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"Did not have breakfast"

"This is our 3rd time staying at The Pullman. It’s in a great location with views of Hyde Park and the city. Extra social from the roof top pool. The buffet breakfast is very good, the staff are lovely and helpful and the hotel is clean. Highly recommend."

"Great location, Friendly staff and very clean and comfortable room. Only stayed one night but will certainly rebook in the future."

"Good location and easy access to most of place. Like the place for helpful staff."

"I think If no room service then a microwave is required"

"Fantastic views and excellent service. We had booked one of the Horizon Rooms with access to the lounge. Everything was perfect and we had a wonderful stay at Shangri-La."

"While we did eat breakfast and it was wonderful the rest of the place was poorly remodeled had an odor and some of the staff not so friendly. It is next to the train station and you can hear and feel it when passing under the hotel"

"We had a lovely, quiet stay at this hotel. The staff were friendly and helpful. Our room was very quiet despite being next to the lifts. I was delighted we had a bathtub and a shower in a spacious bathroom. The location is great too, next to two pedestrian bridges to cross over to Darling Harbour. I just wish the hotel had a pool and indoor access to its restaurant. "

"Great little kitchen, separate bed and living areas, generous sized bathroom with washing machine and drier"