Search Hotels Near Kellogg House, Santa Ana

"Breakfast is amazing!! I love the healthy options like almond milk and Chobani yogurt. Dining area is clean and comfortable. The staff is friendly and attentive. They have a pancake machine that works with a simple wave of your hand. The rooms are clean and comfortable plus the kitchenette is well-stocked with utensils, dishwater and pots & pans. I would highly recommend this Sonesta ES to anyone staying in the Orange county area"

"More or less great place to stay except the front desk staff are way too busy to acknowledge or talk to you, all the time. And no water bottles in the rooms. I can’t imagine why not. Everything else was pretty good including the breakfast and room service. They could use some newer towels since the ones in circulation while clean, are a bit worse for wear. "

"AC didn't keep the room that cool. Had to run it continuously. Never saw a breakfast menu nor did I see anyone eatin Breakfast "

"Very good "

"Yes"

"Towels had stains/ Air Conditioner was super loud/ Nowhere to sit on balcony, paid extra for the balcony room/ Couldn’t turn the air off or down"

"Good"

"This was possibly one of the worst hotel experiences I have ever had. I get it, you get what you pay for and things happen but this was too much. I got to my room and just wanted to nap after a 10 hour work day. I went to lay down and turn the TV only for the TV to not work. I thought Ok I will call the front desk, I grab the phone to dial and the phone is not connected/not working. As I reach for my Cell Phone to call the hotel someone tries to enter my room (I believe it was housekeeping but not sure why since I was already checked in and my room was "clean"). When this person attempted to enter my room the deadbolt was latched and the force from them trying to enter and me trying to keep them out the latch got stuck and I was locked in my room. Maintenance arrived within about 20 minutes, unfortunatetly I do not speak Spanish and was unable to communicate to the maintenance team what was going on. After nearly 2 hours the door was opened and the deadbolt latch repaired/replaced. They attempted to fix my TV bringing cables and what not but finally determined they needed to change the TV. At this point I was exhausted and asked them to just leave the TV alone so I could get some sleep. The front desk never reached out to me to check in, apologize or make any apologies or offer to swap rooms anything. I will not returning to this hotel. Also the floors were filthy and the bathroom was in bad shape, so bad I didn't even shower this morning."

"Hotel room was clean"