Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My wife and I have been going to silver mill in keystone for years and years. We pick this spot because it has the best hot tubs, and noisy families go over to the large pools at dakota lodge. We pay a premium to stay at silver mill over many other properties at keystone. We are definitely being ripped off more now as we have never been in the past. Let's start with the room. There's about 4 outlets that do not work in the main living/dining area. We cannot start the fireplace for cool evenings. The blinds leading to the balcony are completely destroyed. They pull cords are wound around the blinds that are stuck at about 1/3 of the way down. The bathroom has water leaking into it from the ceiling. The bathroom fan is the most disgusting thing I have seen in a rental in a long time with decades of built up filth. The rest of the building isn't much better. The floors in the hallways are stained and worn and gross. The hot tubs have never been in worse condition. One of the three is broken, ice cold water. The other large tub is not as much for humans as it is for the hundreds of flies that reside in it. Oh you can clean the tub yourself with the screen they have by it, but that will do little good. As soon as you try to sit inside it, you'll notice that another 6 dead flies have shown up since you last cleaned it. So, you clean it again. Moments later, more dead flies swimming with you. What's happening? We look inside the filter and there must be 200 dead flies inside of it. So many that they constantly wash back into the tub. When we checked out, the elevators are broken. We have to lug all of our things down 4 flights of stairs. While doing so, the building A/C is off, and the fans are blowing hot air into all of the hallways. Honestly, I have no idea why I would come back again. I think a Motel 6 has higher standards than any of the Summit County Mountain Retreats rooms for rent at Keystone. Totally disgusted.