good central location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Central Hotel
A brilliant hotel for a short stay in Kiel. 5 min walk to the train station, airport bus and local busses and some great walks along the harbour. Good range of shops nearby, too. Hotel staff very friendly and accommodating. Breakfast was delicious and staff super cheery.

8/10 Good

chris, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice breakfast and onsite parking
This was only an overnight stay en route but it was a generally nice hotel with friendly staff and a nice included breakfast. It conveniently had onsite parking which was very cheap but the parking spots were extremely difficult to get in and out of.

6/10 Okay

Boris, Israel

Liked: Cleanliness, staff & service
Nice for the price
Nice hotel for the price. Rooms are small but clean. Very good location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel with great service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to ships and train.
We arrived by ship and easily walked to the hotel. We left by train which was very convenient as the station was right across the street from the hotel. The breakfast was great; a lot of choices and they openned early!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location near the central train station.

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist super hilfsbereit und freundlich, das hat man nicht so oft. Frühstück gut und bezahlbar. Zimmer sauber und alles okay.sehr zu empfehlen
Stayed 1 night in Apr 2024
Response from Hotel on 4 Apr 2024
Hallo Kathrin,wir danken Dir für Deine sehr gute Bewertung und würden uns freuen, Dich bald wieder bei uns begrüßen zu dürfen.Dein Team vom Berliner Hof

8/10 Good

Brigitte

Stayed 2 nights in Mar 2024

8/10 Good

Gundi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Rezeptionisten waren alle sehr hilfsbereit und nett. Das Ein-und Auschecken war sehr problemlos über Terminal bzw. Rezeption möglich. Auf dem Zimmer hab ich mich über 1 Flasche Mineralwasser gefreut, allerdings fehlten Bibel und Schuhlöffel. Dafür gab es einen Hosenbügler und Fön. Das Frühstück am Sonntag war spärlich. Wenig Auswahl bei Wurst und Käse. Ein käsebrötchen war gut. Leider gab es kein Rührei und gebratenen Bacon.
Stayed 1 night in Mar 2024
Response from Hotel on 4 Apr 2024
Hallo Gundi,wir danken Dir für Deine Bewertung.Dein Team vom Berliner Hof

8/10 Good

Petra

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel on 4 Apr 2024
Hallo Petra,habe vielen Dank für Deine Bewertung.Dein Team vom Berliner Hof

8/10 Good

Lone

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Rainer

Stayed 1 night in Oct 2023

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr freundlich und hilfsbereit. Das Hotel liegt in Bahnhofsnähe und Züge, Buss und Fähren sind zu Fuß gut zu erreichen.
Stayed 4 nights in Oct 2023
Response from Hotel on 17 Oct 2023
Vielen Dank für Ihre Bewertung.Ihr Berliner Hof / Coffee Fellows Hotel Team

8/10 Good

Irmgard

Liked: Cleanliness, staff & service, property conditions & facilities
Einzelzimmer sehr klein ! Wenig Stellplätze vom Hotel
Stayed 3 nights in Oct 2023
Response from Hotel on 17 Oct 2023
Vielen Dank für die Bewertung. Vielleicht testen Sie bei Ihrem nächsten Aufenthalt ein Doppelzimmer.Ihr Berliner Hof / Coffee Fellows Hotel Team

6/10 Okay

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel on 17 Oct 2023
Vielen Dank für die Bewertung.

6/10 Okay

Joachim

Liked: Cleanliness, staff & service
Sehr schlichte Einrichtung
Stayed 2 nights in Sep 2023
Response from Hotel on 17 Oct 2023
Vielen Dank für die Bewertung.

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Dierk

Liked: Cleanliness, staff & service, property conditions & facilities
Gut ist dass es eine Wallbox gibt, an der mein E-Auto über Nacht geladen werden konnte.
Stayed 3 nights in Sep 2023
Response from Hotel on 17 Oct 2023
Vielen Dank für deine positive Rückmeldung.Dein Berliner Hof / Coffee Fellows Hotel Team

8/10 Good

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Walter

Stayed 2 nights in Sep 2023
Response from Hotel on 17 Oct 2023
Vielen dank für die sehr gute Bewertung.Ihr Berliner Hof / Coffee Fellows Hotel Team

10/10 Excellent

Dieter

Stayed 1 night in Sep 2023
Response from Hotel on 17 Oct 2023
Vielen Dank für die sehr gute Bewertung!Ihr Berliner Hof / Coffee Fellows Hotel Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel on 11 May 2023
Vielen Dank für die sehr gute Bewertung.Dein Berliner Hof und Coffee Fellows Hotel Team

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Ok
Stayed 1 night in May 2023
Response from Hotel on 11 May 2023
Vielen Dank für die Bewertung.Dein Berliner Hof und Coffee Fellows Hotel Team

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Stufen auf dem Weg zu meinem Zimmer fand ich ein wenig lästig, weil ich mal wieder einen zu vollen Koffer hatte. Aber die Nähe zum Bahnhof und zum Norwegenkai war wichtiger
Stayed 1 night in Apr 2023
Response from Das Berliner Hof Team on 5 May 2023
Vielen Dank für die tolle Bewertung.Wir freuen uns auf Ihren nächsten Besuch.Freundliche Grüße aus Kiel

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Das Preis / Leistungsverhältnis ist absolut in Ordnung, das Zimmer ist zwar schon etwas in die Jahre gekommen aber sauber, das Fruhstückbuffet war dem Preis angemessen, dafür aber dass man ja von Coffee Fellows übernommen wurde war die Qualität des Kaffees doch etwas dürftig, ansonsten die Lager ab top.
Stayed 1 night in Apr 2023
Response from Hotel on 4 May 2023
Vielen Dank für deine Bewertung. Derzeit sind leider noch nicht alle unsere Produkte auf Coffee Fellows umgestellt, aber wir arbeiten daran.Dein Berliner Hof und Coffee Fellows Hotel Team