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Ionian Emerald Resort

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Private beach nearby, sun-loungers, beach umbrellas, beach towels
Seasonal outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas
Seasonal outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas
Seasonal outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas

Overview of Ionian Emerald Resort

Ionian Emerald Resort

5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Karavomylos, \N, Kefalonia, Kefalonia Island, 28080

Explore the area

  • Popular LocationKaravomilos Beach6 min walk
  • Popular LocationMelissani Cave Lake11 min walk
  • Popular LocationOld Vlachata4 min drive
  • AirportArgostolion (EFL-Kefalonia Island Intl.)35 min drive

Choose dates to view prices

About this area

Sami

Ionian Emerald Resort is located near a private beach and in a walkable area with good shopping. The area's natural beauty can be seen at Antisamos Beach and Myrtos Beach. Take the opportunity to explore the area for water adventures such as boat tours.

What's nearby

  • Karavomilos Beach - 6 min walk
  • Melissani Cave Lake - 11 min walk
  • Old Vlachata - 4 min drive
  • Drogarati Cave - 6 min drive
  • Acropolis of Sami - 10 min drive

Getting around

  • Argostolion (EFL-Kefalonia Island Intl.) - 35 min drive

Restaurants

  • Pool Bar — 1 min walk
  • Karavomilos Taverna - 4 min walk
  • Akrogiali - 13 min walk
  • Il Familia - 16 min walk
  • Tereza - 19 min walk

About this property

Ionian Emerald Resort

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and 2 coffee shops/cafés are on-site. All 46 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Ionian Emerald Resort offers 46 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Satellite televisions are provided. Bathrooms include a bath, bathrobes, slippers and designer toiletries.

This Kefalonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Emerald Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Hot tub

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Greek
  • Italian
  • Spanish

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 60 (one-way), (from 3 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Ionian Emerald
Ionian Emerald Kefalonia
Ionian Emerald Resort
Ionian Emerald Resort Kefalonia
Ionian Emerald Resort Hotel
Ionian Emerald Resort Kefalonia
Ionian Emerald Resort Hotel Kefalonia

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 9 out of 20 reviews
5 - Excellent 45%
Rating 4 - Good. 6 out of 20 reviews
4 - Good 30%
Rating 3 - Okay. 3 out of 20 reviews
3 - Okay 15%
Rating 2 - Poor. 1 out of 20 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 20 reviews
1 - Terrible 5%

4.2/5

Cleanliness

3.8/5

Staff & service

5.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Stayed 5 nights in Aug 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalled
We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview. Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online. I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
Stayed 4 nights in Sep 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel overlooking a bay and surrounded by.
Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
Stayed 7 nights in Sep 2017

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there. Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up. Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good. The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
Stayed 2 nights in Sep 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite place in Kefalonia
Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Stayed 3 nights in Sep 2017