Keauhou Shopping Center

Pros: Staff was very nice and helpful. Although there is no room service, you can easily call/text them with anything you need/request. Beautiful property that overlooks the mountains and golf course. Great bang for your buck. Will stay again.

Beautiful resort - peaceful beach, quiet rooms, multiple options for relaxing in the sun and/or shade and accessing water for a cool dip. The Canoe restaurant is absurdly overpriced. A glass of cab wine for $38 and standard cocktails at $27? We easily hit $450 after tip for two people. Good luck finding an ice machine - one per floor and hidden away in a staff only closet. The beach scene is wonderful - as was the beach waitstaff. The early morning water excursions were great. Skip the Luau - it felt like a large format wedding tucked back behind the hotel away from the water/no view of the sunset. However, if you really want the luau experience, pay up for the VIP tickets for superior seating and open bar.

The staff were lovely and accommodated our early arrival. Our unit was huge, and we appreciated the coffee and laundry supplies. The property was generally quiet and maintained. Our unit was pretty dated, and in need of a thorough remodel. It was musty, but that smell mostly went away after a few hours. We also noted that the windows and doors were unlocked so that seemed unsafe.